Trusted Agent profile · Dorridge
★★★★★
483 reviews across 2 platforms
No. 2, The Forest Shopping Centre, Station Road, Dorridge, B93 8FG
DM and Co Premium's office in Dorridge, at No. 2, is rated 4.9 out of 5 across 483 reviews on two platforms.
Every review we hold for the Dorridge office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful, local service with great professionalism !
I have bought and sold through DM on a property and would recommend their services without question. Despite a collapse in a chain through no fault of DM tjhey were v supportive and proactive on achieving a sale quickly again with great after sales support. Many many thanks to Dan, Ann, the big boss Dom and the wider team for their help on securing a pre completion Christmas!
5/5
TrustpilotExcellent sale experience
We have had an excellent service selling a house, Warren has been friendly, approachable and efficient from the start. Always quick to respond on the many inevitable questions that arise, he has an ability to offer helpful hints just when you need them. His people skills built on experience are reassuring in what could otherwise be a difficult process. Thank you very much!
5/5
TrustpilotExcellent service
Craig, Ann and Debbie were all great to deal with and very professional. Kept us informed at all times about progress and made selling a long standing family home as painless as possible.
Janet - thank you for your kind words. You were a pleasure to work for. Best of luck moving forward. Regards, Dominic & Craig
5/5
TrustpilotDM&Co were Professional and Positive
DM&Co were great - I really haven't got a clue with buying or selling houses, but Ann was good at prompting me at the appropriate point and helping to keep things moving. Messages were always answered and calls returned.
5/5
TrustpilotKathy from DM dealt with our sale ,on…
Kathy from DM dealt with our sale ,on it from start to finish , professional very quick at dealing with any situation that arose , can’t fault from start to finish.
5/5
TrustpilotThere has been excellent service from…
There has been excellent service from day one. We have been kept fully informed and the team always tried to get feedback from viewings. Post sale the members of the team have gone the extra mile to ensure our sale went smoothly. I would recommend this company wholeheartedly.
5/5
TrustpilotVictoria and Julie have been amazing…
Victoria and Julie have been amazing all the way through the purchase. It has been painful but through no fault of their own. I must have totally frustrated them to the max but nothing was to much for them. Absolutely amazing and lovely people to deal with. If I ever sell the flat it will be with them. Thank you for sticking with it
5/5
TrustpilotThe premium team looked after us…
The DM and Co. Premium team looked after our sale professionally with a high quality prospectus, proper information, prompt and sensible feedback and follow up with buyers. They sat on top of the sale, pushing along the process whilst the lawyers did the conveyancing. We did our part to support their efforts too and we appreciated the open, frank and friendly dialogue at all times along the way.
5/5
TrustpilotExcellent team
We were delighted with the service from D M & Co, we got a tenant in less than a week, we were kept informed through out the process by the very professional lettings team, in particular Kate and Chiara, we would be pleased to recommend them to other landlords.
5/5
TrustpilotWonderful service
We have sold our house through DM&Co recently and cannot fault the service. We were on with another agent and very disappointed with the service we received. The difference with DM&Co was amazing. We were kept informed of progress at all times. The staff we met and had dealings with were all very professional but particular mention and thanks to Ann for all she did.
5/5
TrustpilotExcellent Service!
We instructed DM & Co. after meeting a number of local agents and deciding that they seemed like a modern and personable company. Happily, we were correct. From the honest and sensible valuation from Dominic, to being brilliantly guided through the initial process and viewings by Ann (who lined up potential buyers so expertly, that she found us the perfect buyer within about 48 hours of the house going on the market!), to Debbie's thorough pursuit of exchange and completion in the face of a very tricky chain. Ann and Debbie never lost momentum, enthusiasm and a willingness to help and advise whenever we needed them - even popping into our empty property when we had moved 100 miles away and were unable to check it ourselves. This is how estate agents should be. Highly Recommended. Thanks team! - Emma & Richard
Emma - thank you for your kind words. It was an absolute pleasure to act on your behalf. The business certainly wouldn’t be where it is today without the incredible service that both Ann and Debbie provide. Craig and I are working incredibly hard on providing the absolute best service to the local area. All the very best, Dominic
5/5
TrustpilotI would like to thank and recommend Ann…
I would like to thank and recommend Ann Wood, who was so good when showing us around a property at Maplebeck Court, Solihull. She listened to everything we had to say regarding our potential move to Solihull and although we have decided that the move at this time is premature, she is the person we will contact in the future.Thank you Ann,Jan & Barry Cooper
5/5
TrustpilotGreat professional service from DM&Co especially Daniel Brookes
We recently bought a property via DM&Co..They were excellent from beginning to end. Daniel Brookes who oversaw the sale was brilliant as there were a few challenges along the way in the chain. He kept us regularly updated and followed through on all questions we asked. Without him we feel the chain would have broken down. A special thank you to Daniel. Would highly recommend them..
