1/5
Worst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties

Trusted Agent profile · Dunfermline
★★★★★
943 reviews across 3 platforms
32 Chalmers Street, Dunfermline, KY12 8DF, KY12 8DF
Part of Martin & Co, see every office.
Martin & Co's office in Dunfermline, at 32 Chalmers Street, is rated 2.2 out of 5 across 943 reviews on three platforms, including 91 Google reviews rated 4.5.
Every review we hold for the Dunfermline office, from every platform, shown as written. First names only.
1/5
Worst letting agency ever!
Worst letting agency ever!! Just money minded people and don't understand the value of commitment and trust!! Will not recommend anyone to look out for their properties
1/5
Arrived at the flat to be shown around
Arrived at the flat to be shown around, no one turned up to show me round despite making a 45 minute journey to get there, won’t be proceeding with them.
3/5
Communication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
Not trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
5/5
Excellent service and very professional. Really nice staff who could not do more to help. They have sold and help me rent several properties in Dunfermline and I will definitely use them again.
1/5
No communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
1/5
Outrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
This was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
This letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
5/5
The team at Martin and Co Dunfermline are fantastic. The communication help and advice with selling my property was second to none, with the whole process being very efficient and easy.
1/5
Not sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
1/5
ZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
Well I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
Most rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
Stay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
Terrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
1/5
Very bad customer service
Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!
1/5
Do not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
1/5
The most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
5/5
Sadika helped us get into our first…
Sadika helped us get into our first property. Took away the stress and made the transition easy. Thank you.
1/5
Racist stuff ,
I can not believe what happened to me , I need to be white to get served ;;;;;Thanks for all
1/5
AVOID AT ALL COST
AVOID AT ALL COST Extremely rude people with a diabolical amount of hidden charge and never act in the best of your interest
1/5
poor customer service
Never reply after I sent my job details, they are picky on customers
1/5
Worst agent ever
Worst agent everVery unprofessional Not straight with you Would never want to sell my house with this agent
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