Trusted Agent profile · Ealing

Dexters Ealing reviews

4.4

★★★★★ Great

2,317 reviews across 3 platforms

2 New Ealing Broadway, London, W5 2NU, W5 2NU

Dexters's office in Ealing, at 2 New Ealing Broadway, is rated 4.4 out of 5 across 2,317 reviews on three platforms, including 398 Google reviews rated 4.7.

Google logo

4.7 / 5

398

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,917

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

Agent replied · 22 October 2024

Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

Agent replied · 22 October 2024

Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thank you to Georgina and the team at Dexters

I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad

Garry · 10 October 2023

Agent replied · 22 October 2024

Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

Agent replied · 22 October 2024

Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Shout out to Lorelle and Ashley

Shout out to Lorelle and Ashley. Thank you both for helping me to navigate the sometimes perplexing world of rentals. Your professionalism and kindness are a rare and super combination. Keep doing what you do. Couldn’t do it without you. Whoop, whoop!

Bee · 4 October 2023

Agent replied · 22 October 2024

Dear Bee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

HOWARD COWLER - Dexters

We’ve been looking for a house for over a year. It’s been difficult to find the perfect fit for our family. Most agents just send random emails but Howard at Dexter’s curated the search for exactly our needs. He checked in over the year and understood exactly what we were looking for. He was on top of it and anything that got our profile - he made sure to make us a priority. Howard finally found us the perfect home and the experience we had to close was wonderful. He made it stress free, he was honest, he made us feel secure and confident in our decision right to the end. There are not many agents like him. Howard from Dexter’s is a gem! Would absolutely use him again and again!

Consumer · 7 May 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave a lovely review regarding Howard. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent Estate agency

Excellent Estate agency. I want to thank Josep, he was very polite and helped us a lot. I definitely recommend this agency.

Ricardo · 22 October 2024

Agent replied · 23 November 2024

Dear Ricardo, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Could've been homeless without her.

Could've been homeless without her.Nadia is very competent, kind, and has a warm-heart. I was very impressed that she even replied late at night and early in the morning. Thanks to her, I was able to get a good property at a reasonable price

하윤승 · 9 August 2023

Agent replied · 22 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the trouble to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very professional and helpful. Found a property to rent extremely quickly. We were given great advice whilst making an offer on out preferred apartment and additionally the guidance throughout the whole process was extremely friendly and supportive. Thanks Cameron! Do recommend.

Domenico · 24 October 2023

Agent replied · 23 October 2024

Dear Domenico, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been a tenant for 2 years with Dexters. We needed a reference for the new property, as we were leaving earlier than our due date, Dexters , and specially Amir were really understanding and responsive in helping us having a smooth transition. Thanks to Amir for your professionalism and effort.PositiveResponsiveness, Professionalism

RRf · 24 October 2022

Agent replied · 23 October 2024

Dear Farnaz, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Ealing office. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Nabil Subhani help with 43 Gothic building works

I would like to write a thank you to Nabil Subhani for his assistance in helping during renovations to my property he was a great help in communication with my tenant and was also very prompt in dealing with my calls to him . He has a good approach to his work .

Ray · 5 November 2024

5/5

Trustpilot

I would like to say huge thank you to…

I would like to say huge thank you to Dexter’s , Especially Khadija & her east team 3. I would highly recommend this company as they are extremely helpful, friendly and provide a amazing service. You won’t be disappointed x

Masuma · 15 November 2023

Agent replied · 22 October 2024

Dear Masuma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you to Mehak for assisting me in finding a property to rent! really great service very satisfied!

Noussaiba · 18 December 2024

Agent replied · 25 December 2024

Thank you for taking the time to leave a wonderful 5 star Google review. Mehak will be thrilled to read your kind comments. Kind regards, Asma

5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

5/5

Google

Thank you to Ben in Ealing for showing me 5 brilliant properties and finding us the prefect new home! 😁 …

Dylan · 2 November 2024

Agent replied · 9 November 2024

Dear Dylan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

1/5

Google

Terrible viewing experience with Dexters today. Booked to see a house at 12:30 today. We arrived 30m early to scope out the local area. Within minutes of arriving, someone called to say the estate agent would be 15m late so we walked further into ealing with my disabled father. When we called to confirm timings for the viewing, Dexters claimed the estate agent was already there. Had to rush back with my disabled father who has a walker. Lucy rushed through the viewing without answering any questions. Complete waste of time on a saturday morning and the team at Dexters clearly are unable to do basic things like time management.

Alisha · 27 July 2025

5/5

Trustpilot

Dexters have managed my property for…

Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.

Laurent · 27 July 2025

5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

Agent replied · 22 October 2024

Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

Agent replied · 22 October 2024

Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

Agent replied · 22 October 2024

Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

Agent replied · 22 October 2024

Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

Agent replied · 22 October 2024

Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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