Trusted Agent profile
★★★★★
147 reviews across 2 platforms
Greenmarket, Dundee DD1 4QB
Graham and Sibbald's Dundee office at Greenmarket is rated 4.6 out of 5 across 147 reviews on two platforms, including 6 Google reviews rated 2.8. The 141 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service.
G+S came and did my home report for my property. Kevin came to do it and he was extremely professional and helpful. The report was carried out and emailed over in a great timely manner and I am happy with the report. Would recommend G+S to anyone.
Thank you Emma for leaving a review for our team in Kilmarnock. We will be sure to pass your comments on. Best Wishes,Graham + Sibbald
5/5
TrustpilotWe received such a professional
We received such a professional, courteous and efficient service from all the staff at Graham & Sibbald - thank you.
Thank you for taking the time to review our residential team in Aberdeen. We are delighted to hear you had a positive experience with us. Many thanks, Graham + Sibbald
5/5
TrustpilotEverything on time and surveyor…
Everything on time and surveyor knowledgeable and imparted good advice
Thank you George for taking the time to leave our team in Ayr a 5 star review! Best wishes, Graham + Sibbald
5/5
TrustpilotI needed an independent land valuation…
I needed an independent land valuation for a grant that we were applying for and approached several companies but the most responsive was Graham and Sibbald who not only provided excellent value for money but they listened to the client's requirements.A first class report on time and great value. I'd have no hesitation in using again in future.Alan Jones Associates
Thank you Alan for taking the time to leave us feedback, it is greatly appreciated. Best wishes,Graham + Sibbald
5/5
TrustpilotHome Report process made clear
Having sold houses in the past we know that surveys/home reports can be a stressful process. However, Craig Henderson completed the recent home report on our property with professionalism, honesty and transparency. This clarity meant we knew exactly what was happening and it made the process the least stressful we have experienced.
Thank you for taking the time to leave a review. We always aim to provide the best experience to our customers and it is great to hear Craig made the process as stress free as possible. Best Wishes,Graham + Sibbald
5/5
TrustpilotGraham & Sibbald recently provided me…
Graham & Sibbald recently provided me with a home report for my Motherwell property. The whole process was seamless start to finish and I will definitely being recommending them to friends and family in the future.
Thank you Kevin for taking the time to leave a review for our Glasgow office! It is great to hear that you would recommend us to friends and family!Kind regards,Graham + Sibbald
5/5
Trustpilot5* Service
Graham & Sibbald recently provided me with a home report for my Aberdeen property. The whole process was seamless start to finish and I will definitely being recommending them to friends and family in the future.
Thank you Kelly for taking the time to leave a review for our Aberdeen team! We are delighted to hear that you are happy with the service provided and that you would recommend us.Thanks again,Graham + Sibbald
1/5
GoogleSignificantly undervalued our home much to the agreeance of various agencies, including estate agents, mortgage advisors and even prospective buyers who were left asking why the house is so cheap and 'what must be wrong with it' despite an otherwise attractive home report . Still managed to attract a lot of reasonable offers but it seriously limited our buyer pool as many didn't have the cash reserves to make the type of offer we were looking for. Wouldn't use them again. Didn't waste time complaining as they made it clear that their valuation is final and non negotiable. Lesson learnt for next time.
We are sorry to hear that you were not satisfied with your home report. If you would like to discuss this further or receive a copy of our complaints procedure, please contact our team via enquiries@g-s.co.uk
1/5
GoogleAVOID GRAHAM & SIBBALD! We had a terrible experience with Graham & Sibbald who we instructed to carry out a home report on a house we were selling. It was littered with inaccuracies and they even based the value on a much smaller house that had sold recently simply because it was on the same street! They also missed out important information that may have had a bearing on the valuation! A TRULY APPALLING EXPERIENCE! We then buy a house (via Baillie Shepherd which is a different story) and it transpires that Graham & Sibbald also carried out the home report for the house we bought, which did not highlight any problems, giving all categories a '1' category (except the roof was got a '2'). We based our offer of the home report and when we moved into the property it transpires that the boiler needs to be replaced, two radiators do not work and the central heating system is only a partial system when the home report stated a full system was in place. The home report was also littered with many other errors, meaning we offered more than the true valuation as the home report that Graham & Sibbald created was not accurate. HOW CAN THEY GET AWAY THIS? In conclusion, I would definitely NOT recommend Graham & Sibbald, especially when it comes to home reports!
Les, we are sorry to hear that you had a poor experience when using Graham + Sibbald. Should you wish to discuss this matter further, please email enquiries@g-s.co.uk
5/5
TrustpilotGreat to work with
I was passed the details of G-S from a colleague of mine and have been very impressed with their services from start to finish. They have been very reliable with their communications providing both updates and reports. Their level of knowledge and attention to detail is fantastic. I will be using them again.
Thank you Adam for taking the time to leave us a review, it is greatly appreciated. Best Wishes,Graham + Sibbald
5/5
TrustpilotI just liked the speed in which G+S…
I just liked the speed in which G+S conducted business. I needed a property valued quickly and it was done within days and the final report was done quickly too. The valuer was pleasant when he visited. Just a very efficient and professional company for me.
