Trusted Agent profile · Driffield
★★★★★
1,052 reviews across 1 platform
56 Market Place, Driffield, YO25 6AW
Auction House's office in Driffield, at 56 Market Place, is rated 4.8 out of 5 across 1,052 reviews on 1 platform.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotRobert Hurst kept in touch throughout…
Robert Hurst kept in touch throughout the process and gave sound advise. I have used Auction House a number of times and the service is always 1st class.
Thank you for your kind feedback. We're pleased you had such a positive experience with the East Anglia team and we'll be sure to share your feedback with Robert personally. All the best, Sarah
5/5
TrustpilotSelling our family home after 42yrs was…
Selling our family home after 42yrs was really difficult, and after being messed around by buyers, Jenny from Auction house was wonderful, and understanding. A simple and quick process to put the paperwork together, office staff were lovely, and thankfully the house sold in its first Auction, thanks to all.
Thank you for your feedback Lynne!
5/5
TrustpilotThey were very good and hassle free
They were very good and hassle free. Kept well informed on what was going on, just waiting for everything to go through now. Thanks Gary.
Thank you for your great feedback. All the best - Sam
5/5
TrustpilotHighly recommend as a buyer
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.
Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi
5/5
TrustpilotHighly recommended
A good experience all the way from valuation to sale. Chris clearly really understood our market and guided us throughout the process of selling via auction which we had no experience of, with lots of help and advice. We felt like we were in good hands, had great support from the whole team and a really positive experience all round with a good sale.Its nice to deal with a business that makes customers feel valued and focuses on service - we don't see enough of it these days!
Hello, thanks for your fantastic feedback. The whole team is thrilled to read your comments as we strive to deliver the highest possible standards of service. Thank you for putting your trust in us - Chris.
5/5
TrustpilotGreat Service
Excellent service and Jenny was extremely supportive and went above and beyond.
Thank you for your review of Jenny & Auction House, we are so pleased to hear you found us to be extremely supportive. All the best - Lauren
5/5
TrustpilotLukas was fantastic through the whole…
Lukas was fantastic through the whole process. Would definitely use auction house again.
Thank you Dan for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been fantastic throughout the process. Thank you for recommending us, All the best - Lauren
5/5
Trustpilotvery supportive
The whole team at Auction House were always on hand, both to keep me up to date with what was occurring and to answer my queries.The process of auctions might not suit everyone but if you are considering then I would recommend going in for a chat to discuss the options.
Hi Beth, great to hear you were kept up to date with the whole process and received timely responses from the Auction House Hull & East Yorkshire team! Best, Auction House
5/5
TrustpilotEverything was explained all the way…
Everything was explained all the way through
Hi Patricia, great to hear everything was explained thoroughly! Thanks for taking the time to leave this feedback. Best, Auction House
5/5
TrustpilotVery good service provided by Catherine…
Very good service provided by Catherine and the team at Auction House. Would highly recommend.
Thank you Jon Hook for your review of Catherine & Auction. We are so pleased to hear Catherine provided you a very good service. Thank you for recommending us - Lauren
5/5
TrustpilotEase of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated. I would highly recommend her.Thank you
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
5/5
TrustpilotRecommended
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.
Thank you for your review of James, Rebecca, Michelle and Carly from our Auction House West Yorkshire team. We are chuffed to hear you received an efficient service and we really appreciate your recommendation, all the best - Rachael
5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
2/5
TrustpilotNot too great, but got through in the end
Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.
Hello Hamza We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi
5/5
TrustpilotPurchase of Red Road cottage
Can't recommend Auction House Scotland enough, I spoke with a guy called Jon Adams who gave me all the information I needed really helpful & he put me in touch with a solicitor who himself was a brilliant guy taking on the job at such short notice. Excellent thank you very much. Leon
Hi Leon, thank you for leaving such a positive review. It's great to hear of the help you received from Jon at Auction House Scotland. Best, Auction House
5/5
TrustpilotWe have now purchased our second…
We have now purchased our second property with auction house and had just as good of an experience as the first. The team are always helpful when it comes to arranging viewings and answering questions. They are all happy and friendly and make the process simple and easy.
Hi, its great to hear that you have had some good experiences buying in East Anglia's auctions, thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotSeamless Professional Experience
After failing to sell via the Estate Agent route for 2 years, we contacted Mark Upston. He was professional throughout, realistic with the valuation, and maintained contact as necessary. Our property sold above expectation. It was an easy process from start to finish and we would highly recommend Auction House.
Hi Roy, it is excellent to hear that you had a seamless and professional experience selling your property with us! Thank you for the recommendation. Best, Auction House
5/5
TrustpilotExcellent service
Excellent service. Dan was fantastic from start to finish. Highly recommended.
Thank you Philip for your review of Dan at Auction House North Wales, we are so pleased to hear you had a fantastic experience throughout. All the best - Rachael
5/5
Trustpilotstraightforward and uncomplicated
Jordan made the auction of my late uncle's property straightforward and uncomplicated
Thank you Stephen Sullivan for your review or Jordan & Auction House. We are so pleased to hear Jordan helped make the process straightforward - Lauren
5/5
TrustpilotEasy purchase
The whole process was very easy. Lukas was easy to contact in case of any questions.
Thank you for your feedback. All the best - Sarah
5/5
TrustpilotFantastic experience
Fantastic experience - our first time at auction and we came away with two properties. The agents were very friendly and helpful, viewings were a breeze. The bidding registration process was simple and bidding online was easy - though agents were very happy to offer telephone bidding if needed. We received a memorandum of sale instantly after payment and everything has been smooth. I thoroughly enjoyed our auction experience and hope to bid again in future auctions.
Hello, thank you for your feedback. What a fantastic result for your first auction! Great to hear about your experience bidding and post-auction. We hope to see your registration to bid again in the future! All the best - Abi
5/5
TrustpilotAmazing service
Amazing service - Melanie was always on hand to answer any questions and assist where possible. 1st Auction purchase and would highly recommend the team based on my recent experience. Thank you.
Hello, thank you so much for your feedback and sharing your experience with Auction House Sussex. All the best - Abi
5/5
TrustpilotExcellent service when selling our property
Guy Leeder from the Auction House did a fantastic job. He advised us on the best way to put the house to auction while giving us options so the choice was always ours. We were kept us informed through our the whole process and were delighted with the result. He provided a professional, friendly and efficient service. Thank you.
Thank you Jane for your review of Guy & Auction House. We are so pleased to hear the team provided you an excellent service, All the best - Lauren
5/5
TrustpilotGreat service, lovely people…
Absoultly excelent service from the Auction house. Read my story below.My parents were trying to sell some commercial properties they had owned for a while. We first went down the estate agent route and went with the ones who sounded like they knew what they were doing and gave a high valuation. We waited months and months with no joy or viewings. We then went with another estate agent and again waited months with nothing. We then contacted Brian at the Auction House, he came out and had a honest conversation with us about the valuations the estate agents had put on and set out what he thought they would be worth. We were a bit shocked at first but he was really patient and understanding with my parents and explained things really clearly. Properties are now all sold and the valuation brian predicted was pretty much spot on! Wished we went here first would have saved us a lot of time. Great service, thank you Auction House!
Hello Steven, Thanks so much for your review. We're so happy to hear that you were able to sell you properties with Auction House. All the best - Abi
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