Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot rate the service received by this estate agent highly enough. I am a prospective purchaser and I have spoken to Anna Haney, Sales Negotiator many times over the past week or so. Not only is she so pleasant, extremely patient and easy to communicate with, she has repeatedly gone out of her way to assist me; certainly over and above any service I have received anywhere else. She is a credit to George F. White and I can't thank her enough. I should also mention Melissa, (Manager/Valuations) who has also been extremely helpful and took a great deal of time out of her busy schedule to talk me through some matters which were concerning me about my purchase. A****** service, thank you x
Julie · 7 July 2022
Agent replied · 7 July 2023
Thank you for the lovely review Julie, we'll be sure to pass your feedback on to both Anna and Melissa.
★★★★★ 5/5
GoogleWe have recently completed on a large property with land and the whole experience was made much easier with the fantastic staff .
From start to finish we were kept up to date and advised along the way .
We wouldn’t hesitate to recommend George F White .
Victoria at Barnard Castle branch and Ashley at Durham really have been pro active at getting the sale completed.
Thankyou
Jill · 8 May 2023
Agent replied · 7 July 2023
Firstly, delighted to hear you have completed and hope you will be happy in your new home! Secondly, thank you so much for taking the time to submit your kind words, we'll be sure to pass them on to Victoria and Ashley.
★★★★★ 1/5
GoogleI’m very not happy
They gave it to someone else😡 …
Jon · 17 October 2025
Agent replied · 15 January 2026
Hi Jon, we're sorry to hear you were unhappy with the service provided, and we appreciate the feedback. Please do give the team a call should you need any further explanation on the land in question. They'd be more than happy to talk with you. Many thanks.
★★★★★ 5/5
GoogleGood service provided. I appreciated the liaison between myself and the seller and the good level of communication at all stages of the process.
Jane · 14 April 2025
Agent replied · 25 October 2024
Hi Jane, thanks very much for the feedback - glad we could help.
★★★★★ 5/5
GoogleExcellent service, would highly recommend
Mel · 17 October 2025
Agent replied · 15 January 2026
Hi Mel, thank you for leaving us this review, we're so pleased you were happy with the service provided. Wishing you all the best.
★★★★★ 5/5
GoogleGreat service provided. Made selling my property simple and easy. Highly recommend George F White for anyone wanting to sell their property.
Jonathan · 14 April 2025
Agent replied · 25 October 2024
Hi Jonathan, glad to hear we could help and that the sale of your property has successfully completed - thanks very much for your feedback.
★★★★★ 5/5
GoogleI had 3 agents come out and value my property, Ashleys knowledge of the market and advice lead me to list with George f whites. Within a matter of weeks we’d gone from a valuation to being under offer, her communication has been outstanding …
Leanda-Jade · 14 April 2024
Agent replied · 29 October 2023
What can we say but thank you for bringing our team onboard to help you with the sale of your home and thank you for your fantastic review (we're blushing!)
★★★★★ 5/5
GoogleGeorge F White's staff have been lovely to deal with from the very first meeting. They are super friendly, clear at communicating, keep you up to date, check in with you regularly and really fast to move on each stage. Excellent and fully recommend.
K · 14 April 2024
Agent replied · 23 November 2024
Thanks Katie, glad we were able to help and really appreciate you taking the time to give your feedback.
★★★★★ 5/5
GoogleHave used GFW at Barnard Castle several times and cannot fault the team. From initial valuation to sales progression, everything was made so easy. Excellent service!
Judith · 13 January 2025
Agent replied · 29 December 2024
Hi Judith, what a lovely review to read. We're so pleased you were happy with the service you received. All the best for the festive season.
★★★★★ 5/5
GoogleVery impressed with all aspects of the estate agency service for the recent sale of our house. Great attention to detail ('Let's take the photos tomorrow, when it should be sunny'), negotiation of a higher offer, regular communication with our buyers to keep them on board when the chain stalled, and even helped us with the next purchase when the selling agent didn't. Highly recommended.
