Trusted Agent profile · Dover
★★★★★
2,113 reviews across 2 platforms
8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY
Wards's office in Dover, at 8/9 Cannon Street, is rated 4.6 out of 5 across 2,113 reviews on two platforms, including 186 Google reviews rated 4.4.
Every review we hold for the Dover office, from every platform, shown as written. First names only.
5/5
Trustpilotryone at Wards Walderslade…
Thanks to everyone at Wards Walderslade for their professional and efficient service in selling my property. Thank you too to Kim, she is so efficient and is always on top of the selling and buying process. I highly recommend Wards.
5/5
TrustpilotExcellent service
Excellent communication, always available, friendly and professional!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFriendly and quick service
Lee Churchyard gave friendly and approachable service, smooth process and communication was excellent, very responsive and helpful. Thank you!
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotI would like to commend Emily…
I would like to commend Emily Thorndycraft at Ashford Lettings who has helped me find a tenant. She has been both professional and enthusiastic throughout and kept on top of what, at times, has been a shifting situation. A pleasure to do business with.
5/5
TrustpilotHad amazing service from Marc at Wards…
Had amazing service from Marc at Wards Management with a boiler issue I was having. He was friendly and professional, keeping me up to date on the repair. Wouldnt hesitate to recommend dealing with Marc
5/5
TrustpilotI have been working with Aaron from…
I have been working with Aaron from wards who has been so helpful and informative throughout the whole process! The communication has been amazing throughout and he really worked hard to get me into my new home. Thankyou so much for all your help!
5/5
TrustpilotLaura and Alex are very helpful and…
Laura and Alex are very helpful and professional with the work, we are really appreciated and highly recommended them.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotExcellent Service
Had first class service from Darren Cakebread at Wards in Hythe. He was always available to answer any questions we had and if he was out of the Office responded as soon as he was able.
1/5
GoogleI don't rate them at all
Hello Caren, Thank you for taking the time to leave a review. We're sorry to hear that you weren't happy with our service on this occasion. Could you please give us some more information about your experience to help us improve? You can contact our customer services team on the following email address: customer.relations@arunestates.co.uk Best wishes, Wards of Kent
5/5
TrustpilotI had Lee churchyard from ashford…
I had Lee churchyard from ashford lettings. Helped me with absolutely everything. Carnt thank him enough!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
GoogleWards have been great this time around they been helpful nothing been to much trouble and honest
Hello Mandy, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotSuper Quick & Highly Professional Team
We are very delighted with the services of Wards especially with our lettings negotiator Laura. The viewing was arranged on Tuesday and the keys were handed over on Friday. It was super quick.
5/5
TrustpilotReally pleased with Blaine Kavanaghs…
Really pleased with Blaine Kavanaghs customer service. He kept in contact with me through telephone and email including text messages. His emails are well written and professional. I am definitely looking forward to my buying process with his support!
5/5
TrustpilotThank you very much Laura.
Thank you very much Laura.It was very easy and so quickly to get the house 🤗
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
4/5
TrustpilotA big thank you to Debra Andrews
Debra Andrews of Wards, Rochester provided us with first class services which are much appreciated.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
GoogleThese Lads no there stuff good to work with highly recommended
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotEmily of wards medmay helped me…
Emily of wards medmay helped me massively, she always responded quickly and was always of assistance.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGemma Duckworth
Gemma Duckworth, who was working for Wards of Kent, came to our flat as we were trying to sell it. She was incredibly polite and transparent about the process. Definitely recommended!
4/5
TrustpilotTenancy renewal
The team have been very helpful with our change in tenants and the renewal process.
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotExcellent service and extremely…
Excellent service and extremely helpful, lovely staff and would definitely be using wards again
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotWould not use to sell
Would not use to sell. Never even responded to my email enquiry as a buyer.
Dear AnitaThank you for leaving your review and for providing us with further details enabling us to identify the records that we have relating to you. We understand that you requested some information regarding the lease length of a property and we apologise that our response was slightly delayed. We have since provided you with further information regarding other properties that we are marketing and we would be pleased to continue assisting you with your property search. Please do not hesitate to contact the branch if you have any further enquiries in relation to the properties that we are marketing and if you would like to discuss your experience with Wards in more detail, you can contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regardsWards
1/5
TrustpilotTerrible agents
Terrible agents, rude and useless. Informed that it would be easier to wait for my tenancy to end to investigate the mould in 4/5 of the rooms, despite my tenancy having another 5 months to run. Avoid at all costs.
5/5
TrustpilotThank you Lily
Lily’s approach towards helping me with my application was 100% and she was very helpful in pointing me in the right direction and kept in touch throughout the whole process.
5/5
TrustpilotExtremely professional service
We have received an extremely professional service from Jodi Wyncoll, but not only that she was friendly, approachable and helped to make a quite difficult sale seem comparatively easy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Dover office has 2,113 reviews across two platforms: 186 on Google, 1,927 on Trustpilot (across the whole business).
Wards Dover is rated 4.6 out of 5 across all 2,113 reviews, and 4.4 out of 5 on Google from 186 reviews.
Wards Dover, 8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY.
