Every review we hold for the Downpatrick office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant service from all at Property Pal Mortgages.
Brilliant service from all at Property Pal Mortgages! Always on the ball with super fast response at all times. Applying for a mortgage and insurances can be very stressful but thankfully Marie was easy to talk with and made everything seem so straightforward. Highly recommend😀
Heather · 2 August 2017
Agent replied · 15 June 2024
Hi Heather, Thank you for your positive feedback! We pride ourselves in delivering a first class service and we're happy to hear you received this from Marie. It also makes us proud you've taken the time to share this!! We'll look forward to talking come renewal time.Regards, The PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat experience with Peden Knowles
Great experience with Peden Knowles. Everything clearly laid out and explained. All questions answered well. A great company to work with.
Christopher · 11 May 2026
★★★★★ 5/5
TrustpilotGreat communication and easy process.
The customer service Peden Knowles financial is excellent, they are very easy to deal with, and have great communication, any questions or queries were answered in a mannerly time frame which made the process easy. I would definitely recommend them.
Jenny · 2 December 2025
★★★★★ 5/5
TrustpilotGreat service
Marie and team providing exceptional service as always.
Iain · 28 February 2024
Agent replied · 24 August 2024
Hi Iain and Bryanie, Thank you for your kind words, I will certainly pass this onto the team. It really makes all the hard work and effort worth it when we have super satisfied customers like you 😊Wishing you both the best in your home 🥳 PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic ongoing service
Can't speak highly enough of property pal mortgages. Not one to write reviews but have to for them - bought a house in 2019 using them for my mortgage advisor and hadn't a notion of where to even start but they made every last thing so easy for me. Now Ive just remortgaged and once again they were the ones who got in touch with me to get the ball rolling, found me the best value new mortgage provider and did all the work that I wouldn't ever want to have to do. Everyone is always really quick to respond to any questions, simplify everything and are so friendly and helpful.
Lydia · 26 July 2024
★★★★★ 5/5
TrustpilotCouldn't recommend enough !!
Couldn't recommend enough !!Owen was extremely helpful in getting me the best rate for my remortgage and walking through and explaining what would be the best route to take. Owen and his team where efficient and quick. I never though getting a mortgage would be so stress free and easy
Customer · 20 June 2023
★★★★★ 5/5
TrustpilotI couldn’t have picked a better service...
I couldn’t have picked a better service to go for with my remortgage. The team were always on hand and nothing was ever too much bother to them. Would highly recommend, especially Marie who made the whole experience so much easier
Andrew · 14 June 2019
Agent replied · 15 June 2024
Hi Andrew,Thank you so much for your 5* review!Marie is thrilled with your comments as are the rest of the team.We will always be here in the future for any of your mortgage and protection needs.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent customer service
Very helpful, professional and efficient staff. Everything was explained so well and we were helped with getting a mortgage, finding the right insurance and supported through making a will. Excellent customer service. Thank you all at Property Pal.
Nicola · 3 June 2020
Agent replied · 15 June 2024
Hi Nicola,Thank you so much for taking the time to write such lovely review!! All we can say is it was our pleasure Nicola..Look forward to speaking with you again for your review!!Kind Regards,PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotGreat service
As Fiona said, from the very start the service has been excellent. Laura was great in every way, even to piont of sharing our excitement on receiving our mortgage. Thank you so much for everything.
Russell · 12 February 2021
Agent replied · 15 June 2024
Hi Russell,Laura does get rather excited when she secures mortgage offers 😃Anytime you need us please just get in touch and we will help anyway we can and we will see you again for your mortgage review when that is due.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFast
Fast
Highly recommend. Our remortgage was sorted so quick. Professional team & service. Thank you PendenKnowles
Jenny · 26 May 2026
★★★★★ 5/5
Trustpilotthank you
Could not have been happier with the service I received from Laura and her team! A stress free and straight forward process. I was updated at every stage in a professional and friendly manner. Would highly recommend!
Alison · 26 February 2020
Agent replied · 15 June 2024
Hi Alison,Thank you for recommending us!We are so pleased we made the whole process stress free and straight forward for you.We look forward to looking after your mortgage and protection needs long into the future.Kind Regards PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent team
Excellent team, very helpful, and kept me up to date on each step of my first-time buying experience. Special thanks to Orla and Clara-Jayne.
Fintan · 19 August 2022
Agent replied · 15 June 2024
Hi Fintan, We really appreciate your kind words and will pass this onto Orla and Clara-Jayne. Thank you for choosing us and congratulations on your new home 🥳PropertyPal Mortgages
★★★★★ 5/5
TrustpilotWould just like to say a huge thank you…
Would just like to say a huge thank you to Laura and everyone else at PropertyPal mortgages who couldn’t have been more helpful when arranging our mortgage for us. Would recommend PropertyPal mortgages to anyone!
James · 28 September 2020
Agent replied · 15 June 2024
Hi James, Thank you so much for your recommendation.Laura is thrilled with your comments.We are here anytime you need any help with your mortgage or protection.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotHighly recommended!
Marie has looked after all our mortgage and insurance needs for many years now. The customer service we receive from her and indeed all the girls in the office has always been very professional. Any queries have always been dealt with swiftly and any questions we may have no matter how silly they may sound have always been answered. Financial matters can often be stressful but dealing with everyone at PropertyPal Mortgages ensures a stress free solution every time!
