Every review we hold for the Dover office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t fault this branch at all, everyone I’ve dealt with has been very professional, answered any problems I’ve had the same day and made my house buying journey as smooth as possible, thanks to the manager Felicity especially for making the process as easy as it could be, would recommend them to anyone looking to make a purchase!
Dan · 24 July 2024
Agent replied · 23 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Dan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe could not thank enough Umar and all at Geering & Colyer who supported us..everything went quickly and beautifully.Many thanks from us,
Elena&Dumitru
ELENA · 11 October 2025
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service throughout, Felicity and her team were amazing, would absolutely recommend
Niall · 25 May 2024
Agent replied · 23 August 2024
Thank you for the glowing review, Niall! We are thrilled to hear that Felicity and our team provided you with brilliant service. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJade and chance were amazing
Chloe · 12 March 2026
Agent replied · 26 March 2026
Thank you for your kind words! We are thrilled to hear that Jade and Chance provided amazing service. We take great pride in our team and are grateful for your support. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Very helpful and personal staff. Kept us informed throughout the whole process. Throughly recommend them.
Diane · 11 October 2025
Agent replied · 11 October 2026
Thank you Diane for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience and the processing was so quick .
Shany · 26 January 2026
Agent replied · 26 March 2026
Thank you so much for your positive feedback! We are thrilled to hear that you had an excellent experience with quick processing. Customer satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently bought our first house through Geering & Colyer. Have good experience with one of them agent John Thomsett , friendly, communicating (still in town saying Hello😁) . And we was lucky to have Sandra (mortgage advisor from countrywide), she was very helpful, friendly, explaining every detail we need to know, after completing papers and get keys, she still helping for us if have any questions . I would definitely recommend them if you first time buyers.
Valentas · 6 February 2023
Agent replied · 28 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe geering team down Dover have been nothing short of amazing, every single member of staff, treats you with respect, doesn’t feed you anything you want to hear and will tell you exactly what they think in order to get the best outcome, you always hear horror story’s about estate agents but none of them are true with this team! Wish I had more homes to sell to continue working with them! - Fraser
Moose · 28 April 2023
Agent replied · 28 May 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat a fantastic team Geering & Colyer are … first class service from start to finish from valuing my property to selling it !
I highly recommend Felicity and her team !
Mr · 11 October 2024
★★★★★ 5/5
GoogleExperience with the Lettings Service was very good. Hayleigh was proactive getting things sorted and responded quickly to messages. Many thanks.
Jptovee · 15 August 2023
Agent replied · 29 August 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with our mortgage advisor, Sandra, was outstanding. Her approachability made the process smooth, and she remained easily reachable throughout the entire purchase. Not only did she secure the initial interest rate, but her dedication also reflected in successfully reducing it. It's evident that she loves her work and prioritises her clients. We are highly impressed and grateful for her expertise.
Konstantinos · 1 January 2024
Agent replied · 23 August 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just recently purchased a flat with Geering and Colyer. I couldn’t have asked for better service from start to finish. The Estate Agent - Aidan who was dealing with my case throughout, was a gem and handled my many enquiries, (to be expected as a First Time buyer) quickly and efficiently allowing for a smooth transaction.
Would highly recommend Geering and Colyer Dover if you are looking to buy or sell your home- you won’t be disappointed!
Abbie · 1 August 2022
Agent replied · 28 May 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thanks to Chance Lewis-Donnelly and Kayleigh Setchfield for making the renting process so easy , I was a little apprehensive at the start but with the right people it’s so easy ,I definitely recommend Geering &colyer Dover branch thank you
Steve · 7 July 2020
Agent replied · 28 May 2023
Hi Steve, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments to our local Geering & Colyer branch. Many thanks, Lucy.
★★★★★ 5/5
GoogleSuper helpful staff, everything went smooth and quick, made my moving process so much easier than I thought!!
Yajie · 26 September 2025
Agent replied · 26 March 2026
Thank you for your kind words! We are so happy to hear that our staff was able to make your moving process a breeze. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery professional responsive estate agents. Chris Enfield was amazing sorting out everything for me. When one of the lenders pulled out he found another one within the week. Highly recommended.PositiveProfessionalism
Joanna · 24 August 2022
Agent replied · 28 May 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team at Geering & Colyer are doing a fantastic job when dealing with our house sale.
They are professional, effective and empathetic; managing to strike the right balance between advising on the best course of action from a market perspective whilst still listening to & respecting our wishes and opinions.
Sophie · 24 June 2024
Agent replied · 23 August 2024
Thank you for your brilliant 5* review and thank you for your kind words Sophie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMortgage Advisor Chris Englefield was amazing. He helped us through a very complicated purchase (not through Geering and Colyer) and was always contactable, professional and knowledgeable.PositiveResponsiveness, Quality, Professionalism, Value
Sandra · 24 August 2022
Agent replied · 28 May 2023
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Friendly understanding staff with excellent communication skills. Would highly recommend Geering & Colyer.
Steve · 11 October 2025
Agent replied · 11 October 2026
Thank you Steve for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFelicity was attentive , accurate and responsive to emails and questions when buying my house . Highly recommended
Nick · 12 July 2023
Agent replied · 26 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHayley was amazing! She went out of her way, she cared and she was understanding. No job was to much for her. Highly recommended.
Amy · 29 December 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI have just had a great experience with Geering&Colyer. I bought my house with them and the process was amazing as they recommended me a really good and professional mortgage advisor (her name is Sandra) who was very patient and explained me clearly what I have to do. Also, Daniel (Property Consultant) was very supportive. Whole the team from this agency, including the solicitors who they are working with, were amazing, guys!
Birladeanu · 8 November 2022
Agent replied · 28 May 2023
It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
★★★★★ 1/5
GoogleRude and arrogant staff member, I went to the Dover branch as I was interested in a property they have on their books and as a first time buyer I am looking to see what I can get for my Budget. I began to explain my situation and said I'd be in a position to but towards the end of the year, at this point the member of staff figuratively slammed the door in my face, stating that no estate agent would entertain a viewing unless I was ready to move straight away - this is not true as the helpful and professional staff at Ward & Partners Dover branch are showing me around a property later this week and are fully aware of my situation.
In short Geering & Colyer have lost a potential customer and I would advise others to proceed with caution if looking to buy or sell a property using this estate agent.
Advice for Geering & Colyer Staff:
1. Manners, they cost nothing.
2. Treat people with respect .
3. A persons situation can change overnight, the person you turn away today will be someone else's customer tomorrow.NegativeProfessionalism
Simon · 24 August 2021
Agent replied · 28 May 2023
Hi Simon, Property is selling very fast at the moment and currently we are only allowing viewings for potential buyers who are ready and set to purchase now. This is to allow our selling clients to also move quickly. Whilst I am sorry if you are dissatisfied that you have been unable to arrange a viewing at this time, should your situation change to one that will be allowing you to view and offer on a property quickly, for the benefit of our sellers, we will of course be more than happy to assist.
Should you wish to discuss this matter further, please contact us via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleLovely staff members, accommodating and helpful. Great experience overall as buyers.
Lucy · 11 October 2025
Agent replied · 11 October 2026
Thank you for your brilliant 5* review and thank you for your kind words Lucy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHayliegh has been great from the moment I phoned to book a viewing!! we can't wait to get our keys!
Luke · 28 January 2023
Agent replied · 28 May 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
