Jackson-Stops Dorking reviews

★★★★★ 5/5

Trustpilot

Simple.. Professional... Successful.. What more could you want!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none!I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for.Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Carl · 29 July 2021

★★★★★ 5/5

Trustpilot

Jackson-stops pulled out all the stops to find us our forever home

Chris and the team at Jackson-Stops found us our forever home in Dorking. The location, grounds and buildings were exactly what we had been searching for. The property was not on the open market, so we would not have found it without their introduction.The chain was long, the exchange was complicated and stressful, due to a building regulation issue at our end. Chris was calm, communicative and positive. We got there in the end and feel that as well as moving into our dream home we have made good friends.Thank you Chris and all the team at Jackson-Stops.

Georgie · 22 June 2021

★★★★★ 5/5

Trustpilot

Karl Ormerod was amazing

Karl Ormerod was amazing. He was very knowledgeable and instructive of the house he showed us. He was able to answer all the questions we asked and came back to us promptly on questions we wanted asked of the seller. He kept us informed all the through and chased solicitors . He was on top of everything all the way through We could not fault him.

John · 31 March 2023

★★★★★ 5/5

Google

I just want to say that it was a pleasure dealing with David Baillie at your Dorking Branch. He was so helpful, supportive and patient with us ‘two oldies’ at all times and totally charming with it. Although he wasn’t representing us as the buyers we were given constant updates that we did not even receive from our own Estate Agents which I will not name!

Gill · 25 July 2025

★★★★★ 5/5

Trustpilot

Thank you JS, Tunbridge Wells

An absolute flawless service by Jackson-Stops, Tunbridge Wells.A very special thank you to Katrin Olander for turning around my new tenancy so quickly. Katrin worked around my schedule and kept me informed of each step of the new tenancy process. From start to finish the whole experience was speedy, seamless and stress free. I am delighted to have found another tenancy through Jackson-Stops. This letting agency sets the bar high…they aim to please and are highly recommended.

Michelle · 2 November 2021

★★★★★ 5/5

Trustpilot

House sale Review

We used Jackson stops for the first time in January to sell our property. We chose Jackson Stops because Anthony was extremely professional, felt he was very honest and not a pushy agent.Our house sold within 24 hours of going live and exchanged contracts 7 days later.The photos and video that were taken are fantastic and attracted alot of attention very quickly which led to the speedy sale.We have already recommended Anthony and the team to friends as we are so happy with their service. Thankyou for all your help and attention that went into the sale and completion of our house! We will definitely be back if we ever have a property to sell.

Kirsty · 1 April 2021

★★★★★ 5/5

Trustpilot

Excellent, reliable service

We recently purchased a property through Jackson-Stop and Neil was our broker on this particular sale. Throughout the process, Neil was communicative, responsive and always made us feel like we were a priority. Managing a sale between seller and buyer can often be challenging, but Neil has a flair for meeting the needs of all parties and keeping everyone focused on reaching the best possible outcome. Overall a fantastic white-glove experience and when it comes time to list ourselves, we will be looking to Jackson-Stops.

Hailey · 21 February 2021

★★★★★ 5/5

Trustpilot

There are good estate agents out there...!

Having experienced the worst of estate agency (many times !) it was a pleasure to experience the best for a change. The old saying of you get what you pay for is certainly true - except the terms agreed with Jackson-Stops were very reasonable for what you get.From the outset, dealing with Neil and the team at Woburn was very professional and reassuring and you knew you were in the hands of people who were very experienced and knew what they were about. Having secured the sale we had been yearning several years for we then saw the real value of dealing with people who you can trust which is the very stressful post sale progression through to exchange of contracts.I highly recommend Jackson-Stops at Woburn.

Parish · 19 February 2021

★★★★★ 5/5

Trustpilot

The BEST estate agents

Having been ignored by the previous agents handling my property (a 'high value', high street stalwart) I was a little apprehensive about joining a new agency. I needn't have been: Mandy and the team at J-S Cranbrook were fantastic from start to finish. The communication was outstanding with regular updates and feedback. At the outset, I received excellent advice to boost the value. There was thorough vetting of viewers to ensure no time-wasters. I felt my hand was securely held at every step. They even handled the dogs! The outcome was great: lovely buyers, a smooth transaction and will remain my agents as and when I sell again. Huge thanks to J-S Cranbrook.

Liz · 19 February 2021

★★★★★ 5/5

Trustpilot

Perfect House - Jackson Stops Exeter - Thank You !

In May 2020 we found our perfect house to realise our dream to relocate from Essex to Devon. Luckily for us, the property was on the market with Richard Addington and his team in Exeter. Whilst it may seem unusual for a purchaser to write a review their handling of this sale, that finally completed in early January 2021, would have been unlikely to have concluded without the team. An absent vendor living in Asia made the transaction a little bit more complicated on top of the COVID restriction placed on us all. Richard communicated regularly and arranged access for surveys swiftly and effectively. He managed time zones and communication within the short, but at times complex chain with ease. To summerise, Richard and his team are highly-capable with a wealth of experience. I would have no hesitation in recommending them to my family and friends.

