Trusted Agent profile · Ealing
★★★★★
1,994 reviews across 2 platforms
3 The Green, London, W5 5DA, Ealing, W5 5DA
Savills's office in Ealing, at 3 The Green, is rated 4.2 out of 5 across 1,994 reviews on two platforms, including 181 Google reviews rated 4.7.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
1/5
TrustpilotCourt Case.
Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful
5/5
TrustpilotHouse buying with Savills
The staff that handled the sales was absolutely brilliant. She addressed my concerns and responds promptly to enquiries, I couldn’t have asked for more , she was God sent considering two previous disappointments with two other agencies.The other colleagues at Savills were very helpful and responsive .I will always recommend Savills
5/5
TrustpilotSavills, Beaconfield
Richard Sharman from Savills in beaconfield was brilliant from our 1st meeting and taking us around a house that became our 1st home. Couldn’t speak highly enough of him and everything he did to secure our home. Highly recommend to anyone looking purchase a home.
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from Tami Falzon at…
Great service from Tami Falzon at Savills. She always responds quickly to my emails and messages. She arranges contractors when required and has been a great voice of experience with recent dealings with my tenants. I'm delighted she manages my property for me.
5/5
TrustpilotCongrats to Tunbridge Wells Lettings
I am very pleased indeed with the service provided by the Lettings Team in the Tunbridge Wells office. The team - Danielle, Faith and Francesca are all prepared to go the extra mile for their customers. They make themselves readily available and are both professional and charming. Who could ask for more?
1/5
TrustpilotSHOCKING SAVILLS
Looks like I'm not alone in my experience with Savills. I'm yet another tenant, having to fight tooth and nail to have my security deposit returned. They are working in cahoots with The Derwent Group, who are equally as shoddy.Avoid these businesses like the plague.
Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can investigate.
1/5
Trustpilotmayhem move😱
Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!
1/5
TrustpilotNO ETHICS. AVOID THEM.
If you are still on time avoid them, if not be aware of their doggy practices behind your back and with other entities they operate. I leased a flat from Savills and I started to have problems with them since the first day. During the reference stage, a credit check agency asked me for detailing all my accounts, incomes and investments in the UK and overseas during the last year. It was a very confidential and delicate information. The Savills' agency assistant called my partner and started to discuss my income and investments with him. I was shocked. How could she have my financial information with her!!! It is not legal to share this confidential information, not to say with a junior member of Savills' sales staff!!!! Since then, I knew that I was going to have a difficult relationship with them... I checked the internet reviews and read, to my dismay, that reviews were awful. It was a new building and went we arrived the street intercom was not working. I called them and came a guy from the same country than the Savills agency assistant. He did some work on the building for half an hour and then he came and said "Oh, you know, it was working well!" It was strange as we rechecked it several times before informing Savills. The Savills assistant wrote to us saying we were going to be charged £80 for sending us the guy with no need. Savills did not say at the beginning the quote or even send us an invoice from this third party company. I refused to pay them, as it was not legal. After that I realized that more little things were not connected at home: telephone wires to plug, dishwasher,... Even a neighbor who moved a few months later to the building complained to me about the same problem!!! They were doing doggy business with their tenants to extra charge them... Finally, when moving out, they wanted to charge us for the cleaning even when a professional cleaning was done and extra charge us three times the regular price for it. They maintained our deposit for more than 5 months, fooling us from department to department and even trying to not pay us back if we did not answer a message in 5 days sent on Christmas time.
5/5
TrustpilotI had a great experience with Savills…
I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance.
5/5
GoogleEverybody at the Ealing office was so helpful and always available to assist me. They found me a property to buy and speedily a tenant to rent it. The exchange happened, they started searching for tenants and a day after I completed the tenant moved in. Brilliant
Thank you so much for reviewing the service provided by Savills Ealing office. I am delighted that you received an extremely positive experience. If we are able to assist you with any other property related matters in the future, please do not hesitate making contact with the office. With best wishes, Christopher Bramwell Head of West London residential
5/5
TrustpilotSavills were very helpful
Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations. Regards,Savills
5/5
TrustpilotExcellent Estate Agents
The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.
Thank you, Louise, we really appreciate your review.
5/5
TrustpilotSavills have been a tower of strength…
Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.
Thank you for taking the time to leave a review. We appreciate your kind words and are so glad we were able to help! Enjoy your new home and feel free to reach out with any further questions.Regards,The Savills Team
5/5
TrustpilotBuying Property
Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.
Thank you for your lovely review, Yana. It was a real pleasure being able to help you and hope you enjoy the new home. Regards,Chris
5/5
TrustpilotReassuringly professional
We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.
Thank you for your review, Malcolm, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,James
1/5
GoogleThis agency doesn’t return your deposit. They are making fake check-out reports after you move that don’t reflect the reality and they charge you enormous amount of money from your deposit in order not to return it. I will get back with details and the fake report.
5/5
GoogleFrom valuation through to sale Stuart, Kealey and the Savills Ealing team exceeded our expectations in terms of availability, transparency, quality of advice and determination. In a complicated situation they negotiated a great price with a buyer willing and ready to move forward quickly. Savills Ealing are a pleasure to deal with and I would fully recommend their services.
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
GoogleI rented through this agency and the service was good. Mr. Leslie was very helpful and went out of his way to get me the contract.
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills's Ealing office has 1,994 reviews across two platforms: 181 on Google, 1,813 on Trustpilot (across the whole business).
Savills Ealing is rated 4.2 out of 5 across all 1,994 reviews, and 4.7 out of 5 on Google from 181 reviews.
Savills Ealing, 3 The Green, London, W5 5DA, Ealing, W5 5DA.
