Trusted Agent profile
★★★★★
147 reviews across 2 platforms
Greenmarket, Dundee DD1 4QB
Graham and Sibbald's Dundee office at Greenmarket is rated 4.6 out of 5 across 147 reviews on two platforms, including 6 Google reviews rated 2.8. The 141 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
TrustpilotCommunication
Easy to deal with, regular contact maintained with updates and good result in the end. Great to work with Mark, Connor and Georgia
Thank you Bill for leaving our St Albans Agency team a 5 star review it is greatly appreciated! Kind regards, Graham + Sibbald
5/5
TrustpilotHome Report visit
The surveyors Sean and Catrin were excellent.
Thank you Lisa for taking the time to leave our residential surveyors Sean and Catrin a 5 star review. We are delighted you had a great experience with the team and they clearly explained the full process to you. Best Wishes, Graham + Sibbald
5/5
TrustpilotCompetent, courteous and efficient
This was a very competent and smooth service. Home survey was completed promptly with courtesy and respect for the property. Enquiries were answered swiftly with guidance given.From all aspects, admin through to completion I have respect and absolutely recommend them without hesitation.
Thank you Linda for taking the time to leave us a review. Your feedback is greatly appreciated and we will pass your comments on to our Aberdeen based Residential Team!Best Wishes,Graham + Sibbald
5/5
TrustpilotHome Report Services
Top quality, timely and personable service provided by Andrew Sinclair in undertaking and preparing home report. Extremely helpful and kept me advised throughout the whole process which was delivered in a quick and efficient timeframe.
Thank you Sam for leaving our Aberdeen office a 5 star review. It is great to hear that Andrew was extremely helpful throughout the whole process. We will pass on your kind words. Many thanks, Graham + Sibbald
5/5
TrustpilotExcellent service
We recently had a property inspection conducted by Graham & Sibbald, and we were very pleased with the experience. The surveyor, Sean, was highly professional, thorough, and approachable. He took the time to explain the process clearly and answered all of our questions in detail, ensuring we understood every aspect of the inspection. Sean’s expertise and positive attitude made the entire process stress-free, and we felt confident in the quality of the inspection. We would highly recommend Graham & Sibbald for their excellent service, and Sean in particular for his outstanding professionalism.
Thank you Fi for leaving this fantastic review! It is great to hear about Sean's professionalism, attitude and expertise. Thanks again, Graham + Sibbald
5/5
TrustpilotProfessional and Informative.
Kyle Porter arrived on appointed time and completed his visit quietly finishing with a brief outline of his findings with report to follow, just what was asked for.Thank you Kyle & Office Team
Hi David, Thank you for taking the time to leave Kyle and the residential team in Dundee a review. We will be sure to pass your comments on to the them all. Best Wishes,Graham + Sibbald
5/5
TrustpilotAbsolutely delighted with the…
Absolutely delighted with the professional support, service and communication delivered throughout the process of selling my business. Ryan went above and beyond every step of the way! Thanks for everything G&S, I highly recommend your company.
Thank you Pauline for taking the time to leave us a review. We will be sure to pass your comments on to Ryan and the Glasgow Agency department. Best Wishes,Graham + Sibbald
5/5
TrustpilotFriendly and professional service
We have just had the home report sent to us which was done very quickly in a friendly and professional manner. We are very happy with the service we received, thank you very much.
Thank you Amanda for leaving our Melrose office a 5 star review. We are pleased to hear you were happy with the service provided. Best wishes, Graham + Sibbald
5/5
TrustpilotExcellent service
We contacted Graham and Sibbald, Ayr office, to provide us with a Home Report to enable the sale of our property.
Thank you for your wonderful 5 star review. We're delighted to hear that your experience with our Ayr office - and with Craig in particular - was first class. Your recommendation means a great deal to Craig and the whole team in Ayr. We truly appreciate you choosing Graham + Sibbald and wish you all the very best with the sale of your property. Kind regards, Graham + Sibbald
4/5
TrustpilotHome report expertise
Great service from Michael at Graham & Sibbald from start to finish, very helpful and accommodating with visit times, explained the process clearly and concisely and arrived on time. Would highly recommend Michael and his company and would not hesitate to use again.
