Trusted Agent profile · Durham
★★★★★
1,850 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,850 reviews on two platforms, including 93 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
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Every review we hold for the Durham office, from every platform, shown as written. First names only.
4/5
TrustpilotFriendly helpful service
Friendly helpful service. Kept in touch and worked hard to agree a deal that both parties were happy with. Would use again if ever needed.
Hi Mr OThank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
3/5
TrustpilotAverage
Very average, correspondence was often slow and uninformative. Had a few problems when purchasing our property with sellers solicitors no help from robinsons. Wouldn't recommend
Hi SarahThank you for review.I am sorry that things did not go smoothly for you. We do take very seriously every review we get and we can use your comments to try and improve our service, We wish you all the best in your new home.Regards.Simon Wright.Director.
5/5
TrustpilotWould definitely recommend Robinsons
Would definitely recommend Robinsons. Very professional service from beginning to end. Everyone I spoke to in the Durham office were extremely helpful & friendly.
Hi JPThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotSmooth sailing from beginning to end…
Smooth sailing from beginning to end thankyou we are very excited about our new home thankyou to joy who kept us informed along the way
Hi Louise.Thank you so much for your positive comments ref our Darlington Office. Joy and all the team will be thrilled .Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service from the start
Excellent service from the start. Always available for any issues and very professional at all times. Would highly recommend if selling, buying or renting properties.
Hi Mr and Mrs Reid.Thank you vey much indeed for your positive comments ref our Spennymoor Office. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI have used Robinson’s now for a few…
I have used Robinson’s now for a few years. Danny, Toni and Donna are a fantastic team. Excellent, friendly service at all times. 😀
Hi SukiThank you so much for your great review and 5 stars.It is very much appreciated.RegardsSimon Wright.Director
5/5
TrustpilotEasy to get in touch with and always…
Easy to get in touch with and always got back to us with our enquiries. Good communication with follow up emails to confirm arrangements.
Hi Customer8Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
The agency kept us fully informed of progress with interest in and final sale of the house. Also provided professional advice throughout. Overall, excellent service.
Hi JimThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotI found Robinsons to be helpful and…
I found Robinsons Durham to be friendly, helpful and efficient. Communication was good and they responded well.
Hi Sue What a superb review!! Thank you so much.It is always great to get clients feedback particularly when the service has been of a high standard. It really does give the staff a boost. I shall pass on your comments to Ryan and his team who will be thrilled.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant
Brilliant. Very happy with the service, reliable and informative all the way through the process. Would definitely recommend. Well done guys 😊
Hi Niki,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotConsidering the times we are living in
Considering the times we are living in, Robinson’s came up trumps, first viewing and we had a sale. Caring and efficient staff.
Hi Alan and Alison,Thank you so much for your review and 5 stars. It is great to hear that all went well despite the difficult trading period we have just gone through.ThanksSimon Wright.Director.
5/5
TrustpilotWe received excellent communication…
We received excellent communication with our purchase off Ann couldn’t have done more nothing was any trouble Thank you very happy with our new house
Hi Lynn,Thank you so much for your positive comments ref our Durham Office. Ann and the team will be delighted.Thanks again for your review.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons Spennymoor office have sold a…
Robinsons Spennymoor office have sold a number of properties and all within weeks of advertising. They know their market and their customers. An excellent service.
Hi AlisonThank you for your positive comments with ref to our Spennymoor Office. It is much appreciated.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotA professional company yet easy to deal…
A professional company yet easy to deal with, always dealing with any queries speedily. I would recommend to anyone.
Hi Alan,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHad a great experience with Robinsons…
Had a great experience with Robinsons especially joy she couldn’t do enough for us when I emailed her she got straight back too me
Hi CustomerThank you so much for your very positive comments ref our Darlington Office.I will pass on your good wishes to Joy.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotVery helpful.
Very helpful and polite staff. Always avaliable and straightforward. Got everything done asap and with great results.
Hi Liz,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service
Brilliant service, always professional.House sold in 4 weeks. Very smooth process, with nothing being a hassle. Have already recommended to friends, and they sold even quicker
Hi Mrs Housemanthank you so much for your positive comments and 5 star review. it is appreciated.
5/5
TrustpilotExcellent throughout
Well marketed and a lot of viewings. Excellent, attentive service and the house sold very quickly!
Hi AnThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright Director.
5/5
TrustpilotExcellent support from the Crook office…
Excellent support from the Crook office throughout the whole process of listing to completion of sale.I would highly recommend Robinsons for their professionalism and support.
Hi SimonThank you very much for your review and 5 stars in relation to the Crook office. It is much appreciated.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Very helpful and efficient. Kept us fully informed and addressed any issues arising very promptly and effectively.
Hi Christine,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotSale of property
Great service from all of the team at Robinsons, Sedgefield. Ryan's enthusiasm and professionalm is outstanding.
Hi RichardThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons helped sell
Robinsons helped sell my property and made the process very easy. Would definitely recommend to use Robinsons in Spennymoor again. All the staff very helpful.
Hi Mr HopperThank you so much for your positive comments ref our Spennymoor office. The staff will be thrilled.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotFor Sale
The pressure of being available to show potential buyers around the property was taken care of by Robinson’s - efficient and I would use again.
Hi Thanks for your review and 5 stars.RegardsSimon Wright.Director.
5/5
TrustpilotI’ve used Robinsons for many years now
I’ve used Robinsons for many years now. Ive found them to be a very friendly efficient service who take pride and care in their customers
Hi JayMany thanks for your review and 5 stars. It is appreciated and the team at Ingleby will be delighted.Thanks again.RegardsSimon WrightDirector.
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