5/5
GoogleExcellent, friendly and efficient service. All the agents at the Durham branch were happy to answer queries and were very good at keeping me updated.
Trusted Agent profile · Durham
Pattinson Durham reviews
★★★★★
1,250 reviews across 2 platforms
105 Gilesgate, Durham, DH1 1RG, DH1 1RG
Pattinson's office in Durham, at 105 Gilesgate, is rated 4.4 out of 5 across 1,250 reviews on two platforms, including 173 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
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Reviews
Every review we hold for the Durham office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic service from start to finish, Always kept up to date. Never felt pressured or rushed (Auction Purchase) as first time buyers we asked alot of questions and the Staff were always happy to help. THIS PARTICULAR ESTATE AGENT IS THE ONE YOU WANT TO USE 5 STAR SERVICE, Start to FinishPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotWould like to say thank you to all the staff.
Would like to say thank you to all the staff at Pattinson Heaton branch for all there help with the sale of our house in Newcastle. Very friendly staff and nothing was to much trouble for them. Always kept us informed throughout the sale. Would highly recommend anyone to use them. First class service.
5/5
TrustpilotI had a very great experience I have…
I had a very great experience I have delt with Mr Stephen.Very polite person and very helpful . He help me out all the way in the process of buying my new home thanks to the team at Pattinson estate !
4/5
Trustpilotask for Lucy
Out of all the agents I dealt with in Pattinson’s, Lucy Mouter was brilliant. She was consistent, contactable and efficient
4/5
TrustpilotExcellent service from the Blyth team
Excellent service from the team at the Blyth branch. I dealt with Linda and Louise and the customer service was great
5/5
TrustpilotNew home owner
Buying a house from this estate agent was great. The staff have been amazing throughout every stage, giving us weekly updates on progression and keeping us informed every step of the way.Would definitely use them in the future if we were to sell our house, highly recommended.
5/5
TrustpilotWhat an absolute joy to work with…
What an absolute joy to work with jason and the team from start to Finnish They made a difficult time so easy stress free and understanding Thankyou thankyou thankyou
1/5
TrustpilotDO NOT TRUST THIS COMPANY THEY WILL…
DO NOT TRUST THIS COMPANY THEY WILL STEAL YOUR DEPOSIT!!!
Agent replied · 28 October 2024
Hi Hayley. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further
5/5
GoogleGreat experience, speedy transaction, genuine people, kind, excellent customer service, they will be by you all through the way, with your interest at the bottom if their hearts, I love them Regards Diana Nweke
5/5
TrustpilotPattinsons worked wonders!
Pattinsons have dealt with the sale of our property and the whole experience was faultless. Every aspect was slick right up until completion. We had the house on the market within a matter of days, and offers came in almost immediately. From that stage onwards Carol worked so hard to chase solicitors and keep us informed at every step of the way. Thoroughly recommend them!
4/5
TrustpilotBeth at Pattisons did a great job at…
Beth at Pattisons did a great job at selling our rental flat, she was always available, kept us up to date with progress of the sale and lovely to deal with. The only reason it's not 5 stars as the property took a little longer to sell than I would have liked, but that was no fault of the estate agent. Overall very happy. Thank you :)
4/5
TrustpilotGood efficient estate agents who…
Good efficient estate agents who quickly found a new tenant for my rental property. Thanks to Susan and Helen
1/5
TrustpilotSpams you
Sends you lots of emails and SMSs you never signed up for and no one click unsubscribe at bottom of messages - very frustrating
Agent replied · 28 October 2024
Hi Joe, We are sorry you have not had the service we would expect from us. Can we ask you to provide more information, like the property address in question and the email address you registered with us. can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotLove our new property
Just moved in to a lovely rented property with Pattinson's and my partner and I are really happy with the house. The team at Pattinson's are really friendly and professional too and have been a great help getting everything done.
5/5
GoogleSuch a vibrant and gracious team! Thank you Lisa for answering all my questions patiently and giving me advice and help.
5/5
TrustpilotBlyth Team Are Best In The County.!
It's the second time I've dealt with the Blyth office, Louise, Linda and Terri all did a fab job. Very professional at every stage, they ensured that the property was sold at the best price for the seller and the vendor - it really was a win-win situation for all. A total pleasure to deal with and I'd have no problems at all in recommending them to others.
5/5
TrustpilotThe girls showing viewers round were…
The girls showing viewers round were superb and very knowledgeable they certainly helped with the sale as did James. All in all a very professional company
1/5
TrustpilotVery bad getting back to you about…
Very bad getting back to you about enquiries. Was sent a link to give feedback but when I tried to do this it stated that feedback had already been completed. Mystery!
Agent replied · 28 October 2024
Hi Deborah, I'm sorry that you have found our services to be unsatisfactory. Could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
5/5
GoogleTeam Durham Would highly recommend, they sold our parents house, communication was not a bother could ring at any time about anything ,they were in contact until the sale was completed.
5/5
GoogleThe staff are fabulous! Always available, professional, efficient and patient. I am a property investor and they are the best estate agents I have ever worked with 👏 Thank you …
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Tell us what you need and we'll put you in touch. Pattinson Durham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
