5/5
TrustpilotConnells Leavesden
Very pleased with our experience of Connells Leavesden. Ross & the team did a great job & kept us informed every step of the way
Trusted Agent profile · Dudley
Connells Dudley reviews
★★★★★
1,909 reviews across 2 platforms
4 & 5 Stone Street, Dudley, DY1 1NS, DY1 1NS
Connells's office in Dudley, at 4 & 5 Stone Street, is rated 2.3 out of 5 across 1,909 reviews on two platforms, including 274 Google reviews rated 4.4.
Reviews
Every review we hold for the Dudley office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotCornell’s found a cash buyer for my…
Cornell’s found a cash buyer for my property within days and the property sold without really going on the market, the buyer stuck with us getting probate and we sold this week
1/5
TrustpilotAdvertise properties at an undervalued…
Advertise properties at an undervalued price to start a closed bidding war between interested parties. Unhelpful staff that give you no guidance and reject your offer with no explanation given. Disgraceful way to treat to prospective purchasers.
1/5
TrustpilotTerrible Service
I currently rent a property via Connells... I have spent 39 days without Gas and they have been ZERO help in recovering compensation for me from the landlord and have distanced themselves continually from the situation.Terrible Terrible service that I would not recommend to anyone.
1/5
TrustpilotRubbish
Rubbish. Sneaky people. Impossible to arrange an appointment. Never call you back. Avoid this company.
1/5
TrustpilotCONNELLS ARE THE WORST
Do not use Connels to let your property. They are completely incompetent and treat your tenants like rubbish. I have been waiting to get something fixed through them for months, and they won't let me talk to my tenants directly!I'm taking my business elsewhere.
1/5
TrustpilotPester power is not customer service
I made an enquiry about selling my house. Then decided to postpone. Call after call, emails booking valuations I'd not agreed then a call from HQ!Disgusted with their pestering which borders on harassment.
5/5
GoogleThe rentals team Aisha and Jayson have looked after us so well. We have had such a great experience. They are so easy to contact and always answer any questions we may have. They are very professional and friendly. Thank you!!!!!
1/5
Trustpilotworst firm gets offended when you…
worst firm gets offended when you appeal a valuation
1/5
TrustpilotLying greedy corrupt and rude
Lying greedy corrupt and rude. Worst experience I've ever had dealing with an estate agent. Just let that sink in. They are the worst 'estate agent' operating in the UK. They pay no regard to the law or any notion of good customer service.
1/5
TrustpilotToo many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
5/5
GoogleGreat food very polite staff
Agent replied · 24 October 2024
Thanks for the 5-stars for our Connells Dudley office.
5/5
GoogleGreat service, thank you for helping us sell our home and purchase the next. House selling, buying and renting can be stressful but it helps when your dealing with a professional, experienced and friendly team. Thank you
1/5
Trustpilotabsolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Wonderful to hear you had such a fantastic experience, thank you for your feedback! We’d be grateful for any extra details you’d like to share!
5/5
TrustpilotFor certain I would recommend this company!
Our experience with Connells was really great.My husband and I went to rent a house and we meet Rebeca and Georgia which were very friendly, they helped us a lot and proved their professionalism.Thank you!For certain I would recommend this company!
5/5
GoogleHad an amazing turn around, house gone in two days. A big thank you to connells you deserve all of the above, we look forward to your continued support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleLauren Bennett, Beth and Holly @ Connells @ Dudley DY1 branch are absolutely fantastic, very professional and polite. They are a great team and with great customer service skills.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotI recommend Connells estate agency
I recommend Connells estate agency. Ben King offered an excellent service as mortgage advisor. Very reliable person and very helpful 5*Nathan the estate agent was very nice too.
1/5
TrustpilotI don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
1/5
TrustpilotThey are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
TrustpilotLexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
TrustpilotWe have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
5/5
GoogleHaving found the property we were looking for in July,Beth at connells swiftly and professionally took control and moved us into our property with no hassle or fuss. Many thanks 😊PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