Hi Duncan, Thank you for taking the time to leave us a review. We are delighted that you had a good experience with us and that Michael was helpful and accommodating. Kind regards,Graham + Sibbald
5/5
TrustpilotProfessional and responsive service
Professional and responsive service, everything that was needed to support and conclude the sale. Great communication, pleasant folks over there, and will use them again in the future.
Thank you Paul for leaving our Dunfermline office a 5 star review! Your feedback is greatly appreciated and we will be sure to pass it onto the team. Best Wishes, Graham + Sibbald
5/5
TrustpilotArrived on time despite a 100 mile…
Arrived on time despite a 100 mile journey, professional throughout and very pleasant, talked through the pre report and we received the finished report in the timeline promised. Would recommend using this company.
Thank you Richard for taking the time to leave a 5 star review for our Paisley office. It is great to hear you would recommend us. Many thanks, Graham + Sibbald
5/5
TrustpilotProfessional and courteous
Sean and Catrin came to carry out a home report survey on my late Mothers house. They were professional, friendly and very courteous. Sean respectfully and quietly carried out the survey and discussed his findings, explaining, in detail, the reasoning behind his decisions. I would highly recommend Sean and Graham and Sibbald to friends and family.
5/5
TrustpilotGreat experience with G&S and Calum in…
Great experience with G&S and Calum in the Edinburgh office. The home report carried out efficiently, and Calum was really helpful very knowledgeable - would definitely recommend!
Many thanks Shadia for taking the time to leave Calum in our Edinburgh office a review. We will be sure to pass your comments on to him. Thanks again, Graham + Sibbald
5/5
TrustpilotAmazing service
Amazing service, needed my EPC updated, needed an appointment, Cameron managed to offer appointments to suit, completed survey ASAP, great communication, rapid response, would highly recommend,
Thank you for the 5‑star review. I’m pleased we could arrange a convenient appointment and complete everything promptly. Your recommendation is greatly appreciated. Kind regards, Graham + Sibbald
5/5
TrustpilotDominic was outstanding!
I was very satisfied with Dominic’s thorough investigation carried out. He went above and beyond expectations and would highly recommend their services. Thank you so much Dominic if only every company was as good as you.
Hi Felicity, we are delighted you had a great experience with our Residential Department! Thank you for taking the time to leave a review and your comments will be passed on to Dominic. Best Wishes,Graham + Sibbald
1/5
TrustpilotAvoid like the plague
I’ve used Graham and Sibbald twice and have had major issues both times. Would recommend avoiding at all costs. First time I used them was to do a home report for our flat in Shawlands. The surveyor came out and after saying everything was fine, left a 2 for damp and rot with a statement that made it sound like the property needed to be condemned. After paying for a damp and rot specialist and being told there is nothing wrong at all, we had to fight to get it down to a 1 but the written blurb still had to have a dig that anyone who buys it needs to make sure they see a damp/rot report to ensure the property is up to scratch. A very stressful situation that was un-necessary. Forward 18 months later, we are selling my deceased Gran’s house. We go with an estate agent who recommends G&S. I was reluctant given past experience but assured it would be fine. The home had a lot of wear and tear and needed significant roof work, so it was going to be a lot of 2s and maybe the odd 3 which was expected. The G&S surveyor came round and inspected the property which was fine. Then he went into the attic. Suddenly I heard a loud smash. He had opened the part of the attic that led to the skylight and stepped too close to it causing part of the glass to shatter and fall onto the upstairs landing. Luckily I was downstairs and not injured. When I asked what had happened his response was “It’ll need replaced anyway.” No apology. Found out this was one of the directors. We then had wanted to put a claim in against G&S for ruining a unique feature the house still had, but our estate agent told us claiming would take months with G&S so instead we got the home report fee waived and had to use that money to get rid of the whole skylight and replace it with a painted piece of wood so it wouldn’t look terrible. I would never use them again. If you’re selling your house, don’t trust them with doing your home report. It could cause something small like forcing you to pay for reports you don’t need or ruining unique features in your home and causing you lots of undue stress.
