5/5
TrustpilotCustomer focused
Never fail to respond, friendly, open, honest and helpful!
Trusted Agent profile · Durham
Reeds Rains Durham City reviews
★★★★★
2,232 reviews across 2 platforms
83 New Elvet, Durham City, DH1 3AQ, DH1 3AQ
Part of Your Move & Reeds Rains Rogers Stewart, see every office.
Reeds Rains's office in Durham, at 83 New Elvet, is rated 3.8 out of 5 across 2,232 reviews on two platforms, including 274 Google reviews rated 4.6. See how it compares with other estate agents in Durham.
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Tell us what you need and we'll put you in touch. Reeds Rains Durham City hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
Reviews
Every review we hold for the Durham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotResponsive and excellent communication
Responsive and excellent communication. Very professional in all aspects and a friendly team.
1/5
TrustpilotUnethical practice of allowing …
Unethical practice of allowing Gazumping on a property after an offer was accepted and Survey/Conveyancing costs incurred. Appalling experience.
5/5
GoogleClaire Crossby from the Durham branch was ever so helpful and took the stress out of the conveyancing process
5/5
TrustpilotSmooth letting experience
Smooth letting experience - we would use again. Many thanks
5/5
GoogleGreat set of Poeple who go the extra mile and add a personal touch well done and thanks
5/5
TrustpilotNice friendly staff and having used…
Nice friendly staff and having used there services for many years, we now have a good relationship
4/5
TrustpilotSteve
Steve - great guy and great at his job - really helpful with info!
5/5
TrustpilotExcellent mortgage rate
Sorted an excellent rate for my mortgage and gave great advice. Good selection of mortgage lenders.
5/5
TrustpilotExcellent Service.
5/5
TrustpilotGood communication
Agent replied · 23 October 2025
Thank you for your positive feedback. Thank you, Reeds Rains.
5/5
TrustpilotGreat service
Spot on great communication Would highly recommend
5/5
TrustpilotWell services
Rating only, no written review.
Agent replied · 17 October 2025
Thank you for your positive review. Regards, Reeds Rains
1/5
TrustpilotDon't let them manage your property let
Don't seem to care what tenants they put in rented properties
5/5
TrustpilotArranged our mortgages for a few years…
Arranged our mortgages for a few years now could not fault at all,excellent work
5/5
TrustpilotComplete package
Agent replied · 23 September 2025
We are so glad you enjoyed your experience! Our team appreciates your kind words regarding their professionalism and friendliness. Thank you for your review! Regards, Reeds Rains
5/5
TrustpilotMatthew has always looked after my…
Matthew has always looked after my mortgages and is never use anyone else!
5/5
TrustpilotAll the services are good and…
All the services are good and satisfactory.. in manchester branch
5/5
TrustpilotRachel couldn't have been more helpful
Rachel couldn't have been more helpful, everything was straighforward and surprisingly speedy.
5/5
TrustpilotSuperb Performance
⸻
1/5
TrustpilotShocking!
Shocking!If you are a landlord - avoid
5/5
Googleexcellent fast friendly and efficient service from claire crosby many thanks leslie carpenter
5/5
TrustpilotLove the people that work here
Love the people that work here - really knowledgeable & helpful
1/5
TrustpilotHorrendous!!
Horrendous!!! Do not rent a property from them!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Reeds Rains Durham City hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
