Trusted Agent profile · Ealing

Dexters Ealing reviews

4.4

★★★★★ Great

2,317 reviews across 3 platforms

2 New Ealing Broadway, London, W5 2NU, W5 2NU

Dexters's office in Ealing, at 2 New Ealing Broadway, is rated 4.4 out of 5 across 2,317 reviews on three platforms, including 398 Google reviews rated 4.7.

Google logo

4.7 / 5

398

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,917

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

I recently moved to Ealing and had the pleasure of working with Dexters for my rental process, which was entirely new to me. I couldn't be happier with the experience. The team at Dexters was incredibly kind, courteous, and supportive throughout the entire process. A special mention goes to Cameron and Rohan, who were exceptional in their roles. They guided me through each step with patience and professionalism, making sure all my questions were answered and my concerns addressed. Their assistance made the whole experience stress-free and enjoyable. I highly recommend Dexters to anyone looking for a reliable and friendly real estate agency. They truly go above and beyond to provide excellent service. Thank you, Cameron and Rohan, for your outstanding support!

Nicolás · 18 December 2024

Agent replied · 25 December 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Can’t recommend Dexters more! I had an amazing experience working with them and Mehak went above and beyond solving any problems I had and making me feel extremely comfortable throughout the whole process.

Madesh · 4 December 2024

Agent replied · 11 December 2024

Dear Madesh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 22 October 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 22 October 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Excellent after service

We have been renting through Dexters and have found the whole experience to be a really positive one. Sometimes agencies can be great for the initial deal and drop off, but we have had the opposite experience. We have been really impressed by the management service provided by Dexters. In particular, property manager Khalisha has been exceptional; really going above and beyond to be as helpful as possible. 5 stars!

Deirdre · 23 May 2022

Agent replied · 22 October 2024

Dear Deirdre, Thank you for your review, and mentioning your experience with Khalisha. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had such a great experience with Sen. He was so helpful and even drove me to two other properties to view. Sen has been great throughout the whole process from viewing to completion.

Alice-Mae · 11 November 2024

Agent replied · 11 December 2024

Dear Alice, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

5/5

Trustpilot

Kudos Christian Pengelly!

I would like to commend Christian Pengelly for his professionalism and support in successfully and amicably resolving a rather serious issue with my tenant. He was always available when I needed him, responding to all my calls and emails, and making sure that we resolved the issue effectively and efficiently. Thank you Christian!

George · 21 November 2023

Agent replied · 22 October 2024

Dear George, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been working with Dexters for a number of years. Recently Cameron has rented out two properties for me. He has been extremely helpful and professional throughout the whole process for both of my properties. I can highly recommend Cameron and Dexters Ealing!

Defne · 26 May 2024

Agent replied · 23 October 2024

Dear Defne, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Consistently attentive

Myra and her team have always worked to get things done quickly - whether that’s re-letting my property or dealing with tenant issues. Myra always responds quickly to my calls and I have been extremely pleased with the service - so much so that I have now been with her for over 10 years.

Susan · 25 October 2023

Agent replied · 22 October 2024

Dear Susan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A wonderful experience working with Dexters from the moment I walked into their office, thank you!

Margarita · 11 August 2026

Agent replied · 11 October 2026

Dear Margarita, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a great experience with Dexters, especially thanks to Mehak. She was professional, attentive, and an absolute pleasure to deal with. Her friendly and approachable manner really stood out. Highly recommend!

Zeenat · 4 December 2024

Agent replied · 11 December 2024

Dear Zeenat, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Dexters Ealing, and I must say, the experience was exceptional! A special shout-out to Mehak, who was incredibly informative and a delight to work with. Her professionalism, in-depth knowledge, and friendly demeanor made the entire process smooth and stress-free. She took the time to answer all my questions, explained everything thoroughly, and always went the extra mile to ensure I felt confident and informed. If you’re looking for an estate agent who truly cares about their clients, I highly recommend asking for Mehak. Thank you for such a fantastic experience!

Lakshika · 4 December 2024

Agent replied · 11 December 2024

Dear Lakshika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Amazing customer service and lovely people! Tom was very helpful and played crucial role in helping us securing my new home. He was very supportive and guided me through all the steps. Wonderful person.

Ali · 2 November 2024

Agent replied · 9 November 2024

Dear Ali, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

I’m very happy with the service I…

I’m very happy with the service I received from Aros and Blaisine. They were extremely helpful, professional and responded very quickly to my request. I really appreciate their help and would definitely recommend their service. Thank you so much!

Anna · 6 October 2026

5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

Agent replied · 22 October 2024

Dear Max, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team.

4/5

Trustpilot

Really helpful team!

Archie has been super helpful and supportive through the process of putting through an offer of a property we want to rent. It was great to have him show us around too!

Gemma · 28 November 2024

Agent replied · 22 December 2024

Dear Gemma, Thank you for your review. Our teams work really hard to make sure they offer a great customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma

5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

5/5

Google

Amazing team to work with. Ruchika is the boss for a reason she makes things run smooth like clockwork. Angel is an Angel I highly recommend using her and the rest of the squad over there at Dexters. Very efficient and know what people are looking for before they even do. Great experience.

Ninos · 24 October 2023

Agent replied · 23 October 2024

Dear Ninos, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Tom and the team at Dexters were great at supporting the sale of our flat. Tom kept us informed right the way through, and dealt well with our solicitor and the estate agent of our onward chain - an agent that was not as easy to deal with as Dexters! Happy to recommend.

Amy · 24 October 2023

Agent replied · 23 October 2024

Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I used Dexters as managing agents for my house

I used Dexters as managing agents for 10 years. I have always found them to be highly professional and reliable. Munir in particular has assisted me on 2 occasions when financial pressures have caused huge stress. On both occasions, he has gone over and above the “extra mile” in order to find a satisfactory solution. He has been both professional and approachable showing that it is possible to show a human side even when trying to maintain a business in these difficult times. I would have no hesitation to thoroughly recommend Dexters.

Tania · 20 November 2024

Agent replied · 22 December 2024

Dear Tania, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Google

Shervin was very helpful with my search for a place to rent. He understood my needs and followed up diligently to work around my schedule. He even refunded back my holding deposit as a gesture of goodwill after we placed an offer for a flat but changed our minds.

Andrew · 16 January 2024

Agent replied · 11 December 2024

Dear Andrew, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shervin. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

Agent replied · 22 October 2024

Dear Mimi, Thank you for your wonderful 5 star review. Gemma will be so pleased to read your kind comments and we wish you all the best. Kind Regards, Asma Chughtai, Customer Relations Team.

5/5

Trustpilot

Layo very responsive and professional

Layo was very responsive and friendly - professionally clarified terms of our contract and provided a quick and effective example. Thanks for the help again!

Mattia · 22 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews
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