Trusted Agent profile Β· Ealing

Hamptons Ealing Sales reviews

4.3

β˜…β˜…β˜…β˜…β˜… Great

1,677 reviews across 2 platforms

20 The Mall, London, W5 2PJ, Ealing, W5 2PJ

Part of Hamptons, see every office.

Hamptons's office in Ealing, at 20 The Mall, is rated 4.3 out of 5 across 1,677 reviews on two platforms, including 231 Google reviews rated 4.8.

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4.8 / 5

231

Reviews on Google

This office

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1,446

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

After dealing with various Ealing local agents, I found the staffs in Hampton Ealing are very professional and efficient. To buy a property is very stressful and luckily we found a property advertised by Hampton Ealing tick all the boxes. I was dealing with Mark Peppin, his response was very quick and in a week the offer had been accepted. After 4 weeks we exchanged the contract. Their service is definitely deserved a 5 star.

Li Β· 25 October 2017

Agent replied Β· 23 October 2024

Thank you so much for the excellent feedback. I will ensure your comments are passed on to Mark and the rest of the team in Ealing. We are proud of the lengths our staff at Hamptons International go to, to ensure customer service is delivered above and beyond. Many Thanks.

5/5

Trustpilot

I rented from Hamptons for a year…

I rented from Hamptons for a year tenancy and it was very well managed from start to finish. Sandra McCrae and Pollyanna Colsell were very efficient and helpful throughout.

Lynn Β· 19 October 2023

5/5

Trustpilot

Hamptons and Abi P - 10/10

We have had a great experience with Hamptons. Abi really paid attention to our requirements and found us a suitable property, the move into which, was managed seamlessly. Response and ANY communication within 10 mins, if not immediate, and all dealt with professionally. Night and day difference from any estate agent we have dealt with in the past. Definitely recommended.

Harry Β· 19 September 2024

5/5

Trustpilot

Aggie has been a tremendous help and…

Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! πŸ™πŸΌπŸ™ŒπŸΌπŸ˜„

Customer Β· 24 February 2022

5/5

Trustpilot

Great service

Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.

N Β· 17 December 2022

5/5

Trustpilot

Jocelyn has been brilliant in the…

Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.

Celia Β· 22 February 2023

1/5

Trustpilot

Appalling

Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing

Philip Β· 18 May 2022

Agent replied Β· 23 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Hamptons international in Rickmansworth…

Hamptons international in Rickmansworth is by far the best estate agents I have come across I have experience unfair trading from other agents but jack quoroll was very straight forward and helpful all the way I had no issues at all over all a very good experience I would totally recommend !!

Z Β· 16 December 2020

5/5

Trustpilot

Hamptons Stratford-Upon-Avon

We have just purchased the most idyllic property through Hamptons in Stratford-Upon-Avon and we cannot thank Jacob Forster and the team enough for helping us achieve this purchase. Although it was only a short chain there was issues that Jacob was instrumental in resolving.

Richard Β· 17 May 2022

5/5

Trustpilot

Jenny and Jack at the Rickmansworth…

Jenny and Jack at the Rickmansworth office were excellent when we were looking for new tenants. This is the second set of tenants we have had and in both cases the service has been professional and the communication very clear and timely. The price achieved was at the top end of the range and 25% more than recommended levels from other local agents. Would recommend Hamptons

Ava Β· 17 May 2021

Agent replied Β· 23 October 2024

Thank you for your feedback about our team in Rickmansworth and in particular Jenny and Jack, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.

5/5

Trustpilot

Chloe Gorton

Chloe Gorton has been a highly responsive account manager.

Mark Β· 28 October 2024

5/5

Trustpilot

We have recently sold our house through Hamptons

We have recently sold our house through Hamptons. We have found them to be most professional and so helpful and supportive throughout the whole process. They were always available to answer calls and kept in touch regularly. They are very knowledgeable about the local and wider market and were spot on with advice on all house selling related matters. We would certainly highly recommended Hamptons if you are selling a property.

Carolm Β· 6 December 2019

Agent replied Β· 23 October 2024

Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear how pleased you are with the service received, and in particular that the team had a strong knowledge of the local area and market. We take great pride in our people and look forward to making the relevant team aware of your feedback, thank you again.

5/5

Trustpilot

Hamptons have been amazing from the start…

Hamptons have been amazing from start to finish. The letting process, move in and follow up support have been impressive throughout and the speed and professionalism from Kate and Sharon has been too class. The team are amazing and I highly recommend them.

Iain Β· 21 June 2022

5/5

Trustpilot

The staff at Hamptons in Earlsfield are…

The staff at Hamptons in Earlsfield are second to none. Caroline, the manager, goes above and beyond the average lettings agent. She ensures that everything runs smoothly from the beginning of the process right through until the tenants move in. Her assistant, Vita, is also wonderful. She is friendly, efficient and willing to go the extra mile to ensure that both tenants and the landlord feel happy and confident with the lettings process. I thoroughly recommend Hamptons in Earlsfield to other landlords as Hamptons have plentiful good applicants and the office support makes everything seem easy.

