5/5
GoogleFantastic local Dunfermline company. One of the best Estate Agents in the area and a pleasure to deal with.PositiveQuality, Professionalism
Trusted Agent profile · Dunfermline
Maloco & Associates Dunfermline reviews
★★★★★
184 reviews across 1 platform
6/8 Bonnar Street, Dunfermline, KY12 7JR
Maloco & Associates's office in Dunfermline, at 6/8 Bonnar Street, is rated 4.4 out of 5 across 184 reviews on 1 platform, including 184 Google reviews rated 4.4.
Reviews
Every review we hold for the Dunfermline office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic,Friendly and efficient service from everyone at Maloco and Associates. Highly Recommend!!
3/5
GoogleDecent website, easy to move around, enough information to peak interest
5/5
GoogleWe got help with updating our wills recently. The service was personal, efficient, proactive and very well tailored to our particular needs. We would certainly recommend them.
1/5
GoogleHaving called over 10 days ago, despite leaving my number, no one has returned my call.
1/5
GoogleRequested a viewing not a word back
5/5
GoogleUsed this estate agent to buy and sell my properties and they were fantastic from start to finish, thank you
5/5
GoogleI got my Will written here. The staff were knowledgeable, courteous and professional. I wouldn't hesitate to use them again.
4/5
GoogleRating only, no written review.
5/5
GoogleExcellent customer service and support. Friendly, professional and patient.
5/5
GoogleDealing with micheal for at least 20 odd years , always a pleasure , has never disappointed
5/5
GoogleGreat service when mystery shopped
5/5
GoogleRating only, no written review.
4/5
GoogleSolicitors with helpful and friendly staff.
5/5
GoogleExellent service, would highly recomend
5/5
GoogleGood professional service!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery nice staff.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 28 April 2024
First of all, sorry for the delay in responding and secondly I am so sorry to hear of your dissatisfaction. Having investigated and spoken with those with whom you dealt your case I have to confess to being a little puzzled by your negative review. I have reviewed the case management log and can see that you were kept fully advised of all viewings and all feedback. Our processes and that of the Scottish system were always discussed and explained and your interests were uppermost in our minds. Your review also seems to contradict your previous actions as I note that you chose to pay the recommended, full but discretionary, 1% sales commission under our Pay What You Want product and that you also very kindly arranged a delivery of Tim Horton doughnuts for the estate agency team, which we posted on social media to thank you. I believe that due to simple human error in the conveyancing process you were over charged £60 for the cost of registration dues. I am advised you received an apology and a refund but acknowledge that this did take a day to arrange which I am told you found an irritation and for which I also apologise. If you would like to meet with me in person in my capacity as client relationship manager, I would be happy to do so. Kind regards, Michael J Maloco
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Maloco & Associates Dunfermline
How many reviews does Maloco & Associates Dunfermline have?
Maloco & Associates's Dunfermline office has 184 reviews across 1 platform: 184 on Google.
What is Maloco & Associates Dunfermline's rating?
Maloco & Associates Dunfermline is rated 4.4 out of 5 across all 184 reviews, and 4.4 out of 5 on Google from 184 reviews.
Where is Maloco & Associates's Dunfermline office?
Maloco & Associates Dunfermline, 6/8 Bonnar Street, Dunfermline, KY12 7JR.
