Trusted Agent profile · Dundee, Scotland
Verified
★★★★★
174 reviews across 2 platforms
22 Whitehall Crescent, Dundee, Scotland, DD1 4AU
Your Move's office in Dundee, Scotland, at 22 Whitehall Crescent, is rated 4.6 out of 5 across 174 reviews on two platforms, including 173 Google reviews rated 4.6.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
GoogleReally great estate agents. Just moved up to Wormit from Edinburgh and they made the whole process easy, even during the awkward timing during the holidays. Great communication, and really personal. Definitely recommend!
Hope you are enjoying your new property and settled in well. Thanks for the kind words!
5/5
GoogleGreat and smooth experience renting out a flat with the Your Move Dundee branch - the staff were very efficient and friendly. Would recommend.
Thank you for the recommendation Andrew, we hope you enjoy your new home. We look forward to continuing our relationship throughout your tenancy. Your Move Dundee
5/5
GoogleI've never been with YourMove and I regret not going with them sooner as the process was speedy and the staff were very friendly
Thank you so much for your kind words. We all hope you are enjoying living in your new property! Kind Regards, Your Move Dundee
1/5
GoogleI recently purchased a property that was represented by Your Move Dundee. I had made arrangements to pop by the office on a Saturday morning to pick-up the keys to my new flat. Unfortunately, when I arrived at the office no one was there, though the office was suppose to be open from 9am-1pm, and it was just after 11am. So in a follow-up communication I asked if they could courier the house keys to me or make some special arrangements, so that I won't have to leave my usual 8:30am-5pm employment to pick-up the keys. They did not make any special arrangements and seemed rather unconcerned about the difficulties that this caused for me. In the end, I gave up and took time off work to go pick-up the keys myself. Ultimately, what should have been a really pleasant moment in my life (as this was my first home purchase) became a difficult event, where customer service was none existent and I was made to feel like no one cared. Needless to say, I have no desire to ever do business with Your Move Dundee again.
5/5
GoogleI had the best experience getting my first mortgage with Joanna Ritchie! I went into this process knowing nothing about how to get a mortgage and Joanne assisted me and my partner throughout the whole experience! No question too small or big! So many friends have commented on how quickly and smoothly everything went compared to there pervious experiences! I am a really anxious and impatient person but joanna made me feel comfortable and her communication was fantastic! I personally will use joanna at your move in the future! Thank you so much for everything!
5/5
GoogleThe BEST letting agents you could wish for !! Very caring yet professional!!! Very quick response if anything goes wrong ..communication is excellent and staff are on the ball !! Highly recommend xxPositiveResponsiveness, Quality, Professionalism, Value
Thank you for this feedback Karen, it is greatly appreciated! Kind Regards Your Move Dundee
5/5
GoogleProfessional and attentive service from Kierran at YourMove Dundee, highly recommend
5/5
GoogleHad a great experience dealing with your move dundee, all the girls were always there to support and guide me through all the processes of selling my home, thank you ladys
Hi Jean. Thank you very much for the review and the feedback, we really appreciate it! We're glad that you had a great experience with us and we wish you all the best in your new home! 😊 Kind Regards, Your Move Dundee. …
5/5
GoogleGreat and friendly staff, Ryan and Carol were absolutely brilliant with all their help and determination to help us get what we needed! Would recommend them 100%
5/5
GoogleAmazing service, we had used Ian previosuly and we were glad he came out again, he was so helpful and friendly and best result ever the flat had an offer first viewing of the first day!PositiveQuality
Hello Claire, Thank you for your kind words and also your repeat business. We are so pleased we managed to secure a quick sale for you. Kind Regards Your Move Dundee
4/5
GoogleMy partner and I are currently going through your move to get our first home together. Lisa our advisor has been. so helpful and kept us informed at every step of the way.
Hi Naomi, Thank you for the lovely feedback. We hope you and your partner are now settled in your new home together! Kind Regards, Your Move Dundee
5/5
GoogleI had a great experience with your move moving into my new flat in Dundee very professional and good service always kept me in the loop with what was happening during the move in period would highly recommend
Thank you Darragh for your kind review. We hope everything is to your liking with the property.
