Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery impressive company and team
Very impressive company and team. We rented a property through Seymours for close to 3 years and found the team to be responsive, efficient and excellent to deal with. They always responded very quickly to any issues we had and unlike many ‘agents’ we’ve dealt with in the past they were also open and honest. A genuinely great experience and would highly recommend.
James · 31 August 2021
Agent replied · 22 October 2024
Hello James, Thanks so much for the comments, its very much appreciated by all the team.Keep well.
★★★★★ 5/5
TrustpilotAndy and his colleagues couldn’t have…
Andy and his colleagues couldn’t have been more helpful in selling my property. They provided me with so much advice and support and a quick sale. An excellent friendly and professional service. Thank you!
Lizy · 27 April 2024
Agent replied · 22 October 2024
You are very welcome Lizy. Thanks for using us and just shout if you need us again in the future. Keep well.
★★★★★ 5/5
GoogleGreat personal service. Lots of contact, and good advice whilst managing a tricky chain. Many thanks to David and his team.
Richard · 10 February 2020
Agent replied · 8 February 2025
Hi Richard - thanks so much for your feedback. The team are thrilled to hear you had a good experience. Let us know when you need further assistance with your property
★★★★★ 5/5
TrustpilotA real team effort from the Horsell…
A real team effort from the Horsell branch from finding a purchaser for us and finding the perfect property for us to eventually move into.
John · 27 September 2024
Agent replied · 22 October 2024
The whole team is thrilled to have helped you find both a buyer and your perfect new home. It was a real team effort, and we're glad we could support you through the process. Thanks John.
★★★★★ 5/5
GoogleGreat Service from Jamie and the team! Highly recommend using their services.
Inferno · 9 February 2022
Agent replied · 8 February 2025
Hello! Firstly, thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, Jamie and the team.
★★★★★ 2/5
TrustpilotCommunication is poor
Communication is poor. I would not recommend. The experience has been very stilted due to their lack of transparency, possibly because the property we are purchasing is not highly valuable.
JOS · 2 July 2024
Agent replied · 22 October 2024
Thank you for sharing your feedback JOS. We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive for clear and transparent communication with all our clients, regardless of the property's value. We'll review your feedback to make necessary improvements. If you'd like to discuss this further, please reach out to us directly.
★★★★★ 5/5
TrustpilotHighly recommended.
Every member of the team that we dealt with were enthusiastic, knowledgeable and available, most importantly for us they made us feel important. Mark in particular was fantastic, his honesty and effort were what set Seymours apart from others.
Gemma · 6 January 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to share your positive experience. It's wonderful to know that Mark, in particular, stood out for his honesty and effort. We take pride in delivering exceptional service, and your feedback reinforces our commitment to providing a personalized and important experience for each client.
★★★★★ 5/5
GoogleThanks for much to David, Emma and the Seymours team with their help on our house purchase. They've been a joy to work with and have really helped with queries in any way possible. They have been responsive, efficient and great customer service. We would definitely use them again in future
Eamon · 9 February 2023
Agent replied · 8 February 2025
Hi Eamon! Thank you for taking the time to leave us a great review. We really appreciate your kind words.
We are so pleased you have had such a brilliant experience with us and that you would highly recommend us! Thank you for your continued support. Kind regards, David, Emma and the team.
★★★★★ 5/5
GoogleDavid and his team were fantastic! They all went above and beyond the call of duty!! They certainly earn't their money on this project!
Paul · 10 February 2018
Agent replied · 8 February 2025
Hi Paul, thanks for the great review! We're glad that you were so happy with the service, hopefully, we'll have the pleasure of working with each other again in the future.
★★★★★ 5/5
TrustpilotWould happily recommend
The Seymours of the past have gone. I am very pleased that I used Seymours to sell my property. I have also used them to rent a property and found them fantastic then too.They are professional and efficient. The sales team are full on in a good way and the people behind the scenes do a great job.
D · 29 April 2022
Agent replied · 22 October 2024
That's great to hear and thank you for taking the time to share your experience plus the five stars.
★★★★★ 5/5
GoogleIt has been an absolute pleasure working with David and Jamie at Seymours. They are without a doubt the best estate agents I have ever dealt with. Always friendly, very helpful and guided us through the process with ease - nothing was too much trouble. Myself and my partner will be more than happy to use Seymours in Dorking again and again, I've already recommended them to all of my friends and colleagues.
Melanie · 25 October 2016
Agent replied · 23 October 2024
Thank you for taking the time to leave Seymours Dorking an excellent 5 star review. We are delighted to hear of your positive experience with us and pleased you would recommend us to friends and family. Thank you for the feedback about David and Jamie, they are a credit to Seymours! We look forward to assisting with all of your future property needs.
★★★★★ 1/5
TrustpilotVery rude
I called them to arrange a viewing of a property to buy, the guy answered the call was only interested in introducing a broker ignoring my questions about the properties. When I felt he was very rude, I asked his name twice but he didn't answer. He even said, "You are not serious about this property, are you?" ?????
MR · 7 March 2022
Agent replied · 22 October 2024
Hello. Could you please let me know which office you are referring to? Calls are recorded for quality and training purposes which will enable us to help you further. Thank you.
★★★★★ 5/5
TrustpilotSo far so good.
So far, I have had an excellent experience from Seymour’s, with interested and knowledgeable staff who are always willing to assist. I look forward to the task being completed.
