Trusted Agent profile · Ealing

Hamptons Ealing Sales reviews

4.3

★★★★★ Great

1,671 reviews across 2 platforms

20 The Mall, London, W5 2PJ, Ealing, W5 2PJ

Part of Hamptons, see every office.

Hamptons's office in Ealing, at 20 The Mall, is rated 4.3 out of 5 across 1,671 reviews on two platforms, including 231 Google reviews rated 4.8.

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4.8 / 5

231

Reviews on Google

This office

Trustpilot logo

1,440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and Outstanding are Hamptons

I have today completed on a property with Hamptons Stanmore. Hannah and Syed at their offices have been outstanding from the first viewing to completion. Nothing was too small or big for them to deal with, their communications were outstanding as well their their professional attitude and approach. I would definitely recommend Hamptons to anyone who wants great professional service.

RK · 5 November 2021

5/5

Trustpilot

First class, professional service

Can’t fault the service from the team at Stratford on Avon office during our sale. They invested time at the start to get to know our house, which was somewhat individual, did a great job to pre qualify potential buyers and nothing was too much trouble during the completion process. We’re very grateful to Paul, Jacob and Owen.

Mr · 18 February 2022

5/5

Google

I had a great experience dealing with Mark Peppin at Hamptons Ealing Broadway. Initially I found him to be extremely professional with his knowledge of the property and conduct in dealing with my offer. Once accepted he was very helpful and made sure both sets of solicitors kept pace until completion. I would not hesitate to use Hamptons again when I am next looking to purchase a property, a first class service.

Paolo · 26 October 2015

1/5

Trustpilot

Cannot get hold of them

Cannot get hold of them, they wont return e mails or calls.....will go elsewhere to purchase a new home !! poor sellers must think no one is interested in their homes

Danny · 18 March 2021

Agent replied · 23 October 2024

Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.

5/5

Trustpilot

We had very good service from Hamptons.

We had very good service from Hamptons.Sophie and Sharon presented our property professionally and efficiently.We were kept informed of progress promptly at all stages.Really good tenants were found for us within five days of launch.The proceeding paperwork went smoothly.We can strongly recommend them to prospective landlords.Jenny Smith and Jill Steeden

Jenny · 10 January 2023

4/5

Trustpilot

Thanks to Riccardo Sapia at Hamptons…

Thanks to Riccardo Sapia at Hamptons for his sensitive and professional approach when selling our house.

Luke · 3 December 2020

4/5

Trustpilot

Anca managed our rental property in…

Anca managed our rental property in Clapham. She was very attentive and on top of managing the tenants and related issues / requests in a timely manner. Great job Anca !

Ian · 4 May 2024

5/5

Trustpilot

Good experience in general with…

Good experience in general with Hamptons - I have had the pleasure of corresponding with Anca Ciobanu, who is always prompt and will assist with professionalism any issue you may have

Andrew · 30 April 2024

5/5

Trustpilot

Hamptons quality service

I have had a number of interactions with Hamptons. The main contact point is Lucy Desborough. I found the service to be responsive and efficient. The interactions are friendly and helpful.

Andrew · 29 April 2024

5/5

Trustpilot

Samantha Jennings was excellent

Samantha Jennings was excellent. very proactive and helpfulAlways a pleasure to work with

Faisal · 27 June 2021

5/5

Trustpilot

Repairs for Hamptons

We've been contractors helping the Hamptons Property Management Team for years and have always been really impressed with their dedication to their landlords and tenants as well as being a friendly bunch! Becks (Rebecca Hitchman) always puts a smile on my face with her calls and impresses me with her attention to detail.

Power · 22 August 2022

5/5

Trustpilot

Property Manager for Hamptons

This is a review for the amazing services we have received while dealing with Katie Tucker, our Hamptons Property Manager for a property rented.She is always courteous in her correspondence, relates feedback timeously and follows-up! A pleasure to deal with someone who is that responsive and competent. She is a great asset to the company.

Celeste · 25 May 2022

5/5

Trustpilot

Furniture replacement follow-up

During my rental, Hamptons helped follow up my old furniture replacement with my homeowner in a few weeks

Johan · 25 November 2024

5/5

Trustpilot

Great experience on renting out our…

Great experience on renting out our flat efficiently and effectively in west hampstead - thanks to the Josh and Danielle!!

Mr · 24 October 2024

4/5

Trustpilot

Good performance

The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!

Simon · 12 December 2023

5/5

Trustpilot

Going Above and Beyond

During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.

Bala · 25 January 2022

5/5

Trustpilot

Patryk from Hamptons does an amazing job

Patryk from Hamptons does an amazing job! Just working there since a few month he does it much better than the people before. Hamptons: please make sure he stays with you.

Tanja · 15 April 2024

5/5

Google

Bought and sold our property through Hamptons. Excellent service both times, particularly in managing a sometimes challenging chain. Recommended!

Simon · 24 October 2022

Agent replied · 23 October 2024

Hi Simon! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Trustpilot

Excellent service

Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. 🏘

E · 2 August 2022

5/5

Trustpilot

Polite and professional staff.

The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.

Marchi · 6 November 2019

Agent replied · 23 October 2024

Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.

5/5

Google

I have just bought a beautiful home through Hamptons. Fantastic service throughout, particularly from the lovely Selina. She was on the ball from offer to exchange, ensuring that everything went smoothly. A great experience.

Julia · 25 October 2019

Agent replied · 23 October 2024

Thank you for leaving us a review. We take customer service very seriously and as such are thrilled to receive your positive feedback about the team, especially Selina. Thank you again, we very much look forward to sharing your review with Selina and the team.

5/5

Trustpilot

Hamptons Ealing Branch

Mark Peppin at Ealing Branch dealt with my sale He was very professional and arranged a good list of viewings He kept me updated at all timesSale went smoothly in a difficult property market I highly recommend HamptonsJan

Jan · 8 November 2023

5/5

Trustpilot

End of Lease and deposit management

Sandra McCrae (deposit manager) from Hamptons has been dealing with my request successfully to claim some compensation after my tenant has over consumed gas during the winter period.Sandra has always responded to my emails very promptly, efficiently and in a very professional manner.Very good job.

Gilles · 3 May 2023

5/5

Trustpilot

Tenant of a flat ran by Hamptons and if…

Tenant of a flat ran by Hamptons and if there’s any issues with the property they sort it quickly and have always been super helpful and efficient. Highly recommend

Megan · 14 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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