Trusted Agent profile · Dunfermline

Martin & Co Dunfermline reviews

2.2

★★★★★

943 reviews across 3 platforms

32 Chalmers Street, Dunfermline, KY12 8DF, KY12 8DF

Part of Martin & Co, see every office.

Martin & Co's office in Dunfermline, at 32 Chalmers Street, is rated 2.2 out of 5 across 943 reviews on three platforms, including 91 Google reviews rated 4.5.

Google logo

4.5 / 5

91

Reviews on Google

This office

Yell logo

2.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

848

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dunfermline office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service and would highly…

Excellent Service and would highly recommend. Emma and Martin really helpful from start to finish.

Keeping · 28 September 2023

1/5

Trustpilot

Avoid if your looking to rent.

I just won't ever use this branch of estate agents again.

Laura-Jayne · 17 November 2018

Agent replied · 25 October 2024

Hi Laura-Jayne, We are sorry to hear that you had a bad experience with a Martin & Co office and we would like to hear more of your feedback. Please could you let us know which office you used so that we can investigate further?

5/5

Google

As a landlord, I have been using Martin & Co since 2013. I have always found that they provide a professional, reliable and friendly service. They are always happy to deal with any ad hoc queries, and their re-let timescales are pretty quick.

Christina · 13 November 2018

5/5

Trustpilot

Exceyanf efficient service

Exceyanf efficient service. Looked for a quick relocation and everything was done in 3 weeks. Excellent service from Charlotte. Very helpful and responsive

Richard · 4 February 2023

5/5

Trustpilot

Martin and co staff are fabulous

Martin and co are great ..I've been in contact with a lady called Angela who's been fabulous sorting out my tenancy and bond. always efficient too great job from all the staff. would definitely recommend

Jennifer · 29 June 2021

1/5

Trustpilot

Poor

Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time

Amanda · 18 December 2021

5/5

Google

I used Martin & Co for my house sale in July 2018 and they were very helpful and professional throughout. They helped secure a sale above the home report valuation and dealt with everything quickly and efficiently. Very happy with the service.

Laurie · 13 November 2018

5/5

Google

Very easy to follow website

Barrie · 11 October 2020

Agent replied · 11 November 2024

Hi Barrie, Many thanks for leaving feedback. All the best. Martin & Co

5/5

Trustpilot

Exellence service from martim and co

Exellence service from Martin and co. Looked after us from day one from buying renting and sellng.Nothing was too much trouble for them.They did everything they said they would do plus more .Thankyou all from Linda and Doug

Mr · 26 June 2020

1/5

Trustpilot

Most devious

Most devious, unreliable, dishonest company I have ever known!

Joanna · 18 October 2018

Agent replied · 25 October 2024

Hi Joanna, We're very sorry you haven't been happy with the service received from a Martin & Co office. Are you able to update your review to let us know which local office you've been dealing with? This will help us to investigate further.

1/5

Trustpilot

I’ve been a tenant with them for a year…

I’ve been a tenant with them for a year and a half and they have made our life hell. Moving out because of them, AWFUL customer service, do not get a home with them

Charlie · 12 April 2021

1/5

Trustpilot

DO NOT USE THIS AGENT

DO NOT USE THIS AGENT! I left my property in perfect condition and they deducted money for cleaning! I am still going through the dispute resolution service to get my money back. PLEASE BEWARE

Sarah · 7 April 2021

1/5

Trustpilot

TERRIBLE AGENCY

TERRIBLE AGENT ELEANOR ALSO IS VERY RUDE AND UNHELPFUL SHE USUALLY CUT YOUR TALK AND SAY WILL SEND YOU EMAIL EMAIL IS A RECORDED MESSAGE AND HAS NO ANSWERS FOR WHAT YOU ASKED HER ABOUT TERRIBLE TERRIBLE TERRIBLE MONEY SUCKERS

Kingo · 22 February 2019

2/5

Trustpilot

Decent company good staff

Although Martin & co couldn't help me due to me being on a zero hour contract oscar that works for the company tried his hardest to help.He is a credit to the company and deserves some recognition

Ian · 26 May 2020

1/5

Trustpilot

Absolutely disgusted with the way I…

Absolutely disgusted with the way I have been treated by the Southend letting branch. Have basically been called a liar, even though I had photographic evidence of what they were disputing. Would advise to stay away from this agents!!

Jane · 16 May 2019

1/5

Trustpilot

I have had to deal with one of the most…

I have had to deal with one of the most rudest receptionists, Vanessa Archer. She was disrespectful and borderline rude. Made me very unsettled. Shame on her. Go learn some customer service!

Lee · 13 April 2021

1/5

Trustpilot

Worst estate agent ever

Worst estate agent ever. They arranged appointment for me to view a house. I came from a long way in rush hour and no agent presenter was there. They just don'r care about others time and commitments

Yaser · 12 July 2019

1/5

Trustpilot

This is the most disgusting company i…

This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.

Celine · 27 August 2021

1/5

Trustpilot

Awful company

Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!

Bethany · 11 August 2021

5/5

Trustpilot

Very happy customer

A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.

Kelly · 2 November 2022

1/5

Trustpilot

No Customer Service at all!

Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎

Clarissa · 26 October 2020

1/5

Yell

WOE,behold DSS

Bad company,if you are unable to work,due to bad health,in receipt of housing benifit and support allowance,and need to move! Don't even enquire about renting! The moment DSS was mentioned I got fobbed off! Bad attitude,bad manners. Colin

Colincoco · 3 December 2015

1/5

Trustpilot

JUST GIGA BAD

Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark

Justin · 19 January 2020

1/5

Trustpilot

Landlords want records of your savings…

Landlords want records of your savings etc,even when the landlord had the property you viewed set up for his 'friend' to let from the start????

Robert · 10 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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