Churchill & Mathersons Acton reviews in Ealing

★★★★★ 5/5

Google

I had a great experience with the estate agent - Zuzanna who assisted me in finding a suitable flat. Her approach and attentive service was very professional and exceptional. She carefully considered my preferences and needs, streamlining the entire process. What stood out was her consistent communication and willingness to assist beyond the basic requirements. Thanks to their expertise and dedication, I found a suitable flat and received commendable service throughout. I recommend this estate agent to those looking for reliable assistance in their property search.

Karolina · 24 October 2023

★★★★★ 5/5

Google

This agent is really helpful before the viewing they answered all my questions , they were always punctual and professional I highly recommend them

Mostafa · 13 December 2024

★★★★★ 5/5

Google

I wish to express my thanks to Stuart and Sean on finding mine deal home , here in Harlesden as im settled in. I find them very knowledgeable and helpful.

Ramona · 24 October 2023

★★★★★ 5/5

Google

I rented a property from Churchill and the service was smooth and very professional. I was helped by Mia Goncalvez and I highly recommend if you are looking for a Property to go to Churchill in East Acton. Kind Regards, WanderPositiveProfessionalism

W · 24 October 2022

★★★★★ 5/5

Google

Churchill were so helpful in finding a property to rent! Mia and Nadua were very accommodating throughout the whole process and flexible with the moving in date, inventory, etc. So happy with the service and quality of the property too

Tsveta · 24 October 2022

★★★★★ 1/5

Google

Waste of time, you never gonna get a response from them when you do the offer , even if you contact them million time by phone , email , messages.... , I can imagine the struggle if i let a flat from them and have some problem, for sure am gonna suffer Not professional ,

Sara · 24 October 2022

★★★★★ 1/5

Google

Dealing with them has been a real nightmare. They're super slow in responding to emails, and getting anything sorted with management is like waiting forever. I've been hanging on for my security deposit for two months now, still nothing. Anita Papp, who's supposed to be managing things, took off twice in a month without notice and didn't bother replying to my calls or emails even after her return. Total frustration!

Mahan · 28 December 2023

★★★★★ 5/5

Google

Mustafa has been professional, friendly and supportive throughout the whole process which helped our family. I would like to also thank Stuart for his support and engagement in the case which came to a fruitful conclusion.

Ad · 24 October 2022

★★★★★ 5/5

Google

Excellent service . Simon was fantastic and was successful in getting rental offer at the first viewing . I would highly recommend .

Ajay · 24 October 2023

★★★★★ 5/5

Google

Great service. A wonderful and helpful team that are always happy to help especially Mia who helped me through the whole renting process. She really made first time renting easy and stress free. Thank you.PositiveProfessionalism

FM · 24 October 2022

★★★★★ 5/5

Google

Was great dealing with these guys! Simon was lovely and helped me throughout the process of finding a new place

M · 24 October 2023

★★★★★ 5/5

Google

Excellent service and support. This is our first time to rent a property in the UK. Our agent Mia is warm and kind, help us complete the process within a tight schedule.

Victor · 24 October 2022

★★★★★ 1/5

Google

I am quite upset with the information I was first given. I understand it may not be the letting agents fault that the landlord doesn't accept housing benefits, however it would’ve been nice if I was told this on the phone prior to viewing the property that I genuinely admired. I viewed the property, spoke with the agent & even wrote a nice feedback review for the agent after I received an email asking to give feedback. I told the agent my situation & he confirmed that it should be fine. I then sent multiple emails to the agent which was ignored, I then had to chase it up with a phone call, only to be told the landlord doesn’t accept DSS. I had a guarantor, but this wasn’t even considered. It would have been nice if the agent took all my details first hand when we first spoke, so then I wouldn’t have had to waste my time viewing the property & getting my hopes up that I would get it. It’s already difficult finding a landlord that accepts housing benefits, but it’s even more distressing when you are lead on false hope. I believe for future preferences agents should do some background checks on a potential tenants situation before allowing them to view property to avoid wasting each other’s time because I ended up wasting childcare for no reason. Yes, I am upset with the fact the landlord rejected my application but more annoyed that I wasted my time.