Amelia Β· 14 July 2023

5/5

Trustpilot

Puneet Gangotra of Hamptons Paddington…

Puneet Gangotra of Hamptons Paddington was excellent while I was buying a property.He was patient, well informed, always polite and happy to oblige.It was a great easy experience dealing with and I would really like to thank him for his dedicationThanks Puneet.

Nazneen Β· 1 August 2022

5/5

Trustpilot

We know we are difficult customers to…

We know we are difficult customers to please and so our search for a new home has been a long one. Thankfully Jacob at Hamptons, Stratford-upon-Avon understood exactly what we wanted. Along with Paul & Sarah, Jacob ensured the whole sale process went along swiftly and as smothly as you could expect. Finally we can look ahead to the future in our new home. Thank you to everyone at Hamptons Stratford-upon-Avon.

Robert Β· 12 November 2019

Agent replied Β· 23 October 2024

Thank you for leaving us a review. We are delighted to receive your feedback and are especially pleased to hear the team understood your requirements. We take customer service very seriously and look forward to sharing your review with the whole Stratford team, thank you again.

5/5

Google

Selina, Mark and Paul provided excellent customer service. I had been marketing my property with Purplebricks for nearly 9 months and whilst I had received and accepted some offers, no sale had progressed. I switched to Hamptons and they found a buyer for me within a number of weeks. Selina tracked the sales process closely through to completion and I was really happy with the service she provided in particular. Thank you team!

Siobhan Β· 25 October 2018

Agent replied Β· 23 October 2024

Thank you for taking the time to leave us a review! I am pleased to hear our team were able to progess and successfully agree the sale for you. We take customer service very seriously and appreciate you taking the time to leave us your feedback, I will be sure to pass on your kind comments to Selina and the team!

5/5

Google

Very happy with the commitment and level of service Hamptons provided for our recent house sale in Ealing. Excellent service from the whole team led by Selina well backed up by Laney, Mark and Paul. Thanks team.

Stefan Β· 27 March 2024

Agent replied Β· 23 October 2024

Hi Stef, we are delighted that you enlisted Hamptons Estate Agents Ealing and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!

4/5

Trustpilot

bad start but overall good experience

After a poor start with various property managers, we finally worked with Joe Sanders who was excellent and very reliable. Our overall experience with Hamptons was good but it depends who you are working with. In such a large company you find yourself in a β€˜too many cooks’ situation!

A Β· 23 June 2021

5/5

Trustpilot

Thank you Hamptons!!!

I moved to UK for a new job. I thought it would be a daunting task to find a place with my work responsibilities. But I was able to secure an apartment, move-in within the first month itself thanks to Hamptons!!!Hampton's staff is very helpful and responds promptly. They made sure that the process is smooth from the offer phase to checkin phase. I really liked their web page, online payment portal, the checkin guide and the mobile app. I am grateful and would highly recommend Hamptons!

Chanaka Β· 3 July 2023

5/5

Trustpilot

Tia Gooden is our PM and every time we…

Tia Gooden is our PM and every time we have had to deal with her, her service and delivery has been exceptional.

Tufayel Β· 20 February 2020

Agent replied Β· 23 October 2024

Thank you for your review, Tia will be thrilled to receive such positive feedback, thank you again.

5/5

Google

We were very happy with Hamptons from start to finish with the sale of our property, in particular Selina, who was incredibly responsive and proactive throughout. We felt at ease knowing everything was taken care of and would highly recommend Hamptons as an agency.PositiveResponsiveness, Quality, Professionalism, Value

Lorraine Β· 24 October 2021

5/5

Trustpilot

Couldn’t have asked for more!

Alex Foster and Hamptons made my experience of buying my first home a really enjoyable one, when most people find it the most stressful thing they do! I had seen multiple houses by the time I saw Alex, and she was great at listening to my exact requirements, so much so that my shortlist down to the last 2 properties were both Hamptons. Alex also went above and beyond not just throughout the sales process and exchange, but also after completion to make sure that I was settled in and any other issues that came up she dealt with head on.. I almost felt like I had a superhero auntie for 6 weeks in Alex! The team at Hamptons make sure that they get to know you on not just a professional level, but understand you personally as well to ensure they really are matching a house to your personality and lifestyle. Wouldn’t hesitate to recommend the team and I will be coming straight back when I purchase my next home.

Millie Β· 28 June 2023

2/5

Trustpilot

Unimpressed

The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic β€œcan’t do” approach.

Christine Β· 5 June 2021

Agent replied Β· 23 October 2024

Thank you for leaving us a review. We treat customer service very seriously and are naturally disappointed to read your feedback. Please do contact customercare@hamptons.co.uk should you wish to raise this formally.

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