Trusted Agent profile
★★★★★
140 reviews across 2 platforms
977 Upper Newtownards Road, Dundonald BT16 1RL
Andrews & Gregg (Dundonald)'s Dundonald office at 977 Upper Newtownards Road is rated 5.0 out of 5 across 140 reviews on two platforms, including 130 Google reviews rated 5.0. Checked 9 October 2026.
Every review we hold for the Dundonald office, from every platform, shown as written. First names only.
5/5
GoogleAn amazing estate agent, with Emma and Ben going above and beyond to sell my house. The sale was challenging with Emma and Ben keeping me up to date with all new information. So easy to work with and communication super fast, I would recommend Anderson & Gregg as the go to estate agent if you are selling or buying a property.
5/5
GoogleAndrews and Greg are not just an estate agents. They are normal down to earth people, very professional. Emma was amazing and dealt with my house and all the issues that came with it. She fought really hard and pushed her self day and night to be there for me while selling my house. She answered every call personally and replied to every email in a timely manner. I can't thank her and her team enough. I would definitely recommend Andrews and Gregg
5/5
GoogleI was very nervous about selling my home after living there for 30 years but Emma and her team were very understanding and supportive. Prior to that, my husband also trusted Emma to sell a rental property which went very smoothly. The service they provided was second to none and I would thoroughly recommend them.
5/5
GoogleWe've had a pleasure of a house viewing that was listed by Andrews and Gregg Estate Agents and I must say, it was a very pleasant experience. Leanne was welcoming, present, attentive and full of information and suggestions. In person or over the phone, they have been simply a joy to interact with. In this crowded market of estate agents who merely are at open viewings as door-openers, Andrews & Gregg offer an exceptional service. Long may it last!
5/5
GoogleWe had previously purchased our house with Emma & Ben back in 2021 they where brilliant keeping us informed and letting us have more look arounds the house so we where sure it was right for us. So when my dad passed away I contacted Emma in view to sell his house . Emma was amazing knowing how much this house meant to me , she was so compassionate and caring . They really do go above and beyond even letting our little pup out for us .
5/5
GoogleI've moved 3 times and never had such an amazing experience than I had with Andrew and gregg dundonald. Emma and the team are amazing. Moving with 3 kids and going through a really stressful time Emma took all that stress away even working on her days off to keep me informed and find me and my 3 kids our forever home. I couldn't thank them enough. Going above and beyond for me and my family between selling and buying and I would suggest if ur looking a stress free move I recommend them highly, u won't find a better estate agents.
5/5
GoogleWe recently purchased our new family home with Emma and her team in Dundonald. Emma was pleasant and enthusiastic from the very start. Nothing was too much bother for her and she proactively kept me updated as the process continued. Always willing to go the extra mile, Emma was invested in the best outcome for all parties and was unswervingly honest and encouraging throughout. I would thoroughly recommend Emma and her team, who are not only experienced and professional but also committed personally to their clients.
5/5
GoogleEmma, Ben, Leah Ann and Carie were absolutely amazing from start to finish. All of them going way out of their way to provide assistance and advice. For an estate agent with a personal touch who would never let you down I cannot recommend Andrews and Gregg highly enough.
5/5
GoogleWe just sold our house using andrew and greg we cannot recommend them enough, Emma and Ben made the whole process run smoothly from start to finish answering all questions and queries so quickly taking the stress out of the process
5/5
GoogleEmma and the team at Andrews and Gregg are just fantastic! I recently bought my first home through them and couldn’t recommend them enough. Start to finish the process was made so simple for me, I was kept well informed at every point and they made the process so easy. Thank you!!!
5/5
GoogleI've has the privilege of being the mortgage advisor for a number of clients who have bought their homes through Emma and the team. They go the extra mile to ensure their buyers and sellers are kept up to date through the whole process. I'd highly recommend them to anyone selling their home.
5/5
GoogleWe recently sold our house with Andrews & Gregg and Emma and the team were so supportive, didn’t put us under pressure and were always at the end of the phone for any queries. Would highly recommend them as your estate agent for selling your home!
5/5
GoogleEmma and the team at Andrews & Gregg were absolutely fantastic when it came to selling my house. They were knowledgeable, understanding of concerns that I had, and always had time to answer questions. I'm incredibly grateful to them, and would highly recommend if you're planning to sell!
