Trusted Agent profile
★★★★★
147 reviews across 2 platforms
Greenmarket, Dundee DD1 4QB
Graham and Sibbald's Dundee office at Greenmarket is rated 4.6 out of 5 across 147 reviews on two platforms, including 6 Google reviews rated 2.8. The 141 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service
Gosia was very friendly, helpful, and efficient in getting out home report completed when we needed a quick turnaround.
Thank you so much for sharing this wonderful review, it's great to hear that Gosia made the process smooth and stress‑free for you. We’ll make sure your feedback is passed on to her. Many thanks, Graham + Sibbald
5/5
TrustpilotI recently had one of our properties surveyed by Gosia Kilpatrick
I recently had a Home Report done on one of our properties by Gosia Kilpatrick. She was very professional throughout her visit. She arrived promptly and was very complimentary about our flat. The draft survey was emailed to us the next day and we approved it. We approved the final copy the same day! No amendments were required to the survey report. Excellent service.
Many thanks for taking the time to leave Gosia in our Glasgow office a 5 star review. We're delighted to hear you found the service to be excellent. Best wishes, Graham + Sibbald
5/5
TrustpilotA trustworthy company
Richard was friendly, professional and very helpful in answering our questions. The report came through promptly and was very fair in all respects.
Thank you Jenny for taking the time to leave Richard in our Melrose office a 5 star review! It is great to hear you were happy with the report and the speed in which it was issued. Best wishes, Graham + Sibbald
5/5
TrustpilotGraham & Sibbald were fantastic from…
Graham & Sibbald were fantastic from start to finish , very efficient and the process was super quick . Theo was friendly & thorough and explained his findings to me after his survey along with the next steps and timescales. Would highly recommend the service provided by Graham & Sibbald . Thanks again for your speedy response to help get my property marketed!!
Thank you Stacey for taking the time to leave our residential surveyor Theo a review. We are delighted to hear that you found our service to be 'fantastic'. We will be sure to pass your kind words on to Theo and the team.Best Wishes,Graham + Sibbald
5/5
TrustpilotExcellent service provided by Sean
Sean Hadden was the surveyor who conducted the survey for our property in Bonnyrigg and prepared home report. He was very friendly, communicative, knowledgable, with excellent manners, patient with our questions and clearly explaining them. His timing was excellent and the report was produced within two days. We were absolutely delighted with his professional yet friendly service and would definitely recommend him at G&S.
Hi Madga,Thank you for taking the time to leave Sean from our Edinburgh office a review. We are delighted to hear that you found the service provided to be professional yet friendly. We will be sure to pass your comments on to both Sean and his line manager. Thanks again,Graham + Sibbald
5/5
TrustpilotExtremely Professional
Edina was extremely professional.
Thank you Susan for taking the time to leave Edina in our Melrose office a 5 star review. We will be sure to pass your feedback on to her. Best wishes, Graham + Sibbald
5/5
TrustpilotBest in the business
Dealing with Michael is an absolute pleasure and would not use anyone else. His professionalism is unmatched and a great representation of Graeme and Sibbald. Highly recommend!
Thank you for taking the time to leave this lovely review for our surveyor Michael. We will pass your kind words on to him. Kind regards, Graham + Sibbald
1/5
TrustpilotInflated property value
I had an extremely bad experience with this company. I bought a house in dunfermline for £80,000 in 2009 and they're the company that carried out the home report. They clearly overvalued the property at the time as it was worth in the region of £68,000 at that time. I sold the property in 2014 and did not get a penny back despite investing £18,000 in the refurbishment of the property. I even got advice from an estate agent that valued the property and they agreed with me the property was overvalued by Graham & Sibbald. I was on the verge of taken legal advice as the estate agent thought I'd have a case but with legal costs it put me off. I would like people to be aware of this as I don't want the same thing happening to other people and be out of pocket by several thousands of pounds.
Hi Alex, it is disappointing to hear you feel you have had a bad experience with us. If you wish to discuss this further please contact us on enquiries@g-s.co.uk. Kind regards, Graham + Sibbald
5/5
TrustpilotGS were completely competent in acting…
GS were completely competent in acting before me in relation to a Lease extension including reports and all necessary surveys etc. an excellent and most professional firm.
Thanks for leaving us a review. Great to hear you found us to be excellent and most professional. Kind regards, Graham + Sibbald
5/5
TrustpilotHouse Sale Survey Reports
This is the Second Time Iv used this Company in the past Two Years, First Occasion was the Dundee Office and Secondly the Glasgow One. The Level is service is Excellent.The Online Portal is very easy to use and the Surveys were carried out Promptly.Any Required Report Amendments are Administered Immediately.On the Second Occasion the Surveyor made a Curtsy Telephone Call to discuss the Survey which was a great Touch
Thank you for taking to leave us a review, Ewen! We really appreciate your feedback. Best wishes,Graham + Sibbald
5/5
TrustpilotVery professional service and quick to…
Very professional service and quick to come out and do the home report and then issue it. Felt very safe when they were in the property and all staff were nice.
Thank you for taking the time to leave Graham + Sibbald a 5 star review. We are delighted to hear that you found the service to be very professional. Best wishes, Graham + Sibbald
5/5
TrustpilotProfessional
Graham and Sibald were great to deal with, surveyor was friendly, helpful and understanding towards getting ready to sell my house.
