Every review we hold for the Dumfries and Galloway office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Experience with Stephanie at Savills
I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!
Zhandos · 19 October 2024
Agent replied · 27 October 2024
We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotFirst Class Property Management
Savills have managed my property in Fulham for a number of years and have always done a fantastic job. Everyone there has been wonderful to deal with, always providing excellent service. I recently decided to sell, which involved a lot of extra work in a very short space of time for my property manager Sarah Fernandes. Sarah couldn't have been more helpful, responsive and proactive during this stressful period. Sarah is a true professional and a fantastic property manager. I would highly recommend Savills to anyone looking for excellent property management services and peace of mind.
Rosie · 18 October 2024
Agent replied · 27 October 2024
Thank you for your feedback, Rosie. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotGreat service thanks to Jack
We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.
Robbie · 17 October 2024
Agent replied · 27 October 2024
Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotSale Done by Savills Estate Agents
Having exchanged today, I wanted to write a review for the Savills Cobham team and in particular Tim Harrison, who led from the front and never lost his professionalism, however hard we made it for him.The whole experience from start to finish has been a joy, great presentation of our property, lots of viewings and the whole team taking a turn to ensure maximum exposure.I highly recommend using Savills and also putting your property into Tim's safe hands.Thank you Tim, Jake, Louise and all the rest of the crew, you did it!
Nicholas · 16 October 2024
Agent replied · 27 October 2024
Thank you, Nicholas, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotExtremely professional and personal service by Erick Dos Santos - Ealing Branch
I put the flat for sale in May and had viewings within a week. Erick Dos Santos in the Ealing Branch was assigned to the sale and he did a superb job. Got me a higher price than what it was marketed for. He kept me up to date with every viewing. When he found the buyer, he kept me informed at every step of the way until the sale went through. Brilliant service provided by him. I would highly recommend both Erick and Savills.
Aniz · 10 October 2024
Agent replied · 27 October 2024
Thank you, Aniz, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotThank You
I have owned a property in London since 2017. I have very little time to pay attention to managing the tenant or the property. I literally have no time for the property at all. But in all these years, I have not had one problem. And that is down to Matt Parish, Fiona and the team at Savills. Tenants have come and gone, the flat has had leaks and other problems like any property, but I have never had to lose any sleep over anything because the team at Savills are so professional, proactive and helpful.The best decision I made with this investment has been signing on Matt, Fiona and the team at Savills
David · 8 October 2024
Agent replied · 27 October 2024
Feedback is an invaluable reminder of the things that are important to our clients, David. So thank you for taking the time to review our performance. I am delighted your experience of Savills is such a positive one.
★★★★★ 5/5
Trustpilot5/5 experience
I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!
Anonymous · 30 September 2024
Agent replied · 27 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotClaire Newbury Excellent
I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.
Susan · 22 September 2024
Agent replied · 27 October 2024
Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotExcellent Service
We have rental apartments in Hackney so we work with Sandy Sitlani, Director, Lettings and Ritesh Gopaul, Team Leader in Property Management (hope I have that right). We have known Sandy for 10 years and he is indisputably excellent on all fronts. Ritesh is new to us but is also proving to be excellent. We recently needed some damp repair work done on one apartment. Ritesh lined up a Savills contractor (who also proved to be high quality) and managed the job from start to finish very efficiently, and kept me in the loop at all times. Highly professional, highly recommended.
Duncan · 18 September 2024
Agent replied · 27 October 2024
Thank you for your feedback, Duncan. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotMarcus is a great property manager
Marcus from the Richmond office took over to as my property manager at the beginning of the year and I am very pleased with the level of service provided. He always swiftly replies and follow up to any query/ issues with great communication to keep me updated. He also helped to resolve some complicated aged invoice issues with the building management company which has been ongoing since before he joined.I am feel like I am definitely in good hands and really appreciate his support.Thank you Marcus!
TC · 16 September 2024
Agent replied · 27 October 2024
Thank you for taking the time to review our service, TC - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
TrustpilotRickmansworth Savills
I cannot recommend Reah and the property management services of Savills Rickmansworth highly enough! We've been with her for over seven years, and throughout that time, we have experienced nothing but exceptional care and professionalism. Whenever we have had a need or a question, Reah has consistently responded with remarkable speed and efficiency, always ensuring that our concerns were addressed in a timely manner.Her attention to detail and proactive approach make the entire experience stress-free. From minor repairs to more significant matters, we know we are in excellent hands. It’s rare to find someone who not only takes pride in their work but genuinely cares about their clients, and that is exactly what we have with Reah. We feel incredibly fortunate to have her as our property agent and cannot imagine working with anyone else. Truly, she sets the gold standard for property management!
Stacy · 12 September 2024
Agent replied · 27 October 2024
Thank you for taking the time to review our service, Stacy - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
★★★★★ 5/5
TrustpilotSupportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Rony · 18 November 2024
Agent replied · 22 December 2024
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotParvinder was amazing throughout the…
Parvinder was amazing throughout the whole sale process , her efficiency and attention to details was 110% and can not give her enough high praise, outstanding Completely Great team from the start Very professional and all very understanding and approachable, Nina was amazing doing all the viewings and always went the extra mile to make viewing appointments work around my family Would 100% recommend Chelmsford office and the team , I’m sure they are all great at what they do.
Peter · 31 August 2024
Agent replied · 27 October 2024
Thank you, Peter, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.
