Every review we hold for the Duston office, from every platform, shown as written. First names only.
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5/5
GoogleJack was very helpful and informative going through the properties we explored and finding us a great option!
Bradley Β· 20 February 2026
Agent replied Β· 20 March 2026
Bradley, thanks for your recent five star review and positive feedback. We will pass on your kind words to Jack.
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5/5
GoogleVery happy with this agency,I would like to tell thanks to Karen and Maddie for always be there when needed it. We have been with this agency for 3 years, and we have always had help when we have needed it, thank you very much for your service and your kindness.
Barbara Β· 20 March 2025
Agent replied Β· 22 October 2024
Barbara, Thank you for your recent five-star review. Maddie and Karen really appreciated this feedback.
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5/5
GoogleRhys has been brilliant with us, we managed to arrange a viewing, view the house and have our offer accepted in less than 48 hrs! Being first time buyers, he has been a great help at keeping us informed and always kept in communication with us
Thank you Rhys & Team
Abi Β· 20 March 2025
Agent replied Β· 20 March 2026
Thank you so much, Abi, for your five star review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. We really pride ourselves on our communication skills, and Rhys and the team were over the moon to receive this feedback!
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5/5
GoogleAbsolutely brilliant service from start to finish from all departments. Everybody was very responsive, helpful and friendly. Nothing was too much trouble.
Selling an empty property and living far away had its challenges but they were β¦
Diana Β· 22 August 2025
Agent replied Β· 2 September 2025
Diana, thank you so much for your five-star Google review. We're absolutely delighted to hear that you had such a positive experience with Jack and the team. They are thrilled to know their extra efforts made a real difference.
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5/5
GoogleWe have recently moved house with your move & what a journey it was. I would thoroughly recommend Your Move following our experience, although it wasnβt an easy move due to lots of factors outside of all of our controls, the one consistency was always your move and we would of never considered using anyone else along the way.
Special mention for Johnny Bailey who did all our viewings and liaisons, we couldnβt have wished for a better working relationship with him throughout the whole process, friendly, approachable, trustworthy, always returned calls / emails promptly and it always felt like he wanted the best for us!
Another mention for Jess Roberts - absolutely amazing and we couldnβt have done it without her! Again always responded to us very efficiently, very professionally and again it always felt like she cared and wanted the best for us, definitely a sales chaser you want in your corner!
Other mentions to Jonathan Wilson & Sam Throw who were fantastic the whole way through too!
Although we are now in our forever home thanks to your move, we would definitely choose them again if we needed too!
Thanks guys π
Danielle Β· 21 September 2023
Agent replied Β· 20 November 2023
Danielle, Thank you so much for taking the time to write these lovely words about your experience. We take all feedback seriously, but it is so gratifying to receive incredible praise like this. We wish you every success and happiness in your forever home!
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5/5
GoogleAfter a lot of issues and unlucky situations we found our home via Gemma at Your Move. She was wonderful throughout the process and is the sole reason we found this home, giving us a call to tell us about it before uploaded to rightmove. Thank you Gemma!
Kirstie Β· 20 March 2025
Agent replied Β· 9 December 2024
Kirstie and Luke, Thank you so much for taking the time to write these lovely words about your experience. Gemma was over the moon to receive this review!
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5/5
GoogleThank you Maddie for your hard work to recover part of the tenants deposit for the damage that they had caused.
Roger Β· 20 December 2025
Agent replied Β· 20 March 2026
Roger, thank you for your Google review. Weβre glad Maddie was able to assist in recovering part of the tenantsβ deposit for the damages. We will be sure to pass on your thanks.
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5/5
GoogleWe have been working closely with Muhtasin, and it has truly been a pleasure to deal with him. I definitely recommend Muhtasin and the whole team at Your Move, as they are all very hardworking and happy to help.
MAX Β· 20 June 2025
Agent replied Β· 20 March 2026
Thanks for your recent five-star review and positive feedback. Your recommendation means a lot to us, and we will pass on your kind words to Muhtasin.
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5/5
GoogleOverall a very professional team. Muhtasin has been very efficient in dealing with the checkout of our tenants. We are so impressed with this company that we are switching to fully managed. Steph and Ben have been very helpful with this.
Katherine Β· 20 April 2025
Agent replied Β· 20 March 2026
Katherine, thanks so much for taking the time to leave us a five-star review and highlighting the service you received from Muhtasin, Steph and Ben. It really is appreciated, and we thank you for your continued support.
