5/5
GoogleHamptons have been extremely professional throughout the sale of my house. My thanks to Mark for his patience and assistance. I would recommend them highly.
Trusted Agent profile · Ealing
Hamptons Ealing Sales reviews
★★★★★
1,672 reviews across 2 platforms
20 The Mall, London, W5 2PJ, Ealing, W5 2PJ
Part of Hamptons, see every office.
Hamptons's office in Ealing, at 20 The Mall, is rated 4.3 out of 5 across 1,672 reviews on two platforms, including 231 Google reviews rated 4.8.
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Tell us what you need and we'll put you in touch. Hamptons Ealing Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBest property manager
April, our property manager at Hamptons International is absolutely amazing and so helpful. I recommend 100%
5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
5/5
TrustpilotMathilda Hall at Hamptons continues to…
Mathilda Hall at Hamptons continues to provide us with excellent service regarding the rental property we have. Thank you for all of your help in ensuring us stress free management of the property!
5/5
TrustpilotBest agents in the area by far
I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.
5/5
TrustpilotVery professional service and…
Very professional service and communication
5/5
TrustpilotJudy Palethorpe is all that is good with…
Judy Palethorpe is all that is good with the Hamptons!
5/5
GoogleGreat service by the whole team in Ealing Hamptons. Thank you so much for everything and I had such a good experience and everything happened so smoothly. I will be recommended all my friends and family members to them.
Agent replied · 23 October 2024
We take great pride in the level of service our teams provide, so it is fantastic to hear how pleased you are with the service you recieved from our Ealing team, I am sure they will be thrilled to read your review! We take customer feedback very seriously and apprciate you taking the time to leave us a review, thank you!
5/5
GoogleWe had a fantastic experience at Hamptons international in Ealing. They have made a very stressful time for us very comfortable and we appreciate that a lot. Very humble and professional staff who is willing to go the extra mile for their clients. Many thanks to each and every one of you specially Chloe who was dealing with us even after Office hours 😁 we really thank you for that. Zack
5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
Agent replied · 23 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
2/5
TrustpilotMight be a personal experience but…
Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotTerrible company to work with
Terrible company to work withWhen you renting one of their properties they threaten marketing visits to pressure you to renew soonerEmpty platitudes are their standard style of communicationCustomer service non existentWorst ever!
Agent replied · 23 October 2024
Thank you for your review. We are disappointed to hear you feel this way and would like to look into your feedback in more detail. Please contact customercare@hamptons.co.uk with your full name and details who will ensure this addressed.
5/5
GoogleHamptons Ealing provided a very high standard of service. They kept us advised of developments and viewings throughout the time our property was on the market and always dealt with any issues immediately. I have no hesitation in recommending them.
Agent replied · 23 October 2024
Thank you for your great review of the service you received from Hamptons International Ealing. It is amazing to read how professional you found the team, I will ensure to pass on your kind words to the entire team at the branch. Many Thanks.
5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
5/5
TrustpilotHamptons and my property manager
Hamptons and my property manager, Amy Goldstein, are both terrific. They are responsive, use excellent repair groups and are a pleasure to work with. I feel we are lucky to have them as our property managers.
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear Amy has been a pleasure to deal with, thank you again.
5/5
GoogleHampton's of Ealing provided a professional and responsive service throughout the sale process, despite the difficulties posed by COVID. They worked as one virtual team to keep the process moving, and one of the team was always available to help. We would highly recommend them to anyone looking for help in marketing, promoting and selling their property in Ealing.PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotHamptons have been in charge of renting…
Hamptons have been in charge of renting our property in Taplow for the past 3 years. In general the service has been good particularly from Judy in the Maidenhead office. However she has sometimes been let down by the performance of Hamptons accounts department who have not always measured up when using their third party payment service.
5/5
TrustpilotWe have rented through Hamptons many times.
We have rented through Hamptons many times over the years whilst in between selling and buying our next property. They have always been very professional. We are renting now and Jocelyn, our property manager, has always been proactive, helpful and friendly. She keeps us informed when things need sorting out.
5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
1/5
TrustpilotThe absolute worst housing management…
The absolute worst housing management and agency. Over the years we (the tenants) have been spoken to with disrespect and when requested any improvements/issues, responses took weeks. Utterly incompetent.
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotAs a long term landlord......
Hamptons have managed our home for 5 years. They handle all the issues, large and small. What I particularly like is that when they make a mistake, they will acknowledge it and work hard to resolve it. They are also very flexible in their approach. That's how to build a long-term relationship. We are all human, but these are decent, reasonable people.
5/5
TrustpilotNick Summerfield Is our new account…
Nick Summerfield Is our new account manager he has made the transition from the previous manager with his professional attitude we look forward to working with him going forwardColeen and Brian ayton
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Hamptons Ealing Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
