Every review we hold for the Doxford International Business Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy elderly mum rents her house from Monster lets and they couldn't be more helpful. They respond instantly if she needs any repairs and her home is very well maintained and cared for. We couldn't recommend them highly enough!!!
Tracey · 23 June 2019
Agent replied · 21 June 2024
Thanks Tracey - it helps that you mum is a pleasure to deal with too!
★★★★★ 5/5
GoogleI have used the team at Monsterlets to manage my investment properties for several years. They have provided a consistently excellent service. Good communication, knowledgeable and a pleasure to deal with. I recommend them highly.
William · 23 June 2019
Agent replied · 21 June 2024
Thanks Will - your loyal support is greatly appreciated
★★★★★ 5/5
GoogleDon’t know how anyone can give less than 5 stars. By far the best letting agency I’ve ever been with! I couldn’t ask for a better landlord ☺️
Kelly · 23 June 2019
Agent replied · 21 June 2024
Thanks Kelly - your comments are greatly appreciated!!
★★★★★ 5/5
TrustpilotWe have always been impressed with the…
We have always been impressed with the letting service provided by monsterlets. Their service has been constantly efficient and professional and we would hifgly recommend to use them. Simon and Anna
Mr · 7 October 2023
★★★★★ 5/5
GoogleExcellent service. Team is approachable, professional and extremely efficient.
I have done business with this firm with great pleasure and would recommend highly.
Best wishes
Fair · 23 June 2019
Agent replied · 21 June 2024
Thanks so much for your comments!
★★★★★ 5/5
GoogleGreat service, advice, productivity and most importantly to our business great proactive communication with both ourselves and the tenants
83 · 17 May 2024
★★★★★ 5/5
GoogleExcellent service, any issues efficiently dealt with. Easy to communicate with letting agency and always provide helpful and friendly customer service. Would highly recommend!
Euan · 16 April 2019
Agent replied · 21 June 2024
Thanks for your comments!
★★★★★ 1/5
GoogleBiggest con off a letting agency 500 pound for a reference repairs not getting done complete and utter joke
Chris · 23 June 2019
Agent replied · 21 June 2024
Thank you for your message Chris. I have checked our records and do not have any clients going by your name so I am confused as to why we have this review from you. We do not charge a £500 fee for any of our services especially not references as stated in you review. In addition to this we work closely alongside our landlords and contractors to ensure maintenance and repair standards are always adhered to. Have you got us confused with another company? - there is another company called Monsterlettings which is based down south of the country and I am wondering whether it is this company you are referring to. You can contact me anytime to discuss this review and hopefully resolve any confusion. In the meantime I have reported this review to Google as an incorrect post. Thanks again. Lisa at Monsterlets - 07885 982153 or lisa@monsterlets.com
★★★★★ 5/5
GoogleWith several years of experience using Monsterlets i can recommend their knowledge and professionalism, a good all round service.
Andrew · 23 June 2019
Agent replied · 21 June 2024
Thanks Andrew - your feedback is highly valued as is your support to our business
★★★★★ 5/5
GoogleNo nonsense, efficient, service. Issues are sorted swiftly and with the minimum of fuss. Highly recommended.
Heidi · 23 June 2019
Agent replied · 21 June 2024
Thanks for your comments Heidi - really appreciated
★★★★★ 5/5
TrustpilotI've been a tenant with monster lets…
I've been a tenant with monster lets since 2019. Lovely staff, always on the other end of the phone to help. Repairs are done as soon as they can be.
Sarah · 22 October 2022
★★★★★ 4/5
TrustpilotI enjoy working with Monsterlet and I…
I enjoy working with Monsterlet and I think they are efficient in what they do. They are straightforward, honest and transparent, and this is to the best of my knowledge.
Mr · 15 October 2022
★★★★★ 5/5
GoogleFriendly, efficient and always very helpful. Would definitely recommend Monsterlets.
Peter · 16 April 2019
Agent replied · 21 June 2024
Thanks for your comments Peter!
★★★★★ 5/5
TrustpilotHad no problems using Monsterlets
Had no problems using Monsterlets. They deal with our Tenanancy agreement and all the legal matters that come with it. Always very professional and timely.
L · 16 October 2022
★★★★★ 5/5
TrustpilotVery attentive friendly service from…
Very attentive friendly service from Monsterlets. Totally trustworthy - sorted out any problems in my property with efficiency and always kept me informed.
Excellent.
Sue · 15 October 2022
★★★★★ 5/5
TrustpilotExperienced team who manage with…
Experienced team who manage with minimum fuss. Always approachable and hard working team. Lisa and Julie at the helm keeping us all right.
JOHN · 22 October 2022
★★★★★ 5/5
TrustpilotWe have been clients of Monsterlets for many many years for…
We have been clients of Monsterlets for many years. Excellent service, superb staff., Extremely knowledgeable regarding " landlords " duties, safety provisions etc.
Mr · 15 October 2022
★★★★★ 5/5
TrustpilotWe have been clients of Monsterlets for many many years for…
We have been clients of Monsterlets for many years. Excellent service, superb staff., Extremely knowledgeable regarding " landlords " duties, safety provisions etc.
Mr · 15 October 2022
★★★★★ 5/5
TrustpilotMy experience was good as I don’t have…
My experience was good as I don’t have to do anything they do it all for you so no complaints
Mr · 23 October 2022
★★★★★ 5/5
TrustpilotAlways available to help with absolutely anything
Always available to help with
Any problems
Fantastic company all round
Currently looking after three of my apartments
Mr · 22 October 2022
★★★★★ 5/5
TrustpilotBrilliant service and best rates out…
Brilliant service and best rates out there. Wouldn't trust anyone else with my properties. Can’t recommend them enough!
Gordon · 15 October 2022
★★★★★ 5/5
TrustpilotExcellent service. EasyJet to deal with and all the staff members are kind and helpful
Excellent service. EasyJet to deal with and all the staff members are kind and helpful.
IMTIYAZ · 23 October 2022
★★★★★ 5/5
TrustpilotVery friendly and easy to deal with
Very friendly and easy to deal with. Handled everything quickly and efficiently. Can't faulty them!
A · 20 October 2022
★★★★★ 5/5
TrustpilotProactive and professional …
I found Monsterlets to be exceptionally good. Proactive and professional.
Chris · 23 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.