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5/5
GoogleI cannot recommend Johnathan and his team at Your Move Duston enough. Having been in touch with 2 other estate agents, Johnathan and his colleagues stood head and shoulders above the others, making it an easy choice to use Your Move to β¦
Tracey Β· 20 March 2025
Agent replied Β· 22 October 2024
Tracey, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Jonathan and his team. It really is appreciated, and we look forward to working with you again in the future.
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5/5
GoogleWe were using another agent and wished we had gone with our heart and chose Your Move. In the end we used then as our 2nd agent and so glad we did. Plenty of viewings and a sale. All the team are great and special mention to Jess who was always there if needed. Well done all of you. Don't hesitate and use Your Move if you want to sell your house
Janice Β· 29 October 2023
Agent replied Β· 26 February 2024
Thank you so much, Janice, for the instruction and the review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. Jess and the team were over the moon to receive this review!
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5/5
GoogleWe were using another agent and wished we had gone with our heart and chose Your Move. In the end we used then as our 2nd agent and so glad we did. Plenty of viewings and a sale. All the team are great and special mention to Jess who was always there if needed. Well done all of you. Don't hesitate and use Your Move if you want to sell your house
Janice Β· 21 October 2023
Agent replied Β· 20 November 2023
Thank you so much, Janice, for the instruction and the review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. Jess and the team were over the moon to receive this review!
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5/5
GoogleI am very happy with Siobhan for her immense help and making things so clear and easy through out the process of the tenancy referencing and agreement. Thank you, YOUR MOVE and special thanks to Siobhan. Keep up the good work .
Amarachi Β· 20 March 2025
Agent replied Β· 22 October 2024
Thank you, Amarachi, for your recent five-star review. Siobhan and the team really appreciate this feedback.
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5/5
GoogleI would like to start of by saying, I wish that I found this agency sooner!
I am very happy with the professionalism my partner and I received from this agency. I honestly recommend Johnny as your agent since he's been very helpful and upfront. He's very down to earth and I am very happy that we got him as our agent.
Moving into the apartment has never been so exciting. We got exactly what we asked for.
Big thanks to Johnny and Your Move Hobin Roberts agency π
Paulina Β· 1 March 2023
Agent replied Β· 26 August 2023
Paulina, thanks for taking the time to share your experience. It is great to see that Your Move Hobin Roberts has delivered a 5-star service. We will pass on your kind words to Johnny and the team. Enjoy your new home!
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5/5
GoogleJack has been an absolute pleasure, from the minute we enquired about our property to our whole experience with onboarding. We highly recommend this company and would like to thank Jack personally for taking care of us.
Tolga Β· 13 May 2025
Agent replied Β· 20 March 2026
Thank you so much, Tolga, for your review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. Jack really appreciated this feedback, and it is great to know you wouldn't hesitate to recommend Your Move Nolan Throw.
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5/5
GoogleI have bought and sold property with Your Move, and have received a fantastic Service both times. I was fully kept up to date with bookings for viewings, feedback from bookings and every process along the way of buying/selling. I mainly dealt with Johnny Bailey, who is a real asset to the business. He was always very friendly, and nothing was ever too much trouble for him. Would definitely recommend.
Rachel Β· 17 November 2023
Agent replied Β· 21 November 2023
Thank you so much, Rachel, for your recent five star review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. We will pass on your kind words to Johnny!
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5/5
GoogleRhys showed me around my dream home , and it was sold as soon as I saw it . Brilliant service and Georgia kept me up to date with developments. Done from offer to completion in 8 weeks . Dream purchase
Kristina Β· 20 March 2025
Agent replied Β· 20 March 2026
Kristina, thanks so much for sharing your recent experience. We are really glad we were able to help you with the purchase of your property, and we will pass on your kind words to Rhys and Georgia. Enjoy your new home!
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5/5
GoogleI can't thank Jess and the team at Your Move enough for their help and support with my recent house move. It should have been straightforward but it became unnecessarily protracted and painful. In the final stages I was talking to Jess 20 times a day, but nothing was ever too much trouble for her and she always had tome for me. She also stayed cool when I was not!! Would highly recommend!!
Jennifer Β· 12 August 2023
Agent replied Β· 26 August 2023
Jennifer, thanks so much for taking the time to leave us a five- star review and highlighting the service you received with your recent house move. It really is appreciated. Jess and the team were over the moon to receive this.