Hi Kenny, We are sincerely sorry to hear that you have not had a good experience with us and stress has been caused. Given your comments in respect to a member of our staff, if you would like to discuss this further please email us via enquiries@g-s.co.uk.Kind regards,Graham + Sibbald
5/5
TrustpilotProfessional, friendly & efficient
We recently had a property inspection conducted by Michael from Stirling branch of Graham & Sibbald. This was to provide a 'Home report'. Michael, was the consummate professional. His open and friendly approach made the process and experience very pleasant. Michael ensured we understood every aspect of the inspection. What to expect following his visit, providing a timeline, which was met. We would highly recommend Graham & Sibbald for their excellent service,
Thank you Brian for taking the time to leave our Stirling office a review, and specifically for Michael. We will pass on your kind words to Michael and the team, we have no doubt they will be delighted to hear that you would highly recommend them!Thanks again,Graham + Sibbald
5/5
TrustpilotHighly Recommended
Friendly, professional and prompt service. Every time I contacted the office for information I received a very quick response.
Many thanks Ally for leaving our Residential team in Aberdeen a 5 star review! Thank you for recommending us. Kind regards, Graham + Sibbald
5/5
TrustpilotExcellent experience
Excellent experience and professionalism from Dominic McCormick. Great communication throughout and very prompt home report. Dominic was very helpful and explained the process from start to finish. Would highly recommend and use Graham & Sibbald again.
Thank you Jowita for this fantastic review. We are delighted that you had an excellent experience with our surveyor Dominic. Best Wishes,Graham + Sibbald
5/5
TrustpilotExcellent Service
The service provided was second to none. The surveyor was respectful of the property, thorough and communicative. Wouldn’t hesitate to recommend to anyone.
Thank you for taking the time to leave us a 5 star review! Your feedback is greatly appreciated and we are glad to hear that you would recommend us. Kind regards, Graham + Sibbald
5/5
TrustpilotHome Report Survey
Michael, the surveyor arrived on time, explained exactly what he needed to do and talked to me at the end in general terms about exactly what a home report consists of. He also explained about the personal questionnaire which I should fill in. The draft home report was sent within 3 days and I was able to talk to the surveyor about any queries I had. I felt that I received a Home Report which reflected fairly the condition of the property.
Thank you for taking the time to leave us a review. We are you are satisfied with the service provided by Michael and will pass your comments on to him. Best wishes,Graham + Sibbald
1/5
TrustpilotNot poor service, zero service!
Spoke to them a couple of times about putting our pub on the market, he asked me to jump through some hoops and send photos over, sent relevant links and some photos, didn’t even get a response back. (Sent over 2 weeks ago)The agent didn’t come across particularly professional, but gave them an opportunity. My gut was right in the first instance. Lots of other commercial agents out there and are now marketing with one of them.
Hi Paul, We are disappointed to hear that you have not found our service to be professional and that you have not had a response from a member of our staff. If you would like to discuss this further please contact enquiries@g-s.co.uk.Apologies,Graham + Sibbald
1/5
TrustpilotPoor Poor service
Dominic arrived to carry out home report. He guessed the value! When confronted about his guesstimate! and showing him comparable figures in the same area, same properties he increased by a whopping £20,000 .Still undervalued. He failed to return calls ignored emails and ignored text messages too.When I complained to his superiors they adopted a couldn't care less attitude too.Once they have your money the don't care. Sold the house at a loss.
Hi Paul, Your review and all of your previous reviews are noted. As the complaint went to dispute resolution which was found in our favour, we would appreciate if you would cease to repost your comments. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Graham and Sibbald's Dundee office has 147 reviews across two platforms: 6 on Google, 141 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Graham and Sibbald is rated 4.6 out of 5 across all 147 reviews, and 2.8 out of 5 on Google from 6 reviews, checked 9 October 2026.
Graham and Sibbald, Greenmarket, Dundee DD1 4QB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
