Every review we hold for the Downpatrick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience with propertypal…
Great experience with propertypal mortgages. Everything was made easy and progressed very quickly. Laura, Nicole and Conor are all very good at their jobs.
Jonathan · 7 January 2021
Agent replied · 15 June 2024
Hi Jonathan,We agree, Laura, Nicole and Conor are all very good at their jobs 😃Thank you for taking the time to leave us such a good review and we are so pleased we were able to make everything so easy for you.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThanks to the Team
Thanks to Maire, Zoe & Bebhinn for your help. Great service and communication.
Rd90 · 16 September 2022
Agent replied · 15 June 2024
A big thanks for the 5* review. Maire, Zoe & Bebhinn will be delighted to hear your kind words. Congratulations on your new home 🎉 PropertyPal Mortgages
★★★★★ 5/5
TrustpilotThank you for the great service
Thank you for the great service. Everything was very efficient and we were kept up to date every step of the way.
Cara · 5 May 2021
Agent replied · 15 June 2024
Hi Cara, We're really appreciative of your great review. We love to hear that you found everything efficient and felt informed throughout the process - it's what we strive to do. Have a great day 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotTop class mortgage broker
Owen was extremally helpful and reassuring in getting me my mortgage. I also received updates throughout my application. The amount of time spent going through the whole process was excellent as well. I would highly recommend using property pal mortgages
Michael · 1 March 2023
★★★★★ 5/5
TrustpilotExcellent and fantastic Service
Excellent and fantastic Service. Lindsey was very helpful and accommodating. Aimee and Kathryn also did well. Great team work.I am very grateful.God bless you all.I highly recommend Property pal Mortgages.
Angela · 6 November 2017
Agent replied · 15 June 2024
Hi Angela, Thank you for giving your feedback on our service. Lindsey has seen your kind words and was absolutely delighted to receive your comments, it really made her day. I will ensure Aimee & Kathryn also sees your review - I know they will be just as pleased.Wishing you all the very best in your home.Kind regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommend!
I cannot recommend property pal mortgages enough. From first buying my house two years ago to renewing my mortgage this year. They have been helpful, informative and patient through the whole process. I am a bit clueless when it comes to this sort of thing and they have explained everything in great detail. The whole thing couldn't have been simpler and I was kept in the loop with everything.
Angela · 3 June 2021
Agent replied · 15 June 2024
Hi Angela, We really appreciate you taking the time to leave us such a great review. It's amazing to hear that you decided to renew your mortgage with us again - we must be doing something right in that case 😉We look forward to working with you again in the future. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotVery helpful service and fast
Cory · 18 May 2026
★★★★★ 5/5
TrustpilotFirst time buyer
Honestly can’t thank the guys at Property Pal enough, 1 week it took to get my Mortgage Offer, the quickest mortgage application ever lol. They made everything run so smoothly from start to finish and kept me updated every step of the way. Can’t thank you guys enough for all your help, will deffo be using Property Pal in the future and recommending to every person I know :)
Shaunéen · 23 March 2021
Agent replied · 15 June 2024
Hi Shaunéen, It's so great to hear your valued feedback. We love helping first time buyers and making the process easier for you. It's how we get our kicks 😉 Thanks. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat company
The customer service from this company is excellent, they are so easy to deal with, and are extremely informative. Any questions or queries I had were answered in great detail. I would highly recommend them.
Paul · 12 August 2025
★★★★★ 5/5
TrustpilotVery good service from a very dedicated…
Very good service from a very dedicated team. Especially Laura as she went over and beyond to help us. Thank you everyone.
Alan · 13 September 2020
Agent replied · 15 June 2024
Hi Alan,You are very welcome from us all!So pleased we were able to help you and offer you a very good service.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThe staff was great and kept me…
The staff was great and kept me informed and on the right path. Laura was amazing and went above and beyond to help me get my mortgage.
Gina · 14 December 2023
★★★★★ 5/5
Trustpilot5 star service from the start
5 star service from the startThe staff at PropertyPal go above and beyond to make the process very quick and easily structured. They were always at the other end of the phone to answer any of our queries and really helped to relieve the stress of buying a house. I would highly recommend their service if you want a hassle free experience!
Stephen · 18 February 2022
Agent replied · 15 June 2024
Hi Stephen, A big thanks for your kind words, it means so much to the team ❤️We really do try to go above and beyond so it's great to hear your positive feedback.Good luck with everything 🏡 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service and very fast
Great service from the initial phone call with Connor when applying for the Mortgage In Principle right through to when Laura sent in our full mortgage application. Couldn't have went any smoother and we got our offer back in around 5 working days which included the Easter holidays. Didn't even have time to be stressed about anything as the whole process flew by. Would highly recommend.
