Trusted Agent profile · Durham City

Dowen Durham City reviews

★★★★★ Excellent

418 reviews across 2 platforms

3B, Old Elvet, Durham City, DH1 3HL

Dowen's office in Durham City, at 3B, is rated 4.7 out of 5 across 418 reviews on two platforms, including 365 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

365

Reviews on Google

This office

Trustpilot logo

53

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dowen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Durham City office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Danielle · 21 November 2024

Agent replied · 23 November 2024

Dear Danielle, Thank you so much for the 5-star rating! We're thrilled to know you had a great experience. Your support means the world to us, and we look forward to serving you again soon! Warmest Regards John Nicholson Managing Director Dowens

3/5

Google

Rating only, no written review.

James · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to award Dowen Durham 3 stars. Please could you provide me some feedback what we could of done better to obtain 5 stars. Warmest Regards - John Nicholson - Managing Director.

4/5

Google

Rating only, no written review.

Jobin · 14 June 2023

Agent replied · 13 June 2024

Dear Jobin Thank you so much for the 5-star rating! We truly appreciate your feedback and are glad to have provided a positive experience for you. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help! Best regards John Nicholson Managing Director

5/5

Google

Rating only, no written review.

Chris · 14 June 2023

Agent replied · 13 June 2024

Thank you, Chris for your recommendation and 5 stars. We wish you a Merry Christmas and fabulous new year. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Harrison · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to award Dowen Durham 5 Stars. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Begari · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to recommend and award Dowen Durham with 5 stars. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Susan · 14 June 2022

Agent replied · 13 June 2024

Susan, thank you for awarding us 5 stars. Warmest Regards - John Nicholson - Managing Director

5/5

Google

Rating only, no written review.

Ali · 14 June 2022

Agent replied · 13 June 2024

Ali, thank you for awarding Dowen Durham 5 stars. We appreciate you taking time and thank you for your business. All the best. John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Khaled · 14 June 2022

Agent replied · 13 June 2024

Khaled, thank you for awarding Dowen Durham 5 Stars. Warmest Regards - John Nicholson.

5/5

Google

Rating only, no written review.

Ryan · 14 June 2022

Agent replied · 13 June 2024

Ryan, thank you for taking the time to award Dowen Durham 5 stars! Rating us 5 out of 5 helps support my business. Thank you for supporting your local agent. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Patrick · 14 June 2022

Agent replied · 13 June 2024

Patrick, thank you for taking the time to award Dowen Durham City 5 Stars - We thank you for the business and wish you the very best for the remainder of 2021. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Louise · 14 June 2022

Agent replied · 13 June 2024

Louise, thank you for taking the time award us 5 Stars and support your local business. I wish you the very best moving forward. Thank you again. John Nicholson. Managing Director.

3/5

Google

Rating only, no written review.

Frank · 14 June 2022

Agent replied · 13 June 2024

Frank, thank you for taking the time to award us 3 stars, if possible would you be able to provide me some feedback on why you opted not to give us 4 or 5 stars. We appreciate feedback to help us improve moving forward. John Nicholson - Managing Director john.nicholson@dowen.co.uk

5/5

Google

Rating only, no written review.

A · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time review and award Dowen Durham 5 stars. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Peter · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to post your 5 STAR REVIEW. John Nicholson - Managing Director

5/5

Google

Rating only, no written review.

Christine · 14 June 2022

Agent replied · 13 June 2024

Wow 5 stars, thank you so much for the recommendation. Myself and the Dowen Durham Branch thank you for the business. Warmest Regards - John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Jodi · 14 June 2022

5/5

Google

Rating only, no written review.

Jordan · 14 June 2022

Agent replied · 13 June 2024

Jordon, thank you for awarding Dowen Durham 5 stars. Thank you for your business. Warmest Regards - John Nicholson - Managing Director

5/5

Google

Rating only, no written review.

Brendan · 14 June 2022

Agent replied · 13 June 2024

Brendan, thank you for taking the time to award us 5 stars. I appreciate your review and business. Warmest Regards - John Nicholson - Managing Director.

4/5

Google

Rating only, no written review.

Kath · 14 June 2021

Agent replied · 13 June 2024

Thank you for supporting your local business by providing this review. Warmest Regards - John Nicholson - Managing Director.

4/5

Google

Rating only, no written review.

Wayne · 14 June 2021

4/5

Google

Rating only, no written review.

Rebecca · 14 June 2021

5/5

Google

Rating only, no written review.

Rafal · 14 June 2021

Agent replied · 13 June 2024

Rafal, thank you for taking the time to award us 5 stars and in turn support your local estate agent. Best wishes, John Nicholson - Managing Director.

5/5

Google

Rating only, no written review.

Annette · 14 June 2021

Agent replied · 13 June 2024

Thank you for providing this 5 star review and supporting. Warmest Regards - John Nicholson - Managing Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dowen's Google reviews

Questions about Dowen Durham City

Has Dowen won any awards?

Yes. In The Trusted Agent 2026 awards: Dowen, Durham City won Gold.

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