Trusted Agent profile · Dunmow
★★★★★
1,066 reviews across 2 platforms
Barclay House, 1-3 High Street, Dunmow, CM6 1UU
Part of Intercounty, see every office.
Intercounty's office in Dunmow, at Barclay House, is rated 4.7 out of 5 across 1,066 reviews on two platforms, including 378 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunmow.
Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service!
Have been over the moon with the help, support and guidance that I received from start to finish with Intercounty. In particular from Matt; who went above and beyond in making our first home purchase as smooth and as stress free as possible!
Thank you Alice for your review, it is lovely to hear your were over the moon with the service from Matt and the team.
5/5
TrustpilotIntercounty are always friendly
Intercounty are always friendly, helpful and communicate promptly. If there is ever an issue with the property we rent, Intercounty contact the contractor and the work is carried out promptly. We are completely satisfied with the service we receive and happily recommend them.
Thank you Miss Pattenden for taking the time post your review, we really appreciate customer feedback as it helps us improve our service.
5/5
TrustpilotHarry Stylianou - thank you
Harry's been dealing with me since I rented this new flat and I can only say he's very friendly, easy to talk to and professional. I love his prompt attitude to help anytime I need him to. Thank you again.
Thank you for your review - It's lovely to hear about Harry's professional & friendly attitude towards finding you a home.
5/5
TrustpilotThe team have been very helpful and…
The team have been very helpful and professional at all times, they made my life easier at a stressful time. Thanks to you all. Thanks Jenny!
5/5
TrustpilotI'm giving 5 stars purely for the …
I'm giving 5 stars purely for the excellent service and communication that I have received from Kathryn Keats throughout my tenancy. She has always been on hand when I've needed help and/or to communicate with my landlord through her.She has been fantastic
Thank you Jenni for taking the time to write a review, it is lovely to hear Kathryn provided excellent service and communication.
4/5
TrustpilotJenny Mallorie - Intercounty
Jenny at Intercounty was always polite, always helpful, did what she said she was going to, and despite a very frustrating house purchase was not only professional but human too.Well done Jenny, I would definitely recommend you. Sally
Thank you for your review Sally and your lovely feedback about Jenny.
5/5
TrustpilotI have dealt with Intercounty for the…
I have dealt with Intercounty for the past 10 years both in a buying, selling & renting capacity.I wouldnt hesitate in recommending them - they always go beyond the call of duty.A special mention for Jack Doug & Caroline
Thank you for your review Sue. Its lovely to hear how you have dealt with us for 10 years and been a loyal client to Intercounty. We would like to take this opportunity to thank you for your business.
5/5
TrustpilotRental properties
Intercounty Royston have been looking after several rental properties on my behalf for about over 5 years. I have always been very pleased with the personal service I have received and wouldn’t hesitate in recommending their services to other landlords.
Thank you Mr Davies for your review and recommending Intercounty. It is lovely to hear you have used our lettings service for the past 5 years.
5/5
TrustpilotFirst time buyer - really helpful estate agents.
First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!
It is great to hear the team at Intercounty Bishop's Stortford were supportive and helpful, thank you Amanda for the 5 star review.
5/5
GoogleVery good service and efficient responses. Professional and thorough. Dealt with the Lettings manager, Eugenio, and also Abigail and found them knowledgeable, helpful and very efficient. Would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism
Thanks for your recommendation Mark, we're glad we were able to help with your home move.
1/5
TrustpilotRude
This is the first time I have ever left a review but the service has been so bad that other people need to be aware, so I am backing up what my partner said. A certain member of staff is really dismissive and bad mannered - do not ask this company to handle your lettings
5/5
GoogleWe have found Ed Lipski very helpful in throughout our current flat rental. He responds promptly to queries and communicates with our tenant where necessary. We have no complaints.
1/5
GoogleNo one ever answers or deals with requests
Hi Elyse, I am very sorry if this has been the case. I would love to get this resolved for you as soon as possible. Would you mind contacting myself, Matt Farrington on direct dial 01279 214470. I look forward to hearing from you.
5/5
GoogleI asked them for a valuation and Found them to be most helpful and knowledgeable.
Thank you for the 5* review William. Hope we can be of assistance in the future.
5/5
GoogleI have had a friendly conversation with Clare. She was helpful and excellent with building rapport. Her advice for a first time renter was very knowledgeable and insightful, an eye opener for me especially arranging an appointment to view. So far, a very positive experience. Thank you!
5/5
TrustpilotBrandon and Daniel was absolutely…
Brandon and Daniel was absolutely brilliant. We are first time buyers, they made everything so easy. Thank you so much Intercounty, excellent service !!!
1/5
TrustpilotAwful communication skills and poor…
Awful communication skills and poor customer service They charge for everything even renewing the same contract every 6 monthsAll in all very disappointed with the service from Intercounty and will not be renting from them in the future!
Thank you for your feedback, we are fortunate to receive very positive feedback in the main so are not dismissive of anything negative. I have taken a look at our notes and can certainly see regular communication between the landlord, our property management team and yourselves however I am very happy to look at this further if you wish to contact me, jamessutton@intercounty.co.uk. Wherever possible a 12 month renewal is offered which would incur less charges and I understand this was the case. All charges are set out in writing prior to entering any agreement to ensure there is a clear expectation.
5/5
TrustpilotThe sales team at Intercounty are…
The sales team at Intercounty are professional, reliable, friendly, helpful and always go above and beyond to do a good job. Can't recommend them more highly. Thank you very much for a speedy purchase, with excellent communication throughout.
Thank you Carla for your review and recommending Intercounty. It is lovely to hear the team were professional, reliable, friendly and helpful.
5/5
GoogleAbigail at intercounty made our move the easiest move I’ve ever done. A very professional, friendly service was given by Abi and indeed the rest of the team. Thank youPositiveResponsiveness, Professionalism
Many thanks for the lovely feedback Debbie, we're glad we were able to help with your home move.
5/5
TrustpilotA very patient professional team
A very patient professional team. Claire Kirk sold my house & dealt with my purchase. I had 100% faith in her. She didn’t let me & my family down! ⭐️ ⭐️ ⭐️⭐️⭐️👍🏻
Thank you for your review about Clare. We are very pleased to hear that Clare and the team delivered such great service, we will be sure to share your review with them.
5/5
TrustpilotVery professional Company
Very professional Company with extremely helpful staff who keep you fully informed throughout your selling or renting process. Each step has been thoroughly explained to us and this has made our experience of moving stress free and easier than expected.
Thank you Jane for your feedback, it is great to hear your move was stress free and our staff were helpful.
5/5
Trustpilotthank you!
Doug communicated with me in a efficient yet friendly manner throughout what sometimes can be a stressful process, giving the reassurance needed that we would push the process forward at all times. Great customer service thank you!
Thank you Sarah for your review. Its great to hear Doug was there to help guide you through what is a stressful process. Doug is committed to providing first class customer service.
5/5
TrustpilotAndy at Intercounty South Woodham…
Andy at Intercounty South Woodham Ferrer's office ensured our sale went smoothly. Always available to keep us updated or solve any questions or hiccups along the way. Stress free move. Would, and do recommend. Thank you
Thank you for your review Beverley. Its great to hear Andy was there to help provide a smooth sale.
5/5
TrustpilotIntercounty have been outstanding
Intercounty have been outstanding. Very helpful and most importantly very quick to get my house on the market and viewings arranged in very quick time.House had offers within a week.Would happily use them again and would highly recommend them
Thank you Neill for recommending Intercounty, it is lovely to hear you found our service outstanding and very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunmow.