5/5
GoogleEmma and her team are simply amazing. Professional and knowledgeable. They helped my parents sell their house quickly which allowed them to move into their forever home. Thank you x
5/5
GoogleWhen we were looking to sell our house we needed to find an estate agent who was in our “our corner” someone who put our needs first. We were technically new to the whole house selling experience and house buying experience, having lived in the same house for 19 years. We were told that you need to avoid the local estate agents, “they charge percentages” , “they are only interested in the dearer houses”. We wanted to get our house up for sale first and I rang an online company who promise on TV they are the cheapest. I rang the local company to us Andrews and Gregg and another company not local but one I had met at a work event before. 1. The online “cheapest” company changed my valuation time and date three times 2. The company I had met at a work event seemed more interested in what houses we were looking to buy rather than the one we were looking to sell and also struggled to fit us in for a valuation. Then came Andrews and Gregg, call answered straight away by the team and they booked the valuation in straight away and it was in a few days not 2 weeks like competitors. I was told Emma would be valuing our house and Emma arrived early in the day, followed all covid protocols, and the first words out to me where “ woah, this has real kerb appeal, this will fly” 😀 This was amazing for me as we were worried about how to seek a house, would it sell, how do we do this. And this person I met in their first interaction with me made me feel my house was a Palace. When Emma was looking around the house and doing the Magic, I still had 2 other companies booked in for valuations After looking around the house Emma gave me her verdict on what we could expect to receive for the house. I was already sold on Emma the person, Locality (shop local), the professionalism of the service, I was happy to give Andrews and Gregg the business even though not price had been discussed. It was only after saying to Emma could we sell the house with Andres and Gregg was I gobsmacked at the low fee, it is the cheapest I had seen, a set fee also. One in hindsight is amazing value for the service. We didn’t go for price I went for the Valuers professionalism and determination they could sell my house. I then asked when will the photographer be back? Emma said I can do it now, which given I had taken just an hour or so from work was so convenient. It took Emma about 10-15 mins getting the right pictures, had amazing patience as I rearranged some furniture etc to get beat pictures. Emma promised that the house would be up by 5 that evening on all relevant websites. We signed the contract and that evening I looked on Property Pal and I was nearly buying our own house. Pictures were fantastic and did my house justice. This was a Friday evening and on Monday morning our dedicated sales agent in the firm Andrew was on to tell us that we had two viewings for the Tuesday. And the house sold on the Tuesday afternoon. Not even two full working days on the sites. Unfortunately our first buyers pulled out after a week and we were distraught, however Emma phoned to say never fear I will have the house back up And viewings within two days. She was 100 right. And we had three more viewings and three more offers and a sale again within 2 days. Emma was always reachable on the mobile, Ben and Andrew were brilliant in the office. And if I ever wanted to move again I would not go anywhere else. Don’t believe the online hype of some other companies. However that did not conclude our story with Andres and Gregg as we then viewed around four of their properties and the one we fell in love with was being sold by Andrews and Gregg. I personally did not view the property as my wife and mother went, Why you ask!? The pictures of the property were amazing and gave me a great sense of the property, but the video of the property was just like my own guided tour. The whole process All the staff were amazing and gave advice, and guidance. Without them I could not have dealt with the whole legal Process. They always showed me the light at the end of the tunnel.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI bought and sold a property with Emma and it was undoubtedly the best service I have received from an Estate Agent. Emma was always available to take a call, dealing with my questions expertly and she went way above and beyond what I could have expected, working viewers around my schedule and even letting me collect the keys for my new house from her on a Sunday afternoon, I've never heard of any other estate agent doing this! Emma's knowledge of the local area is superb and was was able to recommend solicitors, mortgage brokers etc which made buying and selling a house so much easier. A first class service all round - thanks!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma was so great when we were buying our house. We were buying a house with so much potential and she really helped us see where we could take it. She was so patient as we were a little indecisive at the time and let us see it a few times. Any questions were answered quickly and made a stressful time as easy as it could be. We will definitely be listing our house with Andrews and Gregg when the time comes.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOur experience with Andrews & Gregg was fantastic from start to finish and I would highly recommend them to anyone in need of an estate agent. We had the pleasure of dealing with Emma throughout the sale of our home and she was professional, thoughtful and went the extra mile to make the sale of our first family home a lot easier. We were selling under difficult circumstances and she was so kind, considerate and understanding of our situation. Emma kept us updated at every point and made thing's so easy for us. If you want an estate agent who goes that extra mile and are so easy to work with then Andrews & Gregg are perfect for you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAside from being naturally affable and friendly, Emma is a consummate professional and her extensive knowledge of the property market makes the whole process of buying/selling your property so much less stressful. Always available to answer any queries and provide regular updates. Highly recommended!
5/5
GoogleMy husband and I recently completed the sale of our first home through Andrews and Gregg and from the first meeting at the viewing to completion they were lovely to work with. Very good at keeping you updated and very friendly. If you're not sure which estate agents to go for, I 100% recommend these guys for buying and selling. Thank you once again!
5/5
GoogleRecently purchased a house with Andrew’s and Gregg Dundonald and they were a great help. Leah Ann was brilliant and helped me along the way. Turned up and got the keys, perfect. Great company, highly recommended. Thanks again
5/5
GoogleEmma and her team went above and beyond in a very difficult situation. I was kept informed at all stages of the process. The sale was a success through their determination to get a positive result. Thank you so much.
5/5
GoogleHave been using Emma and the team for years now and they have always been brilliant. I’ve purchased a house using them and had they have also found me several tenants for my rental. Can’t speak highly enough of them.
5/5
FacebookWe couldn’t recommend the team at Andrews and Gregg enough after they looked after the sale of our first home that had been a rental property. No stress, easy to reach, straight forward advice and both Emma and Ben have a lovely positive energy and get results quickly. Very happy vendors who have sold their home to someone who will love it as much as us!
Kathryn THANKYOU so much. It's getting near the time to hang up my wee decoration 😆xxxx Emma
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Andrews & Gregg (Dundonald)'s Dundonald office has 140 reviews across two platforms: 130 on Google, 10 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Andrews & Gregg (Dundonald) is rated 5.0 out of 5 across all 140 reviews, and 5.0 out of 5 on Google from 130 reviews, checked 9 October 2026.
Andrews & Gregg (Dundonald), 977 Upper Newtownards Road, Dundonald BT16 1RL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.