5/5
TrustpilotGreat Service
I would highly recommend using DM & Co and in particular Amy Carstairs at the Shirley branch. She was in constant dialogue with me from start to finish in what proved to be a very problematic sale. Very honest, helpful and professional.Thankyou for all your help
5/5
TrustpilotAbsolutely Brilliant
What can we say except absolutely brilliant. 5 star service from start to finish. We dealt with David who sorted all for us. He sorted any issues quickly and put our mind at rest if needed. We had complete trust in them the whole time.We would highly recommend DM to anyone.Thank you David we are now in our forever home x
5/5
TrustpilotSam has sold no less than 3 properties…
Sam has sold no less than 3 properties for me. Nothing is ever too much trouble, and I would say that she goes above and beyond to demonstrate excellent customer service. I cannot speak more highly of DM & Co, the whole team are a great asset to Dominic. Debbie has also been fantastic, seeing us through from sale agreed to completion. Couldn't happier with the service and delighted they seem to be doing so well. Well done !
Hi Donna - thank you for your kind words. The team fought hard to get all three sold and we were incredibly pleased to do so following the difficulties that you’d had previously. We look forward to working with you in the future. Best, Dominic
5/5
TrustpilotDebbie Guest and DM & Co are the best
Debbie Guest and DM & Co are the bestI was left my Aunties house in her will and due to living 150 miles away and no need to live in the house I had no choice but to put it on the market. I was recommended to speak with Debbie Guest from DM & Co to see if she could sell the house. From the first phone call I made to the company to the last DM & Co have been absolutely brilliant. Selling the house was not easy due to buyers pulling out at the last minute on 2 separate occasions and being so far away I was getting frustrated and on every occasion, Debbie maintained her professionalism and showed understanding, empathy and consideration to my situation. She always had my interests at heart and continually kept me informed of everything that was going on, right up until we completed. She is most defiantly a true professional in this field who is a credit to DM & Co. If I was to buy or sell a house in the Midlands I would only want her and DM &Co to deal with it as I trust them completely.
Thank you Jeff - a superb and realistic review, it isn't always easy - in fact, it rarely is! Matt is a fantastic member of the team and is over the moon to have received this. All the very best, Dominic
5/5
TrustpilotFirst experience in buying a house was a great one.
Anne Woods and Debbie Guest at DM&Co. Homes have made my first experience in buying a house a great one. I have heard some horror stories from other people who have sold and bought property but in my case it was the opposite experience. Anne and Debbie had kept in touch with me all the way through. I felt that I was in good hands all the way and they have had to go the distance in removing barriers that arose and/or explained the situations in lament terms. Thank you so much 'I'm loving my new home'. :)
Kailash, thank you ever so much for your kind words. I am so pleased to hear such positive feedback. Enjoy your new home! Best wishes, Dominic
5/5
TrustpilotChiara was very helpful and always in…
Chiara was very helpful and always in communication with us from the first call to the signing and is still available to us should we have any queries.Would highly recommend DM&Co as they were the only ones who replied and got us our home.
5/5
TrustpilotProfessional and easy to work with
So far i've been really pleased with the service from DM & Co. The photographs were professional and represented the space really well. All staff that i spoke to were courteous and knew their stuff. I also gave them some pointers (general information about the house) which i know they relayed to potential buyers when conducting viewings. Every time we had a viewing we received written confirmation of the appointment and then within 24 hours of each viewing we received written feedback. I can't really complain about any aspect of the service, therefore a 5 star rating is fully deserved
Jack - thank you so much for your kind words. I am pleased to hear that your journey has been a 5* one!
5/5
TrustpilotBrilliant experience buying a home!
We purchased a home through DM&Co Shirley and the service they provided was brilliant. They were always on the other end of the phone; nothing was too much trouble for them and the staff were so lovely. Thanks in particular to Victoria and Emma who helped with the process of our purchase and were informative all the way through ☺️
5/5
TrustpilotDM&Co, you are the best!
We are very happy with DM&Co and we do believe they are the best estate agent in the area - very efficient, approachable and helpful. We were mainly working with Daniel Brookes, and I would like to say special thanks to him for being amazingly professional and also for being very helpful and supportive when sometimes things did not go as expected with our sale, which I think is very important as selling house can be very stressful.I would highly recommend DM&Co to anyone who is looking for an efficient and reliable estate agent!
Kate - thank you so much for your kind words. It is rarely straightforward and I am grateful for the staff that we have in place to keep things on track as best they can as not one sale is ever the same! All the very best and thank you once again :)Kind regards,Dominic
5/5
TrustpilotFantastic experience!
Great experience with Matthew Perry, he was very accommodating organising our viewings (even the last minute ones) and seeing our move out until completion helping right up until we got the keys. I had doubts about moving house in the middle of a pandemic but it was so smooth and nothing was too much of an ask, no matter how many times I called Matthew and asked a million questions. Huge thank you
Thank you so much Rusena - that is so nice to read. Matthew is a great asset to the business and a superb member of the team. I wish you all the very best moving forward. Kind regards, Dominic Murphy
5/5
TrustpilotVery please we chose D&M
Our move turned out to be quite complicated, with some land registry issues, a falling property market and difficult purchasers. Elaine especially was fabulous with multiple phone calls to all parties to make it happen, Excellent communication at all times, very supportive and always did what she had promised. An excellent and expert team.
Thank you Mike
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DM and Co Premium's Dorridge office has 483 reviews across two platforms: 9 on Facebook (across the whole business), 474 on Trustpilot (across the whole business).
DM and Co Premium Dorridge is rated 4.9 out of 5 across all 483 reviews.
DM and Co Premium Dorridge, No. 2, The Forest Shopping Centre, Station Road, Dorridge, B93 8FG.
