Trusted Agent profile · Dover
★★★★★
66 reviews across 3 platforms
Unit 11 Charlton Centre High Street, Dover, CT16 1TT
Burnap & Abel's office in Dover, at Unit 11 Charlton Centre High Street, is rated 4.7 out of 5 across 66 reviews on three platforms, including 58 Google reviews rated 4.8.
Every review we hold for the Dover office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish Eamonn and Charlotte were excellent throughout. They kept us informed at all times and provided an extremely professional and friendly service. I would recommend them to anyone requiring an Estate Agent service locally.
5/5
GoogleTop marks for buying a property,always friendly,Stacey was fab,always kept in the loop,went above and beyond, couldn't rate them high enough
5/5
GoogleAbsolute superb service from Eamonn and the team at the Dover office. Will definitely be using you in the future.
5/5
GoogleFrom start to finish these guys were amazing.. I would now only ever recommended this estate agents. Charlotte is absolutely brilliant with emailing and keeping you up to date.
5/5
GoogleGreat experience from start to finish. Would definitely recommend Eamon and his team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI sold my Dover property with Burnap & Abel and they come highly recommended. Despite Covid getting the way, they handled everything expertly. From the house viewings to communication I can't fault them. They were always professional, friendly, helpful, supportive and very good at communication....which many other estate agents lack! Kept me informed and kept my buyer uo to date with information from me about my purchase. Great team all round.
5/5
GoogleWe had been with another local estate agent with no success. The best thing we did was to change to Burnap and Abel in Dover. The whole process, from starting with photos and discussing valuation, through to the ultimate sale, everything went so smoothly. We were regularly updated, with feedback after every viewing - very important when selling a property. We cannot recommend this company highly enough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery friendly and professional. Great communication and, they sold my house in three days!! Amazing work, thank you 😁💯 …
5/5
GoogleExcellent client service. Stacie and Eamonn are so helpful and friendly, nothing is too much trouble. I'm so grateful for all the advice and support. Thank you so much
5/5
GoogleAbsolutely brilliant estate agent. From the viewing untill the end.. they were always in contact and very easy to talk to.. anything you needed to ask whether it be something silly or something big they would always respond. It’s our first time purchase so never done any of this before and we couldn’t thank them enough for how helpful they have been!! Thanks so much!!
5/5
GoogleReally helpful team who were frank and transparent which is not always the case with some agencies sadly. Would not hesitate to use them again.
5/5
GoogleAmazing customer service. We purchased a property through their website, and it didn’t matter that we had no fees to pay. We were updated throughout the process and nothing was too much trouble. Sales Negotiator Charlotte, deserves a special mention, always professional and even making enquires for us on her days off, brilliant!!!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotAVOID SCAM
This is a scam!! They will charge you £26.40 monthly for something that is inaccessible!! Unwilling to refund
5/5
GoogleAmazing customer service. We purchased a property through their website, and it didn’t matter that we had no fees to pay. We were updated throughout the process and nothing was too much trouble. Sales Negotiator Charlotte, deserves a special mention, always professional and even making enquires for us on her days off, brilliant!!!
5/5
FacebookI would 100% recommend Burnap & Abel Dover to anyone looking to sell there home. The team were fantastic keeping us informed all the way. I could not of asked for a better team to help sell our home they are friendly, professional and proactive. I cannot thank them enough 😀🏡
5/5
GoogleRecently sold my first investment property through B&A and the service was faultless throughout. The friendly and professional staff all clearly bring value to the team and know their industry very well. Very happy with their services and would highly reccomend to anyone wising to buy/sell property in any capacity.
5/5
GoogleAlways ever so friendly and on time . Great communication. EPC + plans + pictures for free. Sold my house in Folkestone within 2 day’s for nearly 5% over asking price
1/5
FacebookWas advised I would receive a call back to book a viewing. Waited 24 hours before giving up and calling them again to be told the house had sold 12 hours ago. Absolutely devastated for myself aswell as the seller who could have potentially got a higher price for their home.
5/5
GoogleI’m very pleased with the service provided, helpful and very professional
5/5
GoogleBurnap came recommended through a friend and were very professional throughout the sale and purchase of my property. Raife and Charlotte always stayed in contact from start to finish and went out of their way to be helpful. Very professional efficient service and I would highly recommend them
5/5
GoogleBurnap have been a pleasure to deal with from start to finish. Charlotte especially was great, keeping everyone informed and making the process seem so much more seamless. Great service, we would definitely recommend them.
5/5
GoogleFantastic service from start to finish. Charlottes communication during lockdown and throughout was faultless. The solicitors they recommend are excellent too and so to is their mortgage advisor alan they made moving home a pleasure not a headache! highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving used many estate agents in the past these guys are the best. I was kept informed all the way through the process. They are polite courteous, and nothing was too much trouble for them. Thank you to the whole Dover team.
5/5
GoogleThe team at Burnap and Abel were so helpful and responsive during our sale! It took quite a long time, not their fault, and they kept us updated and reassured throughout!PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Burnap & Abel's Dover office has 66 reviews across three platforms: 58 on Google, 4 on Facebook, 4 on Trustpilot (across the whole business).
Burnap & Abel Dover is rated 4.7 out of 5 across all 66 reviews, and 4.8 out of 5 on Google from 58 reviews.
Burnap & Abel Dover, Unit 11 Charlton Centre High Street, Dover, CT16 1TT.