Thank you Shona for taking the time to leave us a 5 star review. Feedback is always greatly appreciated and we are delighted to hear what you thought of our service. Many thanks, Graham + Sibbald
5/5
TrustpilotSean Hadden was the surveyor who…
Sean Hadden was the surveyor who visited out flat in Dalry Colonies in July to conduct a survey and produce a home report. He was on time, very polite, friendly and professional. Answered all my questions and produced the report within 2 days.Would highly recommend Sean at Graham & Sibbald.
Thanks Edzell for taking the time to leave us a review. I will be sure to pass your comments on to Sean and team. They will be delighted to hear you had a great experience with them.Best wishes, Graham + Sibbald
4/5
TrustpilotCommercial deal…
Recently completed a commercial deal via the old Aitchison Rafferty and found Connor and Georgia great people to work with that helped get the deal completed within a reasonable time
Thanks for taking the time to leave Connor and Georgia a review. Great to hear that you found them to be great people to work with and the deal completed within a reasonable time. Best Wishes, Graham + Sibbald
5/5
TrustpilotPositive Experience
My home report experience was extremely positive. The surveyor Luca was very professional and courteous. Thank you for the evaluation.
Thank you for taking the time to leave Luca a 5 star review. This is greatly appreciated and we are delighted to hear you had a great experience with us. Many thanks, Graham + Sibbald
5/5
TrustpilotHighly recommend G&S
Within 30 minutes of asking my Estate Agent to arrange a Home Report, the Graham & Sibbald Kirkcaldy team had sent me an initial email and then telephoned to arrange an appointment - made as quickly as for the next day!
Thanks Emma for leaving this lovely review. We are delighted to hear that you would highly recommend us. We will be sure to pass your review onto Zoe and Laura, they will be thrilled to hear you were pleased with their service. Many thanks, Graham + Sibbald
5/5
TrustpilotProfessional
Professional, friendly and prompt service. Excellent level of customer care and Craig our surveyor was extremely helpful and professional. Would highly recommend G&S.
Thank you for taking the time to leave our residential surveyor Craig a 5 star review. It is great to hear you received an excellent level of customer care and we will be sure to pass your review on to the team. Best wishes, Graham + Sibbald
5/5
TrustpilotSpeedy Home Report
Malcolm came round to do our home report and understood our desire to be on the market as quickly as possible. Within 24 hours our home report was ready to go. Thank you for going that extra mile for us.
Thank you so much for the fantastic review. We’re delighted to hear Malcolm was able to support you so quickly and make the process smooth. Best wishes, Graham + Sibbald
1/5
TrustpilotTry to get out of a mistake
If you are selling your house in the near future I would not recommend Graham & Sibbald Kilmarnock. There was a very clear mistake made in our EPC which they obviously don’t want to rectify as they want £350 for another certificate. Given the fact they are advertising on online priced between £100-150 for any house size. Absolutely disgusting.
We are sincerely sorry to hear that you have not had a good experience with Graham + Sibbald. If you would like to discuss this further please email us via enquiries@g-s.co.ukKind regards,Graham + Sibbald
5/5
TrustpilotSurvey arranged via estate agent
Survey arranged via estate agent and carried out speedily. Amendments necessary were made without trouble.
Thank you Maureen for taking the time to leave us a 5 star review. It is greatly appreciated. Best Wishes, Graham + Sibbald
5/5
TrustpilotWonderful Experience
I had a wonderful experience with Graham & Sibbald - Hamilton recently. Luca provided a thorough and professional Survey at short notice. Karen in the office was very friendly and polite and kept me informed at every stage. Both an Asset to the Company. Thank you !
Thank you Kimberley for taking the time to leave Luca and Karen a review. We will be sure to pass your kind words across to both of them. Reviews like these really mean a lot to our staff. Best Wishes, Graham + Sibbald
5/5
TrustpilotStraightforward and Efficient
The whole process was straightforward and efficient, from start to finish, with great communication throughout from the Paisley Office.
Thank you for taking the time to leave our Paisley office a 5 star review. It is great to hear you are happy with the service you received . Best wishes, Graham + Sibbald
5/5
TrustpilotI contacted Graham & Sibbald in…
I contacted Graham & Sibbald in Edinburgh regarding the need to have a Building Survey Report carried out as soon as possible on a property that was on the market which was of interest.
Thank you very much for taking the time to share your experience. We’re delighted to hear that our Edinburgh team were able to respond quickly and accommodate your request at short notice. It’s great to know the Building Survey Report was completed to your satisfaction and delivered within the agreed timescales. Your recommendation means a great deal to us. If you need any further assistance in the future, we’ll be more than happy to help. Kind regards, Graham + Sibbald
5/5
TrustpilotExcellent service!
Excellent service!! Booked an appointment on the Wednesday, Cameron came to survey our property on Friday and our home report was completed by the Monday. Extremely professional and efficient. Very happy with our experience.
Thank you Jenna for leaving a 5 star review for our residential surveyor Cameron. We're delighted to hear you were happy with the service provided. We will pass on your review to Cameron! Many thanks, Graham + Sibbald
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Graham and Sibbald's Dundee office has 147 reviews across two platforms: 6 on Google, 141 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Graham and Sibbald is rated 4.6 out of 5 across all 147 reviews, and 2.8 out of 5 on Google from 6 reviews, checked 9 October 2026.
Graham and Sibbald, Greenmarket, Dundee DD1 4QB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
