Seymours Dorking reviews

★★★★★ 5/5

Google

David and the team at Seymour’s got the sale of our house absolutely spot, from the initial meeting where David proved they were the right agent for us with his impressive local knowledge, through to the completion where Emma managed the process with personality and professionalism! We can’t recommend the team highly enough to support you through the stresses and challenges of a house sale or purchase. Colin and Jo

Colin · 24 October 2023

★★★★★ 1/5

Trustpilot

We had a very disappointing experience…

We had a very disappointing experience with Seymours Letting Agency. From the start of our tenancy, the property suffered from serious damp and mould issues, particularly in the kitchen and bathroom. The mould was severe enough to affect cupboards and stored items, making parts of the property unusable. Despite reporting the issue multiple times, the problem was never properly resolved. Although visits were arranged, the “repairs” carried out were only cosmetic (cleaning and repainting), and the mould returned quickly. Even a contractor acknowledged that the issue appeared to be structural, yet no effective action was taken. What was most frustrating was the lack of timely communication. We waited weeks for responses while living in increasingly poor conditions. The situation worsened over time, and the property became unsuitable for us to continue living in. When we requested to leave early due to these conditions, the proposed terms were unreasonable and placed all financial risk on us, despite the ongoing issues with the property. Overall, the experience felt dismissive and poorly handled. We would not recommend this agency based on our experience.

Daniel · 9 April 2026

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Google

We are now three weeks after our move and have had a chance to reflect on the overall experience. Seymours Dorking have supported us throughout the process and have, on numerous occasions far exceeded our expectations. In selling our property through the Dorking office; from initial valuation and instruction, all the way to completion - the attentive level of service, professionalism and simple staff availability/knowledge has been second to none. David has been a constant support not only in our sale but also also on our purchase options whenever we needed an independent view - without this I am sure we would have made some simple errors that would have come back to bite us. Robbie joined the team during the legals and has been an absolute professional, gentleman and quite often a therapist / counsellor for all the stresses that come with selling a property. We had a tricky chain to keep on track, but Robbie took the time to clearly talk through every aspect of useful information and when asked for his advice, he gave very clear and non-bias truths. He a well respected adviser as he became a trusted focal point for all members of the transaction. Also a huge thank you to all of the other staff members that have supported us throughout the move - many have played their part and it is refreshing that if they didnt have the detailed knowledge immediately they would always find the answer and calls/emails were always returned. David also put us in touch with solicitors and removal companies who have been exemplar - it is easy to be sceptical of such recommendations but they have not let him down. Unfortunately we hope not to need Seymours for a good while but we would certainly recommend them to anyone considering a movePositiveResponsiveness, Quality, Professionalism

Nigel · 24 October 2022

★★★★★ 5/5

Google

Great estate agents and their reputation definately proceeds them. Completing on a purchase today, I started the process knowing very little but was regularly put at ease with calm and quick responses which answered any of my questions to the full. Emma was the agent dealing with my property purchase and i would thoroughly recommend both her and Seymours to anyone wishing to buy or sell. I will no doubt be using them when my time to sell eventually comes around!PositiveResponsiveness, Quality, Professionalism

Fordnut · 24 October 2022

★★★★★ 5/5

Google

Amazing! Great from every aspect and continued to be helpful throughout the entire house buying process. Robbie and team are incredibly knowledgable and will guide you through the whole thing, while educating too. Something which I feel can be forgotten with other agents especially when dealing with a first time buyer! As anyone who’s buying right now might find, the process can be painful. But, dealing with Seymours has been a dream. I would and have already recommended them to friends. Don’t hesitate to get in touch. I really can’t stress how good the service has been and when buying a house, having an understanding team on the other end of the phone is priceless!

Jonah · 24 October 2022

★★★★★ 5/5

Google

I bought a maisonette through Seymours and the team were excellent throughout the whole process. As I was buying remotely and had little knowledge of Dorking, it was particularly important to have an agent that was attentive, responsive and able to manage complicated logistics. I would like to give a specific shout out to Emma and David who were both amazing in helping us push through to completion! I would highly recommend anyone thinking of selling (or buying) a home to go with Seymours.

Ken · 24 October 2022

★★★★★ 5/5

Google

As soon as I met David, when he came to value our property, I felt we should ask Seymours to act as our agents. David and his team, all of whom we met, were very professional, knowledgable, efficient, friendly and approachable. Nothing was too much trouble, and they kept us informed throughout the process. They provided a five star service. I am so glad we chose Seymours to sell our family home. I would highly recommend Seymours to anyone who is buying or selling a house.

