Trusted Agent profile · Ealing
★★★★★
1,677 reviews across 2 platforms
20 The Mall, London, W5 2PJ, Ealing, W5 2PJ
Part of Hamptons, see every office.
Hamptons's office in Ealing, at 20 The Mall, is rated 4.3 out of 5 across 1,677 reviews on two platforms, including 231 Google reviews rated 4.8.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service!
Have moved into my new property in 2018. There were a few issues occured since then, but all of them have been fixed very quickly, my property manager Judy from Hamptons Berkshire managed all inquires very quick and well. Thank you for the great service, Judy!
5/5
TrustpilotTia Gooden - Property Manager
Outstanding communication skills, and thoroughly reliable with all issues and queries raised. Tia is unquestionably the ambassador Hamptons International would look to make all staff.
Thank you for leaving us a review, we have no doubt Tia will be thrilled to receive your feedback!
5/5
GoogleI have used Hamptons for both the purchase and sale of my property in Ealing. Sophie was extremely helpful in dealing with the recent sale. She kept in constant contact with me throughout the entire process of the sale and showed genuine care and enthusiasm. Mark, Matthew and the rest of the team were also excellent and I recommend Hamptons Ealing wholeheartedly.
5/5
TrustpilotProperty Manager
I confirm that Tia Manger (Senior Property Manager) was the property manager for my property rental in Westcott from 2018 until I sold it in April 2024. I further confirm that Tia performed her duties in professional manner which I found invaluable. I would have no hesitation in employing Tia again should the circumstances arise. In the meantime I wish Tia every success in her future endeavors.Best regards,Gareth Norman
5/5
TrustpilotLucy Desborough at Hamptons is our…
Lucy Desborough at Hamptons is our managing agent and is a can do lady, whatever needs doing will be done almost immediately with minimum of fuss. Her efficiency is amazing as is her knowledge of properties.We also always have wonderful results with Holly Erarslan in lettings who really goes the extra mile, also with Elizabeth Kenefick end of Tenancy Team Manager. What a team, couldn’t manage without them.
5/5
TrustpilotExcellent professional service from…
Excellent professional service from Sharon and the letting teamSharon was always available and resolved questions quickly .Sharon is a credit to Hamptons
5/5
TrustpilotHamptons
My property has been managed by Hamptons for nearly 15 years and Annabel from the Islington office has been my property manager for a few years now. She is extremely organised and has handled numerous repairs and renovation projects for me, communicating well at all times. I would thoroughly recommend Hamptons on this basis. Living in Australia, it's reassuring to know that my property is in safe hands with Annabel.
5/5
TrustpilotA high quality professional service
Choosing an estate agent isn’t easy but we’re very pleased we went with Hamptons to sell our house. Martin and all the team really worked to understand the house and the sort of buyers that it would suit. They managed all the viewings very efficiently, gave us well-evidenced advice, and when we got an offer that we were happy to accept, they were very responsive in supporting us through every stage of the acceptance to exchange of contracts process.
5/5
TrustpilotSix years of excellent service from Hamptons at Banbury
This is my sixth year of using the Property Management service at Hamptons Banbury for my rental property, and I remain delighted with the quality of service provided. My Property Manager, Max Barnes, is courteous and professional and always responds promptly and effectively to issues raised by me or my tenants. The service is also helpful and proactive with regard to legal compliance issues. I would definitely recommend it.
1/5
TrustpilotFollowing my review of Hamptons Chelsea…
Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
GoogleThe team at Hamptons were highly professional throughout the sale of our property keeping us very well informed and ensuring the process went smoothly. I would recommend them.
Thank you for your wonderful review David. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
5/5
TrustpilotExceptional service and support from Danish
Danish Ashraf, has been absolutely fantastic to deal with. He’s been exceptionally helpful, incredibly responsive, and always professional. His support has made a real difference, everything has been handled efficiently and with care. It’s reassuring to know someone so reliable is managing things. Thank you, Danish!
5/5
GoogleWe had the pleasure of dealing with Sian, who has been really very helpful right through the process of completing a let. As someday relocating from Scotland, frequent travel was not an option. Sian's excellent and timely communication via emails and telephone helped complete the process smoothly. She was patient and provided the right information during the viewings which helpfully was arranged all in one day. We would definitely do business again. Thoroughly recommend 👍
Thank you for taking the time to leave us a review! We are dedicated to providing our customers with outsanding service, so are delighted to recieve such wonderful feedback about Sian. Customer feedback is very important to us and we appreciate you taking the time to provide us with yours. We have no doubt Sian will be thrilled to read your review, thank you again!
5/5
TrustpilotGreat service and communication from…
Great service and communication from Saima Hasib all throughout. Truly appreciate the smooth and efficient management
5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
5/5
TrustpilotWe have used Hamptons for many years to…
We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.
5/5
TrustpilotQuality Letting Service
Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.
5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
5/5
TrustpilotHighly recommend
Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.
5/5
TrustpilotBrilliant property manager
A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.
5/5
TrustpilotHe was really kind and helpful !!!!
5/5
TrustpilotThey always found a solution to all…
They always found a solution to all problems! This time I would like to thank Max Barnes and the Hamptons workers for their hard work!
5/5
TrustpilotGood Service
We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!
5/5
GoogleI had the pleasure of dealing with Mark Peppin. From the first viewing, to showing decorators around whilst the sale was going through he was more than helpful, providing constant updates from the sellers side, to helping move my solicitor forwards when we began reaching impasses. Professional and friendly throughout, had it not been for him, the experience for this first time buyer would have been much more stressful. I cannot commend him enough!
Thank you for leaving us a review! We take great pride in our people, their experience and knowledge of the market, so it is fantastic to recieve such positive feedback about Mark. Customer feedback is very important to us and we appreciate you providing us with yours, I have no doubt Mark will be thrilled to read your review, thank you again!
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