Angela · 12 July 2024
Agent replied · 22 October 2024
Hi Angela,Thanks for your positive review! It’s great to hear you’re having a good experience with our team. We look forward to wrapping things up for you. Feel free to pop in and say hello!
★★★★★ 1/5
TrustpilotUNREALIBLE UNTRUSWORTHY AGENCY
In my experience this is one of those BAD estate agents that can not be trusted! The estate agents job is to mediate between the vendor and the seller they failed to do that! It is very frustrating when to deal with an agency that do not call back or can not be trusted when you put an offer on a property. Avoid if you can.
CRL · 1 October 2020
Agent replied · 22 October 2024
Sorry to hear this. We take your comments seriously and will review accordingly.
★★★★★ 5/5
TrustpilotI cannot thank everyone at Seymour’s…
I cannot thank everyone at Seymour’s surbiton enough, with massive thanks especially to Nick,Sam and Jenny. Selling my late mums home has been very emotional but I feel Seymour’s understood that , and I felt nothing was too much trouble, Thank you seymours
Mrs · 14 September 2023
Agent replied · 22 October 2024
We always try to make everyone's property journey as easy as we can. When it comes to dealing with a family estate, it comes down to knowledge and understanding. Thanks for using us and we're so pleased to have helped make an emotional journey a little less painful. Keep well.
★★★★★ 5/5
TrustpilotFriendly & helpful people
We are purchasing a property through Seymours and we have had a great experience dealing with Ben and Harry. They have been so helpful and always promptly responding to my many queries. They have gone above and beyond through every step of the way.
Mandy · 15 August 2023
Agent replied · 22 October 2024
Thanks Mandy. We'll try our best to make a purchase of a home as pleasurable as possible, after all these things make the memories. Enjoy making a house your home.
★★★★★ 5/5
TrustpilotA prompt and professional service
A prompt and professional service. Pleasant and knowledgeable staff who show consideration for their clients.
Ginny · 4 February 2025
Agent replied · 22 February 2025
Thank you for your feedback. I’m glad to hear you had a positive experience with our prompt and professional service. It’s great to know that our staff were knowledgeable and considerate. Thank you again Ginny, and if you ever need any further assistance, please don’t hesitate to get in touch.
★★★★★ 3/5
TrustpilotNot impressed
Seymours cost me the best part of a 100 grand by not getting my property over the line before the Truss crash. Not entirely their fault I know but they over valued and then had to keep reducing but failed to sell it. I wouldn’t use them again.
Graham · 19 April 2023
Agent replied · 22 October 2024
Sorry to hear that Graham, It was definitely a very tricky time! Market volatility driven by political unrest can destroy buyer confidence almost to the point that a price point no longer has influence. Really frustrating for everyone involved. We try our best to make any property transaction a pleasurable one, but sometimes market forces conspire against us. We do appreciate you taking the time out of your day to make a review and if we can find ways to lessen market frustrations we will.
★★★★★ 5/5
TrustpilotThe team worked as one
The team worked as one. A long haul but the end is in sight.
John · 14 February 2025
Agent replied · 22 October 2024
Thanks for your comments and for working with us John. Keep well.
★★★★★ 5/5
TrustpilotGreat Experience from Start to Finish
Great Experience from Start to Finish - The team were really professional to deal with and kept me informed through the whole process. High recommend
Victoria · 30 August 2024
Agent replied · 22 October 2024
Thank you for your feedback! We're glad to hear you had a great experience and that our team kept you well informed throughout. We appreciate the recommendation!
★★★★★ 5/5
TrustpilotJust what you need
Using them for both a buy and sale, so far at least, they have been most responsive and helpful and importantly, pro-active. Just what you would want from an Estate Agent but sadly, often quite rare.
Paul · 6 February 2024
Agent replied · 22 October 2024
Thanks for your feedback Paul. We aim to be responsive, helpful, and proactive throughout the process, and we're glad we've met your expectations so far. If you need any further assistance or have any questions, please feel free to pop in.
★★★★★ 5/5
GoogleSeymours in Dorking have been excellent in the way they have communicated with us throughout our house purchase. They have kept us informed at all times through quite a tricky purchase. They have been professional but with a friendly manner. I would highly recommend them if you are considering selling your house. By far the best agent in Dorking.PositiveResponsiveness, Professionalism
Roger · 24 October 2021
Agent replied · 23 October 2024
Hi Roger. Firstly, thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
TrustpilotGood service
Good service, kept me informed, discussed strategies and answered questions promptly. The Customer Liaison role means there is always someone to talk to if you have a query but that person was also very proactive at keeping things moving and keeping me up to date on what was happening.
Happy · 24 February 2023
Agent replied · 22 October 2024
Thank you for taking the time to share your positive experience with Seymours. We're delighted to hear that we were able to provide you with good service, keeping you informed throughout the process, and answering your questions promptly. We're glad that our team was able to discuss strategies with you and proactively keep things moving. At Seymours, we strive to provide our clients with exceptional customer service, and we appreciate your kind words.
★★★★★ 5/5
TrustpilotI recently purchased a house through…
I recently purchased a house through Seymours and Emma and the rest of the team were fantastic. Kept me up-to-date on each stage and always prompt at returning calls. I would recommend them to anyone buying or selling.
Julie · 18 December 2023
Agent replied · 22 October 2024
Really appreciate you taking the time to share your experience with us! Thrilled to hear you found the team, especially Emma, so helpful during your house hunt. We're here for you, so if anything else comes up or you have questions down the road, just give us a shout. Thanks a bunch for recommending us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