Paul · 9 April 2021
Agent replied · 15 June 2024
Hi Paul, Thanks for the 5* review, we really appreciate you taking time to leave us such great feedback. Connor and Laura will be delighted to hear that you had a great experience with them both. We are always working to make the application process as stress free as possible. Have a great day 😊 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThank you Catherine Stuart and Ian…
Thank you Catherine Stuart and Ian fantastic team in getting it done
Andrew · 24 March 2022
Agent replied · 15 June 2024
Hi Andrew, We really appreciate you taking the time to leave us a 5* review - it's great to hear that you found Catherine, Stuart and Ian helpful.Wishing you lots of happiness in your new home 🏠PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFirst class service
Damian and the team were so helpful and made the whole process so easy. Definitely 5 stars
Ann · 14 April 2021
Agent replied · 15 June 2024
Hi Ann, Thank you for taking the time to write us a 5* review. Our team always strive to give the best advice and to keep our customers fully informed throughout the whole process.We really appreciate your feedback and hope we can help you again in the future 😊Have a great day. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotStress Free
Always taking the stress away from mortgage issues. Wouldn’t use anyone else. Knowledge is second to none.
Quinn · 1 April 2021
Agent replied · 15 June 2024
Hi, Thanks for your 5* review, we really appreciate the kind words. We'd hope that our top notch service and knowledge would mean you wouldn't want to go anywhere else 🥳Thanks, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFriendly, effective and hassle-free service!
I did everything through PropertyPal and I'm so glad I did. I found the property I wanted on their app, then got my mortgage pre-approval and later my full mortgage offer all within 4 weeks. I was a first-time buyer, but they made everything so easy for me. They arranged a Google Meet appointment were we discussed the full extent of the mortgage for the property I was purchasing. We also went through all the available brokers to find the best deal at the time. They even set me up with a great solicitor to deal with the legal side of the purchase. All-in-all, I have no faults to speak of. They were effective, fast and always got back to my queries quickly, not to mention sorting everything out for me. I cannot recommend PropertyPal enough! ☆☆☆☆☆
Philip · 24 May 2023
★★★★★ 5/5
TrustpilotBebhinn was extremely helpful in…
Bebhinn was extremely helpful in getting this sorted as fast as possible.
Peter · 7 February 2022
Agent replied · 15 June 2024
Hi Peter, Thanks for taking the time to leave us a 5* review. We're delighted that Bebhinn was able to help you along the process - we will be sure to pass on this lovely feedback to her. Have a great day 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotThe best mortgage experience I have had…
The best mortgage experience I have had yet, even through this pandemic ! Propertypal mortgages kept in touch constantly every step of the way, my case wasn't straight forward but Damien got things sorted and even when I had to find another house and restart the process he was on it !!! I cant thank them enough, good advice, friendly and super efficient ! brilliant !!
Jackie · 30 November 2020
Agent replied · 15 June 2024
Hi Jackie,Wow what an amazing review!! Thank you so much 😁We love helping people get their dream home and we are certainly not letting this pandemic get in the way of that.See you again for your review or whenever you need our advice.Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotSimple, easy, friendly
I had struggled for a few years to get a mortgage but I made an appointment to see Owen, he went over all my details and worked with me to get me the house I wanted and a great deal on the mortgage.The whole experience was stress and hassle free the team always answered any questions I had an worked hard behind the scenes to make sure everything ran smoothly for me.
John · 7 August 2017
Agent replied · 15 June 2024
Hi John, Thank you for giving your feedback on our service. Owen has seen your kind words and was absolutely delighted to receive your comments.We are so pleased to learn that we took the struggle out of getting your mortgage, making it stress and hassle free!Do get in touch when next you need help with your mortgage we would be delighted to help again.Regards, PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
Great service, very knowledgeable and quick and efficient to respond to queries and needs.
Russell · 14 January 2026
★★★★★ 5/5
TrustpilotPropertypal have consistently been a…
Propertypal have consistently been a reliable, friendly and efficient service. The mortgage and insurance advisors are honest, friendly and will do their best to get you a good deal and explain the policies. When switching policies the process has been straightforward to and their handling of paperwork and communication is excellent. Highly recommend!
Sarah · 5 September 2022
Agent replied · 15 June 2024
Hi Sarah, We're delighted to hear that you were well looked after by our team. A big thanks for taking the time to leave us this brilliant feedback 😍We look forward to working with you in the future.PropertyPal Mortgages
★★★★★ 5/5
TrustpilotGreat service
Marie is great, she understands how people are worried in the current price hike she is trustworthy and I feel like she has puts my best interests first in this difficult mortgage environment
Clare · 26 January 2023
★★★★★ 5/5
TrustpilotTrustworthy and thorough advice from a…
Trustworthy and thorough advice from a really organised team. Couldn’t go past them.
Victoria · 14 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.