★★★★★ 5/5
TrustpilotThank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Prashanth · 28 August 2024
Agent replied · 27 October 2024
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Luca · 8 May 2026
Agent replied · 5 June 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described.
Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case.
We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️
I feel incredibly lucky and truly appreciate having you as my property manager, Shikha.
You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem.
You are truly a superhero and a superstar!
Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟
A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️
Christian · 9 October 2026
★★★★★ 1/5
TrustpilotOne of the worst real estate agent
One of the worst real estate agent. The teams don't even talk to each other. If you ever see a property online, don't inquire, because it was gone weeks ago. They hold you on saying they are trying to arrange a viewing but the reality is they already have an offer, they are just trying to get a better one in. I was told that the agent is trying to arrange a viewing, in reality the property offer was accepted 5 days ago, they were just holding me on to sell something else. I could have gone for a really nice property, but I missed out on because of the worst customer service by Savills agents.
HA · 9 October 2026
★★★★★ 5/5
TrustpilotSavills Sunningdale team were an…
Savills Sunningdale team were an absolute pleasure to work with on the sale of my property.From the initial visit to the sale completion, it was a positive experience, in particular, Frazer who actioned the valuation, was always available for advice, queries, professional and personable at all times.Tim Chapman was my main contact for viewings and feedback, what a remarkable young man, a true credit to the Savills brand, professional, courteous (even when under pressure) and a great communicator, I could not of asked for a better contact to help me through from start to finish on the sale of my property, well done Tim and thank you very much!
Miss · 16 August 2024
Agent replied · 23 August 2024
Thank you so much for your review Miss Gregory. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 5/5
TrustpilotBrilliant service
Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.
Robert · 6 October 2026
★★★★★ 1/5
TrustpilotDO NOT USE SAVILLS LONDON
VERY POOR COMMUNICATIONS SAVILLS LONDON office do not instruct these for your commercial sale or business.
SALESMEN are honestly poor in communication dis-respectful to independent operators and not take them seriously.HEAD SALESMAN says I am not a customer he only interested in his client. Without customers enquiring and buying on commercial property on website SAVILLS have no business.
HEAD SALESMAN policy only like dealing people ringing up on a business or property by e-mail only he told me thinks that is best.When you put offer in they just give you standard answer want multiple operators so why don’t they say at beginning or on advert mis-leading and wasting people’s time.
Find culture of that office toxic and Salesman talking about customers personally between him and SALES STAFF not creating a professional environment and bringing up what I’m discussing with other colleagues like back at school. Bringing something 15 year ago last conversation irrelevant not helpful.
SALES STAFF hangs up on customers multiple times and only hears one side of complaint and sides with his junior. Not good at all how you conduct any sales in professional manner cannot believe so in SAVILLS. HEAD SALESMAN you are in wrong job you do not like do business. JUNIOR STAFF very immature not a clue how talk business people at all just makes himself look out his depth here. His attitude cost a BAR SALE here and no negotiation skills what so ever. Not listen to customers questions either put to him.I would not trust these 3 in office put any offer forward at all feel they are not doing their clients justice.
Have good mind to chase down freeholders on land registry search and contact them direct. Please do not instruct any commercial business with these people when you do get call off them you cannot get straight answer feel they do not listen at all god help if this way get things done.SALESMAN dealing with sale Revolution Bar Huddersfield thinks should talk customers like you talk I talk and no interruptions like using CB radio totally bizarre. He gets tongue tied when you have awkward questions to him and assumes and makes out customers are doing things when they not.He made allegation that I could not afford come view property in Manchester 150 miles why would he assume this dis-graceful behaviour . When you challenge him he changes subject.How he closes a deal not sure no confidence in him honestly he not good listener to customers he just ignores your previous business experience and changes subject.
Complaint policy is non existent e-mailed relevant people in office and complained verbally HEAD IN SALES he not interested. I have e-mailed Social media at SAVILLS with a complaint still waiting for acknowledgement or an answer to date !!!!!!
Dave · 2 October 2026
★★★★★ 4/5
TrustpilotMy experience at Savills was a little…
My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!
Catherine · 19 November 2024
Agent replied · 22 December 2024
Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotBailey was lovely to deal with and…
Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.
Kirsty · 24 April 2026
Agent replied · 5 June 2026
We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotPrompt & Professional
I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.
Jonny · 23 October 2024
Agent replied · 22 December 2024
Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 1/5
TrustpilotAbsolutely Shocking
Absolutely Shocking! Savills manages our estate and has been shocking to the extent where the Service Charge in an apartment is Salford is more than some decent apartments in Central London. It is also one of the most (if not the highest) expensive apartments in Greater Manchester and this is in fact if you consider luxurious apartments in Deansgate square which has gyms and swimming pool. This is all in fact that there are basically minimal facilities on site - nothing if you compare to other apartments charging £4.8 per square feet. Absolute mismanagement throughout since I have been here and they have the audacity to gaslight us when we ask genuine questions and then on top of that charge a very high management fee. Never ever going to buy an apartment or property that is managed by Savills or let them manage my apartment or manage the sale if I plan to sell mine now. Gave them 4-5 years to get their things together and they simply dont care.
Middlewood · 16 July 2024
Agent replied · 23 August 2024
We are truly sorry to hear that your experience with us fell short of your expectations and would like the opportunity to learn more about this and discuss how we can make things right.Please feel free to reach out to us directly via email: socialmedia@savills.com so we can further understand your concerns and work towards a resolution.
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