Gillian · 24 October 2022

★★★★★ 5/5

Google

Seymours have been brilliant during the sale of our house. From our first meeting with David, they have been so professional and responsive during the whole process of securing us a buyer. Everyone we dealt with was friendly, knowledgeable and well-informed of our situation, clearly a sign of a close-knit and efficient team. Robbie was especially good at chasing others in the chain to reach a successful conclusion. We have absolutely no hesitation in recommending Seymours to others who may be looking to buy or sell a property.PositiveResponsiveness, Quality, Professionalism, Value

Trevor · 24 October 2022

★★★★★ 5/5

Google

We have dealt with Jamie and the Seymours team for a number of years, both their lettings and sales services, and very genuinely they are the best agents we have ever encountered. Customer service, focus and responsiveness is second to none. They are professional but engaging, personable and likeable, and extremely helpful above and beyond what is expected. I would 100% always come to Seymours in Dorking from now on. They have handled rental and purchase for us and have been tremendous. Well done Seymours team. Highly recommended and the best in Dorking by a long way. Jamie especially is a top guy.

Mark · 24 October 2022

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Google

We have recently just purchased our first home and Seymours have been extremely helpful. Penny was very friendly and helped us to find the house and get our offer approved. David and Emma were very friendly too, they kept us informed at each step and were very good at keeping the process moving along efficiently. Needless to say, we were very pleased with our experience with Seymours!

Polly · 24 October 2023

★★★★★ 5/5

Google

Huge thanks to Emma and the team at Seymours. A really friendly and accessible team dealing with the recent sale of our mother’s home of many years. You really made our lives easier throughout the whole process. Thanks from the whole family. 🌟🌟🌟🌟🌟 …

Liz · 3 December 2024

★★★★★ 5/5

Google

On our first meeting with Robbie we knew we could trust him to deliver what he said. He listened to our requests and took them on board and gave us advice or helpful suggestions to come to our decisions regarding the sale of the property. Seymours kept us informed and updated us regularly on the progress of the sale to its conclusion. Thank you Robbie, David and all the team for working hard to deliver the sale.

Linda · 24 October 2022

★★★★★ 5/5

Google

What a pleasure it’s been purchasing one of Seymours’ properties! The team are all really friendly and kept us updated every step of the way. Rachel was great at giving us a tour and facilitating a supplementary visit. Special thanks to Robbie as well, who really helped to push the whole chain to exchange and keep the momentum going! I wouldn’t hesitate to buy or sell via Seymours again in the future, and would recommend to anyone!

Luke · 24 October 2022

★★★★★ 5/5

Google

We are so grateful to have been supported by expert, friendly, and positive team at Seymours, whilst moving on from our first home. All of the team demonstrate such high standards of integrity and professionalism, and all with a genuine smile. In the context of some inevitable house moving stress, the team at Seymours felt like the safest pair of hands throughout. A special thanks to David and Emma, for all of the above.

David · 11 January 2023

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024

★★★★★ 5/5

Google

Very professional service provided by all at Seymours Dorking leading to the prompt sale of our house in March 2023. In particular Robbie who was our main point of contact, and David the Manager whose knowledge of our village's facilities and benefits no doubt helped in achieving our sale. Finally moving now to pastures new ( August 2023 ). Thank-you all at Seymours!

Graham · 24 October 2023

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience We have dealt with Jonny 95 percent of the time , although contact with all of Seymours staff has been great. Jonny especially has been patient on viewings with us and kept us in the loop at all times. We cannot fault them. Every contact has been positive and helpful.

Vanessa · 6 June 2024

★★★★★ 5/5

Trustpilot

What a great team

What a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale with Sam right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process. We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!

Peter · 2 September 2022

★★★★★ 1/5

Trustpilot

2 weeks and counting too get the…

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

Stephen · 24 August 2026

★★★★★ 5/5

Google

Thanks to the Team at Seymours, I had an excellent experience, they are fast efficient and extremely helpful at all times. Nothing was too much trouble and the paperwork was explained and arranged very quickly. I would highly recommend Seymours - thank you Tim and your Team - your assistance was very much appreciated - Steph B

Steph · 26 February 2024