Ramatu · 24 October 2022

★★★★★ 5/5

Google

Shaz was a very helpful guy he took us from from viewing the property through video call, to getting that property in a very short time. Everything was excellent. Would recommend it to my friends as well. Well done Shaz.PositiveResponsiveness, Quality, Professionalism, Value

Eluert · 24 October 2020

★★★★★ 5/5

Google

When trying to help find an accommodation for my cousin who needed a place with a certain criteria, Mia Goncalves was patient and helpful to work through options and possibilities.

Nicholas · 24 October 2022

★★★★★ 5/5

Google

Very helpful staff, great to do business with Luis is the best

Pawel · 26 February 2024

★★★★★ 5/5

Google

Great service! Thanks to Simon it all went smooth and now I’ve got my lovely flat!

Anna · 24 October 2023

★★★★★ 5/5

Google

Really professional I bought my home from them and f Think they are the local agent here in East Acton. Lovely team working here.

Jacina · 27 March 2024

★★★★★ 5/5

Google

I had an excellent experience with the service provided by Churchill Mathesons, especially how Nadwa was so professional and responsive with all my queries. Highly recommended!PositiveResponsiveness, Professionalism

Jackelyn · 24 October 2022

★★★★★ 1/5

Google

Sad experience with this agency that I've been with for 1 year. I've been living in Acton 88a churchfield road third floor flat for 1 year, we had the windows broken and waited 2 months because they don't care about your living conditions, sent thousand emails and spent lot of money in gas, tape etc, things that I should have gone straightaway to the council but I mistakenly didn't. The flat it's terribly cold and draughts come from everywhere plus is infested with mice, they sent the pest control after 1 month and a half and the mice are still there, they are in the whole building running up and down even the neighbour have the same problem. I fixed the sofa and other things on my own because their service it's too slow and I've been told at the check out that from the contract my right was leaving everything like it was and I should've told them about things to repair (I did already listing them in the check in inventory but they never did read it). In the middle of the pandemic I broke up with my partner and I was forced to live there for other 5 months because the contract is annual without break clause, therefore I asked for a bit of flexibility from the landlord during like the gov said to do but they didn't like the idea to drop the price, although I always paid on time and the full amount. At the check out they will do everything for keeping part of your deposit, doesn't matter how clean and tidy it's the flat ( I took pics and video as well), they wanted to charge me 160£ for adhesive pads on the wall (put to protect the walls when you open the door, easy to take them off), things like subtle spot on the blinder 14£ etc, they even told me that they have been nice and didn't charge me other things, I found out later that the landlord wanted to paint the whole flat and needed with the excuse of the sticky pads take the money from the deposit. When my tenancy started I paid 14£ electricity debit from the previous tenant, screws and drill for fixing the sofa, tiles and paint to fix the builtin cupboard, tape for the windows, gas because the broken windows,mice traps plus I had moral damages for living in those conditions, they didn't want to know anything we agreed at the end 100£ taken from the deposit, only because would have been a waste of time and more money going to court. Sadly it's not about the money but the principle, I lived in Acton for a while and the people that I met know what kind of person I am. Sadly I can't upload pics of mice and email but I got them saved in case I will need in future. Don't get confused by the professional appearance of the agency they only care about how much you fill their pocket. I hope one day there will be more rights for honest tenants in order to stop this legal robbery.NegativeResponsiveness, Professionalism

Giuliano · 24 October 2021

★★★★★ 5/5

Google

Nadwa, I give her 5 stars because of her kind and cooperative nature.

Eleanor · 24 August 2024

★★★★★ 5/5

Google

Great service throughout the whole process. Shehzaad was really helpful and answered all the questions I had about the contract and tenancy. Great lettings agent to find a property with!PositiveResponsiveness

Tor · 24 October 2021

★★★★★ 1/5

Google

I contacted the Acton office after finding a property I was interested in early this week. I have left all my contacts details and I arranged for a viewing TODAY but the extreme inefficiency of the Staff I spoke with means that after three days I don't have an address, no emails to confirm or cancel my viewing.

Alessandra · 24 October 2023

★★★★★ 5/5

Google

Mia is the one you are looking for. Been renting from this agency for more then 4years, always great service !PositiveProfessionalism

Golban · 24 October 2022