Dexters Ealing reviews

★★★★★ 1/5

Trustpilot

Really poor service from property management

Worst property managemnt team you can find. We deal with them for a few proerties and every time communication is poor and delayed. You need to chase them for updates for the most basic requests and clearly the team of majority women are there to window dress as they clearly do not know their job. Please rather recruit for experience and knowledge as to window dressing with women who are rude and have no idea what they are doing. USELESS on every level

Chatgpt · 24 June 2024

★★★★★ 5/5

Trustpilot

Huge thanks to Jessica- Joy

Huge thanks to Jessica- Joy. We were struggling with a broken fridge and she was quick to get service out to us. Great communication when letting us know what was happening and getting in contact to set times for fridge delivery. Thanks so much!

Gabriela · 11 October 2023

★★★★★ 5/5

Trustpilot

An Excellent Property Manager: Jessica-Joy Beau-Wright

Jessica is one of the best property managers I've seen, who does her job very well, providing convenience in every aspect to her followers and customers! Dexters and Jessica should be your choice for both rentals and sales in the real estate business!

Serhat · 3 November 2023

★★★★★ 1/5

Trustpilot

The agent will ask you for bank account details

The agent will ask you for private information and also your bank account details including your CVV. If you don't give it to them, they won't present your offer to the landlord.They will run the auction and let you bid. Since they have taken your bank account to make the offer, if they don't reject you, or let you know you are rejected, you cannot be sure if landlord will later accept your offer or not, so you lose your time to look for other flats in the markets, and have to join the bid and make them happy. It is really annoying. Full of skills to squeeze your pocket, without any care and sincere attitude in the business.

Sheryl · 18 June 2024

★★★★★ 5/5

Trustpilot

Property Management Dept 👍

Handing over management of my portfolio to Viraj and Charlotte was one of the best decisions I have made in my 20 year buy-to-let career. Approachable and professional with ready access to some excellent contractors I would encourage others to do the same.

Simon · 2 November 2023

★★★★★ 5/5

Google

Katie Brady from Dexters Ealing showed us various apartments in Ealing on April 7, 2026. She is very professional and very friendly.

Esther · 14 April 2026

★★★★★ 5/5

Google

I have had the best experience, and Anton and Cameron, they have exceeded my expectations in all aspects. They are allways so helpful, professional, patient, honest, and efficient. Allways getting back to me so promptly and opened to any questions that may I have. Anton and Cameron, I can't Thank you enough for all the help and support you have been to me in this process. I will definitely recommend my friends and family to dexters.

Irene · 24 August 2024

★★★★★ 5/5

Trustpilot

Dexters have managed my properties for…

Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.

Aileen · 6 August 2024

★★★★★ 5/5

Trustpilot

I dealt with Alistair Mclean at Dexters…

I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective

Sarah · 23 September 2022

★★★★★ 5/5

Trustpilot

Lee Porter is amazing

Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.

Ayo · 21 November 2023

★★★★★ 5/5

Google

Great experience finding a home with Dexters. The whole process was completely seamless. Huge thanks to my letting agent, Ben. His proactive approach made everything so easy and hassle-free.

Luís · 4 October 2026

★★★★★ 5/5

Google

Excellent service at all times. We would like to mention Lucy Ryan and Amy Flint in the Ealing Broadway office for their support, understanding and professionalism in handling our sale.

Judith · 27 September 2026

★★★★★ 1/5

Trustpilot

They asked me to write a review

They asked me to write a review, so here is my honest experience.

SY · 18 June 2026

★★★★★ 5/5

Trustpilot

On point

Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well

Craig · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent communication at the end of…

Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone

Ascherl · 15 November 2023

★★★★★ 5/5

Google

The lettings team are so professional, especially Blair. He will always go the extra mile and always a pleasure to deal with!

Joanne · 20 November 2024

★★★★★ 5/5

Google

Mehak was amazing to work with, friendly, efficient, and always on top of things. She made everything so straightforward. Would definitely recommend!

Anu · 4 December 2024

★★★★★ 5/5

Trustpilot

Amazing people and human interactions

Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all

Mahmoud · 10 November 2023

★★★★★ 1/5

Google

We rented through Dexters Ealing for a couple of years and found them to be fine, resolved issues in a timely manner and no major issues. Then when it came time to move out we had such awful service we would be put off ever renting with them again. We came to an agreement with Dexters and the landlord that we would move out 2 weeks earlier than our tenancy end date (as we had found a new property, we were only moving because the landlord wanted the property back), we had all of this in writing and signed a Docusign agreeing to this updated tenancy end date. We had confirmation that we would only pay rent up until this date. Then when we paid the rent we got calls from another agent in the office asking who had agreed the amended date, stating they had not had it agreed with the landlord! This went back and forth and despite us having everything from them in writing they tried to claim we were responsible for the additional rent. We weren’t able to get this resolved until we escalated to their MD’s office. Very unprofessional service and unwilling to admit their mistakes despite all the evidence. It was a really stressful end to our tenancy and then we found the communication really lacking when we did move out, it took several weeks for our deposit to be returned and they tried to charge for a professional clean despite us having evidence that we had already had the property cleaned. ** UPDATE - was not expecting any follow up from Dexters, but given they responded to my post advising they had escalated to their directors office and would contact me directly I wanted to provide an update that this has not happened, a month later. We have had no further contact from Dexters despite their response.

Catherine · 17 August 2025

★★★★★ 5/5

Google

We had a great experience with Devon. He took note of what we wanted in searching for a rental home well, helped us along the way attentively, and accommodated us. I would recommend Devon/Dexters!

Ainul · 26 April 2024

★★★★★ 5/5

Google

We had a few viewings with Natasha when looking for a rental property and she was absolutely super! Friendly, professional and knowledgeable, and showed us some fantastic places which ticked every box for us. She also gave us some excellent insight into the area as we're not locals! We didn't end up renting with Dexters this time due to having an earlier offer accepted, but Natasha will be our first point of call for any future moves.

Gem · 25 July 2024

★★★★★ 4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph · 27 November 2023

★★★★★ 5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee · 8 January 2024

★★★★★ 5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023