Thank you Mr Trevis for taking the time to leave us a review. We are glad that you had a pleasant experience with our Residential department.Kind regards,Graham + Sibbald
5/5
Trustpilot5 stars
fast , professional , 5 stars
Thank you Tudor for leaving our Paisley office a 5 star review. Best wishes, Graham + Sibbald
5/5
TrustpilotVery prompt and professional service…
Very prompt and professional service from the Aberdeen team for my home report and EPC. A couple of queried items on the report discussed completely amicably and final report completed within hours. Good communication from the office throughout and well written report from Michael.
Thank you Hugh for taking the time to leave us a review. We are delighted you had a great experience with our Aberdeen office and Michael in particular. Your comments are greatly appreciated.Best Wishes, Graham + Sibbald
5/5
TrustpilotRecent survey @ Fife ave
Guys appeared and carried out a thorough inspection of my property asked some valid questions hope gave them the information they where looking for . But carried out the survey very efficiently, and friendly guys...
Hi John, Thank you for taking the time to leave us a review. We are delighted that you found our surveyors to be efficient and friendly. We will be sure to pass your comments on to the team. Best Wishes,Graham + Sibbald
5/5
TrustpilotGraham & Sibbald Experience
Commendation to your surveyor who advised of arrival time as requested and carried out what I considered to be a thorough and professional survey carried out with care, not rushed and all aspects fully explained and all questions answered.Dave Mosley
Thank you Dave for taking the time to leave a review. It is great that you enjoyed your experience with our Residential team, your feedback is appreciated. Best Wishes,Graham + Sibbald
5/5
TrustpilotGreat service
Great customer service and professionalism from all staff. From beginning to end i found the process flawless, to being able to accommodate my tight schedule, to the efficiency of Dominic and detail of explanation given. Very happy with my home report and would recommend anyone selling to speak to Graham and Sibbald.
Thank you so much for taking the time to leave us a review! We really appreciate your comments.Best wishesGraham + Sibbald
5/5
TrustpilotProfessional and friendly
Thanks Ros for taking the time to leave us a review!
5/5
TrustpilotGreat service from Dominic at Graham &…
Great service from Dominic at Graham & Sibbald when selling my property and explained the full process. Also they were able to come out quickly when my home report needed a refresh to allow me to proceed with my house sale promptly.
Thank you Heather for your feedback, it is greatly appreciated. We are delighted you had a good experience with us. Best wishes,Graham + Sibbald
1/5
TrustpilotKeep clear
Very unpleasant dealings with G+S company (Dundee office) in regards of performing home report on purchased property. Led to significant financial loss and unimaginable distress. After this I was blackmailed to change the bad review and threatened with legal action. Stay well away.
We are sincerely sorry to hear that you did not have a good experience with Graham + Sibbald. Given your comments in respect of a member of our staff, if you would like to discuss this further please email us via enquiries@g-s.co.ukKind regards,Graham + Sibbald
5/5
TrustpilotQuick and efficient home survey
Quick and efficient home survey carried out by through Sarah M at G&S. Good communication to me concerning the detail of the report ex post facto.
Thank you Noel for taking the time to leave our Melrose office a 5 star review! We will be sure to pass your comments on to Sarah.Best Wishes,Graham + Sibbald
5/5
TrustpilotGreat service from Graeme Gilchrist of…
Great service from Graeme Gilchrist of the Dundee Office. He explained everything to us in detail. Knowing we were selling our parents home, He was compassionate, professional and made it a very easy process for us. Would definitely recommend.
Thank you so much for taking the time to leave us a review! We greatly appreciate your comments. Kind regards,Graham + Sibbald
5/5
TrustpilotExcellent service
Excellent service. Graham and Sibbald are quick, efficient and easy to work with plenty of communication keeping us right. Would highly recommend!
Thank you Lynsay for taking the time to leave us a review. It is great to hear the service you received was quick and efficient. Thank you for recommending us!Best Wishes,Graham + Sibbald
5/5
TrustpilotGreat Service
I contacted Graham & Sibbald after a friend recommended them as I needed a new EPC after having solar panels fitted.I found them very professional and efficient and got me an appointment very quickly and a new certificate issued promptly.
Thank you Carol for taking the time to leave us a review. It is greatly appreciated. Best wishes,Graham + Sibbald
5/5
TrustpilotFirst class speedy service from start…
First class speedy service from start to finish. Craig Henderson compiled our home report in a very polite and friendly manner and had it ready in 24hours. Would highly recommend.
Thank you for taking the time to leave us a review. We are delighted you were happy with the service provided by Craig and the Team and we will be sure to pass your kind words on to them. Kind regards,Graham + Sibbald
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Graham and Sibbald's Dundee office has 147 reviews across two platforms: 6 on Google, 141 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Graham and Sibbald is rated 4.6 out of 5 across all 147 reviews, and 2.8 out of 5 on Google from 6 reviews, checked 9 October 2026.
Graham and Sibbald, Greenmarket, Dundee DD1 4QB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.