Mandy · 30 January 2021

★★★★★ 5/5

Trustpilot

An excellent experience from start to finish

Jane Bishop was wonderful throughout this difficult process (the sale of my late mother's house during lock down presenting both emotional and practical issues). She was easy to approach, she was quick to respond to messages, she went above and beyond in helping: for instance, she ensured that an agent went to the house weekly (even if there was not a viewing) to check on it for insurance purposes as it was an empty house. She facilitated the removal of some contents to local charities. And the house sale went through smoothly from one of the early viewings, achieving the asking price. Jane was exemplary throughout, and did not relinquish her attention to detail even after the house was under offer.

Becky · 11 January 2021

★★★★★ 5/5

Trustpilot

House sale in Rousdon

Very efficient marketing and selling of our house by the Bridport branch and we cannot thank Michelle enough for her professional but friendly approach to our sale. Despite one hiccup caused by the unfortunate death of our first buyer, the process went through smoothly and efficiently. Michelle was backed up by an excellent admin team.

Jan · 8 November 2023

★★★★★ 5/5

Trustpilot

Lesley from Jackson Stops is the best

We have moved around a lot and dealt with some of the worst people in this industry. But as a new tenant and having the little things ironed out and fixed as soon as humanly possible, Lesley Coppack has been absolutely outstanding. We are not sure if this is a function of not being in inner city London or what, but I don't want that to detract from Lesley's speed of service and all around competence to do a stellar job. Honestly, my wife and I cannot sing her praises enough

Jonathan · 12 October 2020

★★★★★ 5/5

Google

Amazing experience selling my house with Jackson Stops, Dorking. Lovely team, very professional, helpful and hardworking. Special shout out to Lucy for being so brilliant.

Jackie · 22 March 2025

★★★★★ 5/5

Trustpilot

First class agent.

Matthew and his team sold our house in August 2020. They were professional, friendly, efficient and very easy to deal with. Added to that, Matt thought we could achieve more for our property than the other two agents we got valuations from. He was right. We had 8 viewings booked for the first week and it sold within four days. We can’t recommend Jackson Stops in Bury St Edmunds highly enough, they were excellent from start to finish.

Jan · 11 December 2020

★★★★★ 5/5

Trustpilot

5 star service

We recently sold our old home and purchased our new house with the help of Karl Ormerod from Jackson-Stops.Karl was always available to assist with questions or queries and really helped to make the sale/purchase as smooth as possible. He went above and beyond to get us to completion and we are truly grateful for his hard work. Would highly recommend.

Sumudu · 8 April 2023

★★★★★ 5/5

Trustpilot

And estate agent like no other

Karl helped us to find our perfect family home, by far the best estate agents I have delt with. Karl was at our beck and call 24 hours a day and couldn't have been more helpful. Nothing was too much trouble. The service offered with Jackson-Stops felt like a bespoke personal estate agent service far above your standard estate agent.

Louise · 19 April 2023

★★★★★ 5/5

Trustpilot

Amended a lease …

Amended a lease in super quick time and dealt with a recalcitrant tenant who was unable to pay rent in a professional manner.

Philip · 19 June 2026

★★★★★ 5/5

Trustpilot

First class service from Jackson-Stops!

This is the second time we have used Jackson-Stops and yet again the service has been first class from Lottie and her team. I would also like to give Chris a mention as well, as when he came around to do the floor plan and details he was also very professional and courteous. Highly recommended. 10/10

Phil · 20 July 2023

★★★★★ 5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue. She contacted the landlord, kept us updated and help find solutions to solve the problem.

Customer · 15 April 2026

★★★★★ 5/5

Trustpilot

Friendly, efficient and good value

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Marion · 22 April 2026

★★★★★ 5/5

Google

Nicki and the team provided great service: the team visiting our home to familiarise themselves prior to marketing, regular updates on viewings, and helping with the chain. I would highly recommend them.

Claudia · 18 November 2025

★★★★★ 5/5

Google

It has been a long process selling my house but the team at Jackson Stops, Dorking have always been upbeat and positive, whilst also being realistic about the difficulties of the prevailing market. I have always been treated with respect, courtesy and friendliness. A very professional and efficient team. Special thanks to Chris Fairclough who has been my main point of contact throughout this journey and has supported and helped me to the best of his abilities. Thank you.

Gina · 27 October 2019

★★★★★ 5/5

Trustpilot

James saved the day - and the home purchase!

We were buyers of a property listed by Jackson Stops. We experienced some uncertainty towards the end of the conveyancing process and were nervous that the entire sale would fall apart. Thankfully, the communication from James and Ria was positive, consistent, and of high quality. If James said he would contact me by the next morning with news, he did. I credit them with saving the entire purchase. Very grateful for their efforts!

Erin · 11 June 2021