5/5
GoogleLewis has been fantastic supporting us to complete successfully our first property purchase. Thank you very much for the outstanding service!
Trusted Agent profile · Ealing
Savills Ealing reviews
★★★★★
1,994 reviews across 2 platforms
3 The Green, London, W5 5DA, Ealing, W5 5DA
Savills's office in Ealing, at 3 The Green, is rated 4.2 out of 5 across 1,994 reviews on two platforms, including 181 Google reviews rated 4.7.
Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Google4/5
TrustpilotI have dealt with Savills for a good…
I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.
Agent replied · 23 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotLauren is always very helpful
Lauren is always very helpful, very responsive and professional. It is a pleasure to work with her
5/5
GoogleThank you to Paul Leslie at the Lettings Office who has always been really helpful. This has our 2nd corporate tenant that he's found for us and when we've had issues, Paul has always been on our side, going the extra mile to help us get them resolved.
5/5
GoogleHad a very good experience with the Savills Ealing team who helped us with our home search recently. Paul and Bree were really good in identifying the right properties as per our brief and helping us to close in the final deal real quick. Thank you again :)
1/5
TrustpilotWebsite doesn't work ...
The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change
Agent replied · 23 October 2024
We are sorry to hear that you were dissatisfied with the website, if you'd like please email socialmedia@savills with any further information so we can look into improving.
5/5
TrustpilotOutstanding service from Savills
Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.
5/5
TrustpilotOutstanding Service
We have recently purchased a house through Savills. My experience in dealing them throughout what is always a stressful process has been outstanding. The whole team at Newbury office, and Claire in particular have been a pleasure to deal with. Always attentive, courteous and speedy responses.I will not hesitate to engage Savills Newbury when selling my own property in the future.
5/5
GoogleWe are very happy with the service we received from Savills. Our estate agent, Christian Whittaker had been nothing but helpful, patient and accommodating. He was available at all times and had even created a WhatsApp group to help us navigate an already stressful transaction amidst a pandemic. He was very prompt in answering any correspondence and tried his best to ensure everything ran smoothly. As first time buyers, we couldn’t be more happy. We highly recommend them if you are in the market for finding a home.
1/5
TrustpilotDisrespectful service, slow to provide information
When we moved in, they didn’t provided a significant number of instructions on how the property operates, including the door code, and intercom system. Getting this information took a significant amount of time. Another example which I think exemplifies the poor quality of service and lack if respect from savlills, when we had an electrical outage, they require you to pay for the service if the electrician is able to resolve the problem using steps they send you via sms. Although I see the logic in this it seems like in the end if for some reason you mess up the steps they send(which involves a great deal of knowledge about the set up of your new flat), their responsibility to provide a service disappears.
5/5
TrustpilotThe very best
The attention we received from Emma (Smith) was superb - totally professional at all times. We were treated with respect, understanding thoughtfulness and felt nothing was too much trouble for her. The entire selling journey was superb - Thank you EmmaWe have, and will again, recommended her to friends who are hoping to move home.
Agent replied · 23 October 2024
Thank you for your kind words. Selling a home can be very difficult, so I'm glad I was able to assist you. I hope to work with you again in the future!Regards,Emma
5/5
TrustpilotSale of Ennismore Gardens
We, Investre, had the pleasure of dealing with the team on the sale of a flat in Ennismore Gardens. Savills really went beyond what could have been expected to ensure a smooth transaction. It was delightful dealing with the team & we are looking forward to hopefully working with them again in the not too distant future.
Agent replied · 23 October 2024
Thank you so much for your kind words. We hope to work with you again in the future.
5/5
TrustpilotSophie has been fantastic she was able…
Sophie has been fantastic she was able to find us a property that was suitable for us very quickly. She was very helpful and professional throughout the process of signing contract etc. Would recommend savills they have been really helpful and responsive
1/5
Trustpilotshameful
This review is based on management, do not work for savills especially if you're Security. They expect you to be beaten or stabbed and you are not allowed to defend yourself even using SIA training or you get fired. They do not support staff and have caused colleagues deterioration of their mental health and have used it against them. Please if you value your sanity do not work for this soul crushing company.
5/5
TrustpilotDaniel Omell
Daniel Omell managed the sale of my house under challenging circumstances. Covid arrived and the economy was uncertain but Daniel’s unflappable and undaunted. He consistently offered viewings to relevant potential buyers, set everyone’s expectations and his property knowledge and experience made a huge difference. You are in safe hands - and just as important - he’s one of life’s nice guys!
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotThe experience was awesome
The experience was awesome. I was looking for a 2 bedroom flat to rent and it was fast and smooth. Specially mentioning katie and kristie who put superb effort starting from a view upto the completion of the process. Professional and friendly.
Agent replied · 23 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Katie & Kristie
5/5
GoogleWe just bought our first home through Savills. They were extremely helpful and communicative and made what was otherwise a daunting process very smooth. They helped us with the solicitors also and there was a great line of communication between us and the seller facilitated by our agent Stuart at Savills. Thank you!PositiveResponsiveness, Quality, Professionalism
Agent replied · 22 October 2024
Dear Luke, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
5/5
TrustpilotMet with Tom
Met with Tom, the office sales manager, a couple of times and his approach is relaxed but reliable - which is a great combination. He knows when it is time to add pressure to a situation, if needed. The whole sales process was smooth and the whole team did the extra mile to help the transaction. Would be happy to recommend
Agent replied · 23 October 2024
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotWe are a contractor for Savills…
We are a contractor for Savills Property Management, working closely with several property managers across the portfolio. One PM who has consistently stood out is Oliver Hudson.
5/5
TrustpilotAll went well
All went well. Staff were very helpfulmany thanksJ and L Burt
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotSavills sold our house quickly and at a very good price
We placed our 5-bed house with Savills in September. Throughout the whole process they were very professional and knowledgeable, advising us on pricing that exceeded our expectations. They have a strong & enthusiastic team who were very hard working at selling the house. They found a buyer in 4 weeks and sold it at a very good price.
Agent replied · 23 October 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotSavills are the estate agent to use..
Gearge Hill and all the staff at Savills in Truro handled the sale of my property and purchase of my new property with total dedication and efficiency..Very good communicatyion and follow up..very satisfied with the experience..your are in safe professional hands
Agent replied · 23 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,George & Savills Truro
5/5
TrustpilotI had a good experience with Savills
I had a good experience with Savills, Lauren Sullivan was a great property manager- she was very prompt and helpful with accommodating throughout!
5/5
GoogleFantastic service from all at Ealing Lettings. So professional and courteous in helping to rent out our flat. A huge thank you to Paul and Bree who went above and beyond as did the fantastic admin team. Can’t recommend them all highly enough.
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