Katrina · 1 July 2021
Agent replied · 15 June 2024
Hi Katrina, It's great to hear you're a returning customer - it means so much ❤️ No question is a silly question when it comes to mortgages, we've heard them all! Our team just strives on making everything less complicated and stress free. The way it should be. Once again, thanks for always coming back to use our services. PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotMy Mortgage experience with Property…
My Mortgage experience with Property Pal was very easy, they handled everything for me. The application process was completed over video call.Property Pal didnt charge any for the mortgage service. They are very supportive from the start and provide regular updates during the process. Overall the process is hassle free and excellent.
Gopinath · 29 November 2022
★★★★★ 5/5
TrustpilotFirst class sevice
Fantastic service right from the very start, every member of propertypal mortgages that I've have the pleasure of being involved with could not of been more helpful, most especially though Laura and Nicole have been great, nothing was ever a bother, communication lines have been fantastic and most importantly their professionalism has been second to none could not have asked for two better ladies to sort out our mortgage for us. Great service that I would highly recommend to anyone
Ursula · 30 January 2021
Agent replied · 15 June 2024
Hi Ursula,Laura and Nicole are so thrilled with your comments and are so happy they were able to help you during what can be a very stressful time!Thank you so much for a fantastic review and for recommending us!We look forward to helping you and anyone you recommend long into the future!Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotOwen and the team where amazing really…
Owen and the team where amazing really helped us and clarified everything every step of the way. We could not have gotten through this process without them. Highly recommended superb service friendly and professional all in one.
Lauren · 11 April 2019
Agent replied · 15 June 2024
Hi Lauren,Thank you so much for your fantastic review!We are so happy we helped you get through the process without any stress!We will be here to help with all your mortgage and protection needs for years to come.Kind RegardsLucy
★★★★★ 5/5
TrustpilotThe service from PropertyPal is…
The service from PropertyPal is excellent; so helpful; so well informed of being able to get the best deal for you in terms of mortgage as well as insurances etc.Highly recommended John
John · 2 December 2020
Agent replied · 15 June 2024
Hi John, Thank you so much for the 5* review and for highly recommending us! 😃We take great pride in what we do so its great to hear our clients so happy!See you again for your review!Kind Regards PropertyPal Mortgages Team.
★★★★★ 5/5
TrustpilotMade the whole thing simple
Made the whole thing simple, lovely team of people!
Shane · 23 June 2026
★★★★★ 5/5
TrustpilotFabulous Service!
Amazing service from start to finish. Thanks to Damian, Nicole, Connor, Holly and anyone else who helped me with the mortgage process. Over the moon! Thanks again .Jason & RIch
Jason · 19 April 2021
Agent replied · 15 June 2024
Hi Jason and Rich, We are so grateful for such a positive review. It's our pleasure to help you along the process and to make things that little bit easier! If there's anything else you need in the future, please don't hesitate to get in touch 😊PropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFantastic start to finish
Fantastic start to finish, Laura and the team made us feel very comfortable and professionally guided through what would normally be a difficult process with ease 10/10, definitely be used again in the future.
Demetri · 11 February 2020
Agent replied · 15 June 2024
Hi Demetri,Many thanks for your 10/10 review 😁We will be here to help you with all your mortgage and protection needs long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotFriendly, efficient and helpful!
To Marie and all of the team at PropertyPal Mortgages, we cant thank them enough for helping us from start to finish with the process of getting our mortgage offer. As first time buyers the fixed interest rate mortgage offered is perfect and we can review our mortgage in two years and although we did had a few hiccups along the way. They were in constant contact via email and text right the way through which was very re-assuring.Thank you so much for all the hard work we are so grateful!
Conor · 19 September 2020
Agent replied · 15 June 2024
Hi Conor,Marie is over the moon with your glowing review 😃We love making sure our first time buyers are well looked after as it can be a daunting experience but we are always here to help anyway we can.See you in 2 years time for your review! 😁Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotI could not ask for better service
I could not ask for better service. I have been working with Owen and his team for last 12 years. They look after whole family finances and insurances. Always helpful and efficient. I cannot recommend than enough
Sebastian · 28 March 2018
Agent replied · 15 June 2024
Hi Sebastian,Thank you so much for your 5* review!We are so pleased you are so happy with the service you have received for so many years and we look forward to helping yourself and family long into the future.Kind RegardsPropertyPal Mortgages Team
★★★★★ 5/5
TrustpilotExcellent Service,Highly recommend!
I would generally search PropertyPal when looking for our first home. On deciding on the place we would like to buy we then needed help as there was a lot of unknowns as first time buyers.We decided to go through property pal and do not regret it one bit. Everyone who has helped us has been very helpful informative, kind, friendly and professional.They have informed us at every stage which is more impressive during the uncertainty with Covid-19.Anyone looking to buy their first home I would 100% recommend propertypal! They offer a top notch service and extremely helpful and knowledgeable at every stage of the process!
Michael · 5 August 2020
Agent replied · 15 June 2024
Hi Michael,What a fantastic review, thank you 😃 One thing that is certain during these times is that we are always here to help!We hope you will be very happy in your new home 🏠Kind RegardsPropertyPal Mortgages Team
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