Kate · 7 July 2022
Agent replied · 7 July 2023
Thank you for your kind words Kate which we will be sure to pass on to the team, hope you are enjoying your new home!
★★★★★ 1/5
GoogleUseless
Unable to send correct invoice amount
Would not recommend any dealing with this agent at all
Jessica · 14 April 2025
Agent replied · 25 October 2024
Noted that this is an ongoing matter and therefore we'll refrain from any formal response.
★★★★★ 5/5
GoogleGeorge F White's staff have been lovely to deal with from the very first meeting. They are super friendly, clear at communicating, keep you up to date, check in with you regularly and really fast to move on each stage. Excellent and fully recommend.
Katie · 27 July 2023
Agent replied · 1 August 2023
Thanks Katie, glad we were able to help and really appreciate you taking the time to give your feedback.
★★★★★ 5/5
GoogleSuper service. Grateful for all you’ve done
Alison · 14 April 2025
Agent replied · 25 October 2024
Hi Alison, thank you for leaving us this feedback. It's always nice to hear from a happy client.
★★★★★ 5/5
GoogleSpoken with Ashley Barnes on a number of occasions and I am very happy and grateful with all the support I have received- very professional, communicative and lovely.
Danielle · 14 April 2024
Agent replied · 29 October 2023
Thank you Danielle, glad we were able to help and thanks for taking the time to provide your feedback - much appreciated.
★★★★★ 5/5
GoogleWe received a very professional service from George F Whites, from the initial valuation, quality of photographs and the interaction with the staff. We would certainly recommend them.
Lynne · 14 April 2024
Agent replied · 25 October 2024
Thanks you Lynne for your kind words, much appreciated.
★★★★★ 5/5
GoogleQuite efficient. Well pleased.
Shirley · 14 April 2025
Agent replied · 25 October 2024
Hi Shirley, thanks for leaving us your feedback. We're happy to hear you were pleased with the service provided.
★★★★★ 5/5
GoogleCouldn't fault, great communication.
Billy · 14 April 2025
Agent replied · 29 December 2024
Hi Billy, we're so pleased to hear that. All the best as we head towards Christmas.
★★★★★ 5/5
GoogleFantastic service from Melissa and Anna in the Durham office. Recently called to arrange a property viewing, and whilst the property wasn’t for me, I couldn’t their professionalism and knowledge of the local area. If I was thinking of selling they will definitely be my first choice of agent.
Joanne · 7 July 2022
Agent replied · 7 July 2023
Thank you Joanne, great start to the week to see a five star review! Hope you find a property soon.
★★★★★ 5/5
GoogleVery considerate and helpful. I look forward to moving house soon.
Andrew · 14 April 2024
Agent replied · 25 October 2024
Hi Andrew, hope the move goes to plan and glad to found our team helpful - of course if you need anything just give us a call.
★★★★★ 1/5
GoogleCan't get through called a few times.
Lizzie · 14 April 2024
Agent replied · 14 April 2026
Sorry to hear that Liz - you should be able to reach someone on 0333 920 2220 otherwise drop an email to info@georgefwhite.co.uk with your query and someone will get back to you.
★★★★★ 5/5
GoogleVery friendly and efficient service. Great communication making the property purchase process feel well in control.
Alyson · 8 May 2023
Agent replied · 7 July 2023
Great, glad to hear that our team provided all the assistance you needed, many thanks for taking the time to submit your review.
★★★★★ 1/5
GoogleCan't get through called a few times.
Liz · 16 June 2023
Agent replied · 7 July 2023
Sorry to hear that Liz - you should be able to reach someone on 0333 920 2220 otherwise drop an email to info@georgefwhite.co.uk with your query and someone will get back to you.
★★★★★ 5/5
GoogleRating only, no written review.
Hannah · 14 March 2026
Agent replied · 14 April 2026
Thanks Hannah - we really appreciate the review!
★★★★★ 5/5
GoogleRating only, no written review.
Ashley · 21 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
