Trusted Agent profile · Droitwich Spa, Worcestershire
Verified
★★★★★
710 reviews across 3 platforms
226 Worcester Road, Droitwich Spa, Worcestershire, WR9 8AY
Part of Nicol & Co, see every office.
Nicol & Co's office in Droitwich Spa, Worcestershire, at 226 Worcester Road, is rated 4.9 out of 5 across 710 reviews on three platforms, including 405 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
405
Reviews on Google
This office
208
Reviews on Facebook
Business-wide
97
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ...Read all 29 from sellers
The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ...Read all 20 from buyers
I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ...Read all 10 from landlords
I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ...Read all 16 from tenants
Our company You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.
5/5
GoogleThe Nicol team are friendly and efficient, from viewing to onboarding the paperwork was straightforward and timely. The one issue that arose in the first years rental was addressed quickly - within 24hrs. Just what you want as a tenant, and as an owner. Happy.
5/5
GoogleReally good service from Coral who valued the house accurately and Jess dealing with sales progression. I was regularly updated and a new buyer was found very quickly when we had a fall through which was no fault of the agents, very good agency I’d recommend to anyone.PositiveResponsiveness, Quality, Professionalism
5/5
FacebookExcellent service from all at Nicol & Co while we were searching for a property. They were one of the only agents to keep us updated with properties coming to market and went above and beyond to help us. 10/10 customer service, Molly in particular was brilliant, thank you
5/5
GoogleOur experience with Nicol & Co has been brilliant thus far - everyone we spoke to (Dan, Coral, and Molly) has been professional, friendly, and helpful, with good communication and prompt responses. We look forward to continuing to work with them over the coming weeks.PositiveResponsiveness, Quality, Professionalism
5/5
FacebookI highly recommend Nicol & Co having dealt with a few estate agents recently whilst looking for a new home I felt the experience Karen Smith provided was second to none! Great communication, she always came back to me when she said and she really made me feel she cared!
5/5
GoogleDan and the guys/girls at Nichol and Co were an absolute pleasure to deal with. We were talked through the whole process with market examples and stats to back up what was said in a clear and informed manner. Always available to answer any of our queries and would not hesitate to use again!!!
5/5
FacebookNicol and co have been fantastic throughout my purchase . The staff have all been very helpful , namely Coral who kept us updated throughout and phoned every time that she said she would and also answered all questions we had in a timely and professional manner.
5/5
GoogleExtremely helpful & enthusiastic team!
Hi Nicky, thank you for your 5* review! We are really pleased the team at Droitwich were extremely helpful and enthusiastic. They are always willing to help. We strive to be the best in Droitwich.
5/5
View AgentsFantastic.
Absolutely brillaint service from the agrents at nicol and co. Fast, helpfull and polite. Made our move as hassle free as possible.
Hi Sophie, Really appreciate you taking the time to write a review. It's great to hear that we were able to make your move as hassle free as possible. Best wishes
5/5
GoogleGreat service, lovely staff who have been helpful and communicative throughout. Have helped us find a new home, and have been very accommodating of our needs. Our main point of contact was Dan, who was friendly and professional liaising between us and the vendors.
1/5
FacebookPlaced a sign illegally on public land blocking the view of traffic on a busy main road. When asked politely on Monday morning to move it they hadn’t bothered by 5pm on Tuesday. Had been thinking of using them myself though won’t bother now
1/5
FacebookPlaced a sign illegally on public land blocking the view of traffic on a busy main road. When asked politely on Monday morning to move it they hadn’t bothered by 5pm on Tuesday. Had been thinking of using them myself though won’t bother now
5/5
FacebookVery professional and friendly, sent out regular information to look at.
Hi Tim, thank you for the review. We are very pleased that you are happy with the service provided to you
5/5
View AgentsExcellent Service
We have received excellent service from Paul, who has done everything he can to help us find the right house.
Hi Emma, Thank you for taking the time to write this positive review. Best wishes
5/5
FacebookLauren and Ellie from the Malvern office were friendly and helpful, providing prompt responses to numerous queries. Recommend Nicol & Co without hesitation
1/5
GoogleThe house that we rented, on face value, looked amazing. However underlying issues that were not expressed made this house a nightmare to live in. Communication with them was terrible, and when we finally had the chance to chat they were often rude. Do not go with Nicol and Co
5/5
View AgentsNicol and co Highly professional
Nicol and co. Highly professional, knowledgeable, friendly, helpful, and efficient. I would like to especially commend Karen Smith.
Hi Alan, Thank you for taking the time to write a review. Best wishes
5/5
View AgentsFantastic service
As landlords we will most definitely come back, excellent customer service, efficient and very helpful. Highly recommended
Hi Heather, Thank you for taking the time to write a review. Best wishes,
5/5
FacebookWould like to say a massive thank you to the team at Nicol & co for all they did for us in selling our old home and buying our new. Top class from start to finish really went above and beyond for my family. Many thanks the Jarretts xxx
5/5
FacebookWe can highly recommend Nicol & Co. From start to completion, over the expanse of 13 months, they have been professional, dedicated and communicative. A special mention must go to Zoe & Leanne for being there when needed. Thank you.
5/5
Facebookwe received 5* service from the Droitwich office from start to finish. everyone at the office are so helpful and professional, the best part of using Nicol and Co is the dedicated sales progression team. highly recommended
5/5
View AgentsExcellent Service
Excellent service - well organised - professional team Nicol & Co Estate Agents no.1 for choice...
Hi Michael, Really appreciate you taking the time to write this positive review about the company. Best wishes
5/5
GoogleMy parents have recently bought an apartment through Nicol and Co. We received regular and helpful updates throughout the process from your team. I was very impressed by their high level of commitment, professionalism and caring. Thank you.
5/5
FacebookNicol & Co are the best estate agents we've come across. Georgina McGorrigan was invaluable and I'm not sure we would have succeeded in the sale if it wasn't for her. We highly recommend them and most definitely Georgie.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
29 reviews from sellers, rated 4.9 out of 5 on average. For example, Eirlys wrote: "Nicol and Co, particularly, Karen Smith were the right choice of agents for the sale of my little Victorian house. My viewings were carried out with ease and ..."
20 reviews from buyers, rated 4.7 out of 5 on average. For example, TJ wrote: "The viewing was great! Everything that we wanted from the flat and from the agent. We were allowed a very healthy amount of time in the property to view it all ..."
10 reviews from landlords, rated 5.0 out of 5 on average. For example, JULIE wrote: "I would just like to say how very impressed I was with Amy Laura Hall. We were looking to possibly rent our home out so as to start a new adventure in the ..."
16 reviews from tenants, rated 4.9 out of 5 on average. For example, Matt wrote: "I needed to source accommodation for a new colleague at very short notice. Having been let down by one agent, I turned to Nicol & Co and received a brilliant ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Worcester won Platinum; Nicol & Co, Malvern won Gold.