4/5
GoogleHi, We recently sold our house and Your Move was really good and helpful. We got lots od support and all staff were very friendly: Ian, Livia, Elina and Paul. Thanks guys.
Hi Anna, thank you very much for your feedback and review. It was a pleasure to us to help you with the sale of your home. All the best for the future! Kind regards, Your Move Dundee
4/5
GoogleI was a first time buyer and lacking in IT skills. Your Move were helpful and patient with me. Supporting me through the process. I couldn't have asked for more.
5/5
GoogleBest Estate agents I've ever been with :) Staff are brilliant, efficient and helpful
Thank you for this review Kyle. It was a pleasure working with yourself 😊 Kind Regards, Your Move Dundee …
5/5
GoogleReally good customer experience. Bought a house through them and then used them as a letting agent. They were excellent at both and kept me well informed throughout.
Hi Ollie, Thank you very much for your feedback. Its great to hear your perspective having dealt with the sales & letting sides of the business. We look forward to continuing to work with you. Kind Regards Paul
5/5
GoogleFantastic experience, would highly recommend using this company for anyone who is looking to buy or rent a property.
Hi Geoff, thank you for the review and for the kind words. We hope you are happy in your new home!
5/5
GoogleHi Very happy with service at your move Ian and Elina Both very helpful and made us feel relaxed in selling our home .Would recommend Your move .PositiveResponsiveness, Professionalism
Hi Sharon, Thank you very much for your feedback, it's great to hear you had such a positive experience with us! We are delighted we were able to help you with the sale of your property. Kind Regards Your Move Dundee
1/5
Google8 months of no heating. During winter! A leaking ceiling when raining. Little to no communication. Abysmal service. Stay away. Look at the Facebook page post from visitors. Worst company to rent from ever.
Hello, we're sorry to hear this. It would be great to have some more information so we can investigate and find a solution for you. We advise that you contact our Property Management Centre on 01506 656435 and select option two so we can deal with these issues as soon as possible. Kind regards, Your Move
5/5
GoogleRecently viewed a property of interest to us and was really impressed by the professionalism and knowledge base that Livia showed. A seamless process.
Hi Marina, Thank you for the feedback. We always appreciate hearing how our staff are doing. Kind Regards, Your Move Dundee
1/5
GooglePathetic excuse for food.Our pizza was made by child I think it was so bad and watery tiny portion of goulash soup.not happy at all.very poor.
Hello, We are very sorry to hear about your bad food experience, however this was not down to the actions of our agency. Would you be so kind as to remove your review from our page please? Kind Regards Your Move Dundee
5/5
GoogleGreat response and positive attitude of all staff, in particular my leading researcher Elina Kettunen, who was very professional and thorough throughout.PositiveResponsiveness, Quality, Professionalism, Value
Hi Mike, Thank you for your feedback it is very much appreciated. We are glad that we were able to help you with the sale of your property and very pleased that you were happy with the service. Kind regards, Your Move Dundee
1/5
GooglePathetic excuse for food.Our pizza was made by child I think it was so bad and watery tiny portion of goulash soup.not happy at all.very poor.
Hello, We are very sorry to hear about your bad food experience, however this was not down to the actions of our agency. Would you be so kind as to remove your review from our page please? Kind Regards Your Move Dundee
5/5
GoogleDo my mortgage renuwal and personal pension there very friendly and efficient at what they do never had any issue's with them highly recommend this company
Hello William, Thank you for your review, it's great to hear that you were happy with the service. Kind regards, Your Move Dundee
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Dundee office has 174 reviews across two platforms: 173 on Google, 1 on Facebook.
Your Move Dundee is rated 4.6 out of 5 across all 174 reviews, and 4.6 out of 5 on Google from 173 reviews.
Your Move Dundee, 22 Whitehall Crescent, Dundee, Scotland, DD1 4AU.
