Trusted Agent profile · Downend, Bristol
★★★★★
400 reviews across 1 platform
12 Badminton Road, Downend, Bristol, BS16 6BQ
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Downend, Bristol, at 12 Badminton Road, is rated 4.9 out of 5 across 400 reviews on 1 platform, including 400 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleHave been looking for a renovation project for a while. Lisa Bird-Parsons took my details and regularly kept in contact and eventually found the perfect property. Excellent professional and personnal service, very helpful, and made the process very smooth throughout. I feel Andrews fully deserve my 5 star rating. ChrisPositiveResponsiveness, Professionalism
5/5
GoogleReally positive experience with Andrews: they were always prompt, attentive, and professional, persevering in finding me a rental property that met my needs. Special shoutouts to Holly Morris and Rebecca Hudson, who worked together in securing a wonderful flat that I'm thrilled to call my home now.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe’re very happy we chose Andrews to sell our house. Holly and Lisa have been great to work with, friendly and efficient, offering helpful advice when we needed it. The brochure and listings looked really good, viewings were well organised and feedback given quickly. Would definitely recommend.
5/5
GoogleNadia showed us around a property we then bought as our home! Very professional and friendly, knowledgeable and helpful during the visit. She had answers to all our questions and put us at ease during this stressful time. We hope to work with her again in the future.
5/5
GoogleWe found both Lisa and Emma to be helpful, clear and communicative throughout the process. The regular checks to update us made the process that bit easier (especially with 2 little ones in tow). Would definitely recommend the pair of them as well as Andrews itself.
5/5
GoogleTalked to Lisa Bird-Parson who was incredibly helpful! Great place to get help on letting in Bristol!
5/5
GoogleWe work with this branch often and they are exceedingly helpful, none more so than Lisa. Always greeting you with a smile and a friendly face, nothing is too much to ask. Highly recommend
5/5
GoogleVery impressed with the service from the letting team. As a landlord who cannot always personally deal with issues within the property, it is vital that Andrews are able to handle matters. Some potentially difficult situations have been dealt with efficiently and communication between myself and the agents has been excellent.
5/5
GoogleNadia took me to view a property and I was very impressed with her professionalism and was made to feel at ease straight away. Would not hesitate to go on further viewings with her and this branch.
5/5
GoogleWe have been dealing with Tillie regarding a rental property. She has been excellent, responding quickly and effectively to enable us to liaise with our tenants with minimum fuss and hassle. A pleasure to work with!
5/5
GoogleAmber Brown helped my wife and I move into a fantastic rented property in Bristol. Cannot say enough good things about Amber. Wonderful pleasant demeanour, extremely helpful and very efficient. A huge asset to Andrews.
5/5
GoogleI went in to speak to Lisa today and she was very helpful and offered to register me when nothing was available. Really nice and professional service.
5/5
GoogleAbsolutely amazing service from Emma, we never had to chase up a response - She was always so quick to come back to us with answers to any queries raised. High recommend :)PositiveResponsiveness, Professionalism
5/5
GoogleHolly and Emma did a fantastic job of shepherding me (first time buyer) through the purchase process. Always there on the end of the phone/email when needed - professional and reassuring. A great service from the mortgage team there too.
5/5
GoogleFantastic service from the start right through to completion with Holly, Emma and Debbie. We bought and sold through Andrews and they made what was quite a stressful process as easy as possible with clear and quick communication. Highly recommend.
5/5
GoogleHouse buying made easy courtesy from the flawless performance from Amber. A great addition to the Andrews team. Will not hesitate to use Andrews and hopefully Amber in future purchases. Thanking you.
5/5
GoogleLisa did a brilliant job helping us find a new home!
5/5
GoogleI used Andrews for several years', initially renting my property and then subsequent sale. I found them professional, personal, responsive, and at a fair price - I couldn't have asked for more.
5/5
GoogleHad a great experience with Andrews during the purchase of our property, we also used their mortgage advisor which meant that they were linked in with each other throughout the process.
5/5
GoogleAmber Brown has done an amazing job for me in keeping me informed throughout the process, also taking my calls and explaining and sorting any queries I had. Thanks again Amber.
5/5
GoogleWe purchased property and Matt wood was excellent negotiator.
5/5
GoogleGreat support from Lisa throughout the process of purchasing our new home. Lisa helped grease the wheels to make this happen for us!!
5/5
GoogleFrom our very 1st meeting with Rebecca Hudson to discuss the rental side of the business to dealing with Rebekah Weston who has been dealing with a deposit dispute, Andrews have been excellent & very professional.
5/5
GoogleRecently used Andrews for our first move. We used Nadia and she was fantastic, kept us informed at every stage and had an answer for any question! Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Bristol won Trusted Agent.
