Trusted Agent profile · Dundee
★★★★★
64 reviews across 2 platforms
110 Commercial Street, Dundee, DD1 2AJ
Direct Lettings Scotland Ltd's office in Dundee, at 110 Commercial Street, is rated 3.3 out of 5 across 64 reviews on two platforms, including 63 Google reviews rated 3.3.
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
2/5
GoogleNot very good staff not the best talk down to people. Plus renting from is a lot for average house's
Many thanks for your email. I am sorry to hear that you have not been 100% happy with our company. I take customer feedback very seriously. If you would like to email me directly on laura.weir@dlscotland.com with further information I would be more than happy to look into this. Kind regards, Laura Weir Operations Manager
5/5
GoogleProfessional and friendly service. Great team in the Dundee office and I would highly recommend working with them for your letting needs.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your feedback - this is very important to us. Laura Weir
5/5
GoogleWe lived in a DL property over the last 13 months during the pandemic. DL were from the beginning extremely helpful and friendly while maintaining a strong professionalism in their approach to our tenancy. I would not hesitate to recommend Direct Lettings to anyone looking for an uncomplicated and upfront letting agent.PositiveProfessionalism, Value
5/5
GoogleSmooth process from start to finish! All staff members were very helpful and were a pleasure to deal with.
Many thanks for the comments. Laura Weir, Operations Manager
4/5
GoogleDirect Lettings have helped resolve any issues with the flat I rent from then in a timely manner.
Many thanks Elaine. All feedback is important to us and we appreciate you taking the time to leave a review. Laura Weir, Operations Manager
5/5
GoogleI rented a property managed by Direct Lettings for over 3 years in Dundee and my experience was always excellent and I was very happy with the service I received as a tenant in a property they manage. They're very quick and responsive to …
5/5
GoogleMyself and my partner have rented with Direct Lettings for 3 and a half years and we’ve loved every second! We’ve lived in two separate properties managed by them as we upsized after two years. Both properties were managed by April McCallum …
5/5
GoogleExcellent staff and service, very well maintained properties and a joy to work with.
Thanks Bryan! Musselburgh Electrics are a trusted contractor that we also enjoy working with.
5/5
GoogleI recently rented a flat from Direct Lettings and it was a professional and friendly service. I would highly recommend Direct Lettings to everyone 👍 …
5/5
GoogleWe lived in a DL property over the last 13 months during the pandemic. DL were from the beginning extremely helpful and friendly while maintaining a strong professionalism in their approach to our tenancy. …
5/5
GoogleVery friendly staff and house is great
Thanks for your positive feedback. If you require any further assistance please do not hesitate to get in touch. Laura Weir, Direct Lettings
1/5
GoogleThe staff are ignorant, uncaring liars. I told them that my flat was dangerously cold, especially when the snowstorm hit, and they did absolutely nothing. Do yourself a favour and rent from any other agency.
5/5
GoogleSuper lovely ladies, who made our tenancy so easy from start to finish. Any issues regarding maintenance etc were dealt with so quickly and professionally.
5/5
GoogleThe staff at direct lettings have been really helpful in helping me find a flat at short notice. They were contactable and great at explaining everything. Would recommend.
1/5
GoogleAs a company doesn't even entertain the idea that someone with a small pet may want to rent a house. How dare I.
5/5
GoogleThe staff are all welcoming and when renting a house it was smooth and a good experience
3/5
Google+ + They would give you two extra weeks to pay the rent - - Don't expect that much help or maintenance!
1/5
GoogleExtremely unhelpful staff who cannot sort an issue. Please believe the 1 star reviews and avoid if possible.
2/5
GoogleThe manager is disappointing always asks for rents but does nothing for the tenants
5/5
GoogleVery helpful staff and very happy in my new home.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Direct Lettings Scotland Ltd's Dundee office has 64 reviews across two platforms: 63 on Google, 1 on Trustpilot (across the whole business).
Direct Lettings Scotland Ltd Dundee is rated 3.3 out of 5 across all 64 reviews, and 3.3 out of 5 on Google from 63 reviews.
Direct Lettings Scotland Ltd Dundee, 110 Commercial Street, Dundee, DD1 2AJ.
