1/5
GooglePlace is joke. Waste of time. Not to name names. But information that should have been known from the stat made us waste our time and money.
Trusted Agent profile · Ealing
Redac Strattons West London Hub reviews in Ealing
★★★★★
36 reviews across 2 platforms
Saunders House, 52-53 The Mall, Ealing, London, W5 3TA, W5 3TA
Redac Strattons's office in Ealing, at Saunders House, is rated 3.8 out of 5 across 36 reviews on two platforms, including 35 Google reviews rated 3.9.
Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Google1/5
Googleliars, unprofessional at all unless it comes to the way how they gonna take your money and wave your deposit at the end of your Tenancy. Those crooks have changed them trading name from jac strattons to radec strattons and i think this is happened after they fall down in a trouble with them legal duties. STAY AWAY FROM THOSE CROOKS
1/5
GoogleI hate to say that some staff are terrible not to answer email for 1 month, especially when you need renewal or maintenance.
Agent replied · 23 October 2024
Thank you for bringing this matter to our attention. We take your feedback seriously and are sorry to hear that you feel this way. Please accept our apologies for causing such inconvenience.
1/5
GoogleAfter being told a month in advance that we had been accepted as tenants and paying the holding deposit and referencing fees, we were then told two weeks prior to our move in date that it was no longer available without any reason and we would not be getting our reference fee back. STRONGLY advise against Redac Strattons!
1/5
GoogleEstate agent didn’t check whether or not sharers were allowed and happily took our references (which we had to pay for). We found out weeks before we were meant to move that we weren’t going to be able to get in and were also unable to get our referencing fee back (this amounted to £240)
1/5
GoogleIf you want be treated like animals and fed to a hungry pack of landlords. I recommend their services. If you want honest and actually helpful estate agents. Avoid at all costs. You might as well buy a tent from decathlons. It'll save you the hassle. Trust me.
1/5
GoogleTold we couldn’t move in, after taking deposits and passing references, a couple weeks before move in date. Then told reference fees were non refundable.
5/5
GoogleLovely people. Great service. Very helpful.
5/5
GoogleGood service.
Agent replied · 23 October 2024
Thank you for taking the time to post 5-star review. We are happy to hear that you were satisfied with our service. Please contact us whenever you are in trouble during your tenancy.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Redac Strattons West London Hub
How many reviews does Redac Strattons West London Hub have?
Redac Strattons's Ealing office has 36 reviews across two platforms: 35 on Google, 1 on Trustpilot (across the whole business).
What is Redac Strattons West London Hub's rating?
Redac Strattons West London Hub is rated 3.8 out of 5 across all 36 reviews, and 3.9 out of 5 on Google from 35 reviews.
Where is Redac Strattons's Ealing office?
Redac Strattons West London Hub, Saunders House, 52-53 The Mall, Ealing, London, W5 3TA, W5 3TA.
