Intercounty Lettings reviews in Dunmow

★★★★★ 5/5

Trustpilot

Don't think I can fault the experience I've had so far...

Don't think I can fault the experience I've had so far with Intercounty. Matthew's been great all the way through - communicative and really patient and informative with all my first time buyers' questions that I've fired at him. Brendan who I met when I was viewing was great too - really friendly and gave me loads of information on the flat he was presenting (and also taught me a very valuable lesson when viewing other people's properties..always wear shoes which you can take off easily!) But as a team, any communication I've had with them has always felt really easy and natural, and genuinely felt like it's been a personal approach which I wasn't expecting, but has been very much appreciated. Would absolutely recommend them.

Lisa · 13 June 2017

★★★★★ 5/5

Trustpilot

Brilliant!

I have dealt with money money estate agents on the past and it's such a relief to not be dealing with the same money grabbing robots in used to. Intercounty have very reasonable fees and cares more about us getting the home we was after rather than how much money they can get from us. Harry did everything we asked, always got back to us promptly and made the whole process very smooth. Everyone at the Dunmow office was very helpful and nice to talk to and I was able to be honest and open with them about my bad credit to which they helped all the way.I recommend Intercounty 100%

Nicola · 12 June 2017

★★★★★ 4/5

Trustpilot

Proactive and polite customer service…

Proactive and polite customer service from James and Olivia who did a great job for us with buying and selling and Doug who drove through/progressed up to completion. Only let down by our use of intercounty’s own recommended firm of solicitors who were painfully inefficient.

Natalie · 15 August 2019

★★★★★ 5/5

Trustpilot

I found Helen and her team honest and…

I found Helen and her team honest and helpful throughout the process of renting my house.They found a good tenant pretty quickly and provided a great service for a great fee.

Jamie · 23 April 2018

★★★★★ 5/5

Google

Very helpful from the get go , polite , easy to communicate with I will definitely use them again. cheers Karl topman

Beau · 15 June 2023

★★★★★ 5/5

Google

We bought our house via Intercounty Dunmow and would like to thank the team in the amazing work they did. I would like to especially mention Poppy Lawrence for always being a great help when needed and to Katie Beard for keeping us updated with what’s happening with the chain. I would highly recommend.

Evi · 15 June 2023

★★★★★ 5/5

Google

Excellent service by the team from sale through to exchange. In the last exhausting stages Katie put in so much effort to obtain information concerning the chain that she deserves a medal.PositiveResponsiveness

Maggie · 15 June 2022

★★★★★ 5/5

Trustpilot

The one to use

I could not have been more pleased with service the team provided. Always helpful and responsive, they helped us through our sale keeping us informed every step of the way. Compared to other estate events I have recently encountered, this team stands head and shoulders above them.

Keith · 18 September 2017

★★★★★ 4/5

Trustpilot

Generally very happy with the first two…

Generally very happy with the first two years of service. My only criticism is that I feel I have to double check if a few things are being handled, which, to their credit, the normally are, but I’d prefer not to feel the need to check.

Terry · 3 April 2018

★★★★★ 5/5

Trustpilot

Excellent service from Intercounty

Very happy that I chose Intercounty to handle the sale of my house. Sales progressor Doug worked tirelessly to achieve a sale at the asking price, putting in a great deal of effort to overcome difficulties on the buyers’ side. Doug and Intercounty provided a far better level of service than I have experienced from other agencies in the past. If I find myself buying or selling locally in future, Intercounty will be my first port of call.

Alex · 16 February 2018

★★★★★ 2/5

Google

Dunmow office worst estate agent i have ever dealt with. Checked out 9 days ago havnt heard a peep. Still have my £3k deposit! I have called the office 5 times spoken to various staff who all said they would get back and still nothing!! Going to report to ARLA if it doesnt get sorted tomorrow by 5pm. On top of that i left my pool table at the property which the landlord agreed to buy off me. Have i seen a penny? Of course not. Is it that hard to get back to me instead of saying on the phone you will "look in it" and then not calling me back. Useless.

Dave · 17 June 2013

★★★★★ 5/5

Trustpilot

estate agent review

Our estate agent Jack worked really hard to help us with our move. It was a tricky situation and he went over and above, was in constant contact and saw it through until the end. Thanks for all of your hard work and help.

Kim · 23 April 2019

★★★★★ 5/5

Google

All Ways Been a excellent service

Michael · 15 May 2024

★★★★★ 3/5

Trustpilot

Did a good sales pitch to become …

Did a good sales pitch to become managing agents of our property but disappointed with being kept in touch through getting tenants for our property. Advice/support throughout an already stressful time was not great. Turned it round towards the end but wouldn't recommend them to friends.

Mr · 21 June 2017

★★★★★ 5/5

Trustpilot

Impressive customer service

We were very impressed with the experience of finding our new property with Intercounty. Their agent listened to our preferences, and found us the right property for our needs. Excellent customer service made it a pleasure to use Intercounty to find the right home for us.

JILLDOT · 30 May 2017

★★★★★ 5/5

Trustpilot

I am so pleased we chose intercounty to…sell our house.

I am so pleased we chose intercounty to sell our house.sarah and Charlotte helped us a lot most of the time it was Sarah she would always phone us with a update.Buying and selling is a very stressful time.But Sarah always took the time to talk to me and calm me down.Very nice and good at her job.So thank you very much Sarah. And the rest of the team.Looking forward to moving in to our new house.xx

Tina · 20 March 2018

★★★★★ 5/5

Google

Jake and the sales team have been very communicative and helpful. The house sold for the advertised price within weeks.

Esther · 15 June 2023

★★★★★ 5/5

Google

I have to say intercounty Dunmow have been excellent nothing has been to much trouble for Katie and Jake always keeping me informed at all times i would highly recommend

Kay · 15 June 2022

★★★★★ 4/5

Trustpilot

I like the fact that I have one main…

I like the fact that I have one main point of contact Eugenio Lecci who I can rely on to keep me informed at all times which is very important to me as I live a long way away from the property rented out.

Linda · 16 October 2018

★★★★★ 1/5

Google

Our main point of contact was Lauren. Constantly had to chase her up to carry out the most basic of requests. Literally acted like she couldn’t care less. Not very informative didn’t really seem like she had any clue on what she was doing. As a whole every person we have dealt with within this branch and the property management company have been incompetent and lazy. Really painful experience with them overall.

Hannah · 15 June 2020

★★★★★ 1/5

Trustpilot

Avoid

Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems.

Abc · 31 May 2023

★★★★★ 5/5

Trustpilot

Amazing

Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!

Elizabeth · 25 March 2021

★★★★★ 5/5

Trustpilot

Highly recommend!

First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.

Lucy · 29 July 2021

★★★★★ 5/5

Trustpilot

Thankyou to Doug and Lisa

Just like to say a big thankyou to Doug whybrow and Lisa carpenter of your bishops stortford branch for making this experience of selling my parents house bearable. It was an emotional rollercoaster, but we got there in the end many thanks x

Kaz · 15 November 2018