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5/5
GoogleWe have always found Karen has been a great service to us, both professionally and in a courteous manner. We have been in communication with Your Move for some 15 years and found all the staff very polite and helpful.
Anthony Β· 20 March 2025
Agent replied Β· 23 January 2025
Thank you, Anthony, for your 5-star review. Karen and the team are absolutely thrilled to receive your comments, and we thank you for your continued support
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5/5
GoogleI am delighted to say I have an offer on my house in only 5 days. Your move have been absolutely amazing from valuation to sale. Johnny Bailey has been so supportive and guided me through this process step by step, updating me on a daily basis, making this move forward much easier than expected . I would to thank the team in Duston your move . Thank you so much
Geri Β· 21 September 2023
Agent replied Β· 20 November 2023
Geri, thanks for taking the time to share your experience. It is great to see that Your Move Hobin Roberts has delivered 5-star service! We will pass on your kind words to Johnny and the team. We wish you all the best for the future.
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5/5
GoogleI had the pleasure to deal Jack in my search for a rental property. He was far more thorough than any other agents I dealt with and always kept me updated throughout my search.
Olivia Β· 22 July 2026
Agent replied Β· 22 August 2026
Olivia, thanks for your recent five star review and positive feedback. We will pass on your kind words to Jack.
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1/5
GoogleDO NOT USE, THEY ARE YOUR TYPICAL ESTATE AGENTS!
Johnny and the team at Your Move Duston, unfortunately, are maintaining the bad name that Estate Agents have had over the years about them being underhand and calculated in the way they conduct themselves so they can get their commissions and kick backs from preferred suppliers.
In April 2019 they messed us around on a house purchase claiming paperwork wasn't correct and that their in-house mortgage advisor had to speak to us first before agreeing the mortgage whilst he then tried to sell us a 'better mortgage' which we weren't interested in. They tried to force us to use their preferred solicitors as 'it will make the transaction smoother' despite the fact we already had our own who we wanted to use. They lied to us about the reason why the vendors had accepted another offer over a week after agreeing the sale with us...it was only the small matter of being gazzumped by Β£7.5k but I'm unsure how they would've known what to offer to go over our accepted offer other than unethical practice by the Estate Agent. We realise that all of the above is nice and legal but I suppose when you live off commission every penny counts.
Stuart Β· 1 November 2022
Agent replied Β· 29 July 2023
Stuart, OUCH! That hurts. We are happy to be criticised when it is justified. However, we believe your review is unfair, unkind, and, above all, untrue. The marketplace over the last few years has been frustrating from a buyer's perspective, as we all know. There have simply been far more buyers in the market than properties for sale. As a result, it has not been uncommon for a buyer to be outbid on a property. We understand how frustrating and disappointing this can be. We know this because we have to deliver the bad news to the hopeful yet unfortunate parties involved. To suggest that we would intentionally do this to make an extra commission of a few pounds is, in our opinion, irrational and spiteful.
Despite our brief relationship being almost 4 years ago, we remember it too well. Delivering bad news is not easy, although it is heartening when, on these occasions, people almost always respond with dignity and grace. We should consider ourselves fortunate that your reaction when we contacted you with the bad news, and in particular your choice of language, is incredibly rare.
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5/5
GoogleThere are some very special, warm hearted people working at this Estate Agents.
Johnny is an absolute gentleman. He's held our hands through the whole process and has been honest and thorough. He is also a genuinely nice guy and always makes time for every question (even the silly ones).
Jess is simply fabulous. Her knowledge is astounding and she is unstoppable. She knows exactly how to handle every situation and every person whilst keeping us calm, feeling safe and informed.
Will recommend these guys to our nearest and dearest.
Emma Β· 1 November 2022
Agent replied Β· 29 July 2023
Thank you so much, Emma for your recent five-star review. We really value your opinion and are delighted to learn you received excellent service and your expectations were met. We will pass on your kind words to Johnny and Jess!
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5/5
GoogleJonathan and his colleagues were always helpful and guided us through the process.of selling our house. Once we had an offer, we were supported by Jess and Georgia who were fab at liasing between the solicitors and other purchasers. There were a few issues along the way, but we were kept up to date promptly. Thank you
Amanda Β· 12 June 2024
Agent replied Β· 19 June 2024
Thank you, Amanda, for your Google review. We really value your opinion and are delighted to learn you received excellent service from Jonathan, Jess, and Georgia. It is great to hear you were so well looked after. We wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.