Every review we hold for the Dorking office, from every platform, shown as written. First names only.
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5/5
TrustpilotAmazing service from Dan in theβ¦
Amazing service from Dan in the lettings teamβ¦ Dan went above and beyond to ensure I was able to view a house ( working outside his work hours, as I was unable to view the house until the evening due to my own commitments).All phone calls and correspondence were prompt and Dan gave me all the answers I needed to my questions ( I had many π).Dan has been professional but also friendly making me feel at ease through a stressful time ( looking for a home and moving is pretty stressful π³).Thankyou Cubitt and West β¦ 5 stars from me!
Lauren Β· 9 June 2023
Agent replied Β· 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Dan. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
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5/5
TrustpilotAmazing service
Very pleased with level of service received from start to finish. Maddison started our journey and was helpful and informative and gave us the time we needed to ensure we wanted to sell. Julie has been extremely helpful and has gone above and beyond to ensure the house sell went smoothly. I would recommend and also will use again in the future. Thank you so much for making this journey a little less stressful
Miss Β· 8 November 2023
Agent replied Β· 23 October 2024
Hi Miss Hill,Thank you for leaving a review! It's great to hear how pleased you are with the level of service provided by our agents all the way through your process and how they were able to remove some of the the stress for you.Best wishes,Cubitt & West.
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5/5
TrustpilotGreat support
Our house sale was always going to be problematic; elderly father moving in with his daughter and son in law over 150 miles away and us needing to sell his old home. Trying to facilitate all this from a long distance was stressful and challenging. However Cubitt and West supported us so well throughout the process and Julie Bramble went above and beyond in order to support us, chase solicitors and paperwork, while constantly updating us due to the sale being 'long distance'. We couldn't have done it without her, thank you.
Sara Β· 2 June 2023
Agent replied Β· 23 October 2024
Good afternoon Sara,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
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5/5
TrustpilotExcellent service from the Cranleigh branch
We put our house on the market with the Cranleigh branch and within two weeks of an open house we had accepted an offer. Kerry-Ann and her team were there to support us throughout the whole process. We used their recommended conveyancing who were efficient and easy to use. We would not hesitate to use Cubitt and West again, their local knowledge and understanding of the local market is exemplary.
Denise Β· 5 February 2024
Agent replied Β· 23 October 2024
Hi Denise,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout the sale of your house.Best wishes,Cubitt & West.
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5/5
TrustpilotHolly from the North end branch wasβ¦
Holly from the North end branch was amazing from start to finish, she couldnβt do enough for us to get us into our home and appreciate all her hard work.
Carly Β· 24 September 2026
Agent replied Β· 10 October 2026
We are so happy to hear about your positive experience with us at Cubitt & West Portsmouth! We appreciate your kind words and are glad we could help you find your new home.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://ae0.uk/5021
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5/5
TrustpilotBoth Katie Sheridan & Abbie Tallack atβ¦
Both Katie Sheridan & Abbie Tallack at Cubitt & West were very efficient, very prompt and replied to our queries straight away. The whole journey has been effortless as Katie & Abbie did such a great job. They have been very easy to talk to and I would recommend Cubit & West because of this...
Emma Β· 4 November 2025
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5/5
TrustpilotGreat Experience
We had the pleasure of working with Alia from Cubitt & West, and we couldnβt be more grateful for the outstanding service she provided. From day one, Alia was always available, incredibly easy to reach, and impressively quick to respond to every query we had - no matter how small.
Tony Β· 6 December 2025
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5/5
TrustpilotHappy All Round
No matter what, selling property can be a stressful time, but Julie Bramble navigated the process for both me, and I am also suggesting the purchaser, a dream. Yes there are key steps, open days, inspections and questions, but just leaving the process in Julie's hands, and only engaging in the detail when needed meant - Happy All Round!Thank you Julie for your professionalism.
Ruth Β· 13 April 2024
Agent replied Β· 23 October 2024
Hi Ruth, Thank you for your kind review - we will pass this on to the team! We strive to help our customers through what can be a stressful time. Best wishes, Cubitt & West
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5/5
TrustpilotI would like to extend my thank you toβ¦
I would like to extend my thank you to Dan who demonstrated exceptional professionalism and efficiency throughout the process of securing my flat. His prompt responses and attentive assistance were instrumental in ensuring a seamless and stress-free experience. I will highlight in the review how his dedication to excellent service and quick communication significantly contributed to a quick move. Thank you
Diana Β· 5 June 2024
Agent replied Β· 23 October 2024
Dear Diana,Thanks for leaving us such a lovely review. We're happy we could help you secure a new flat, and will pass your excellent feedback on to Dan. All the best,Cubitt & West
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5/5
TrustpilotI had a great experience with Cubittβ¦
I had a great experience with Cubitt and West. As a first time buyer I was new to the process. The team was always willing to help me and answer my questions whether big or small. Throughout my experience, I worked with Hannah who was amazing and so kind. Thank you to the team for a great experience!
Toni Β· 28 July 2024
Agent replied Β· 23 October 2024
Hello Toni,Thank you so much for your lovely review! We're thrilled to hear that you had a great experience with us as a first-time buyer. Hannah and the team at Cubitt & West are always here to help you move forward. Best wishes, Cubitt & West
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5/5
TrustpilotMarcus and Sophie were great!
Marcus Farrow and Sophie Pearce were the people who helped us get our property on the market, and honestly they did do a fab job. Were always reliable, quick to respond and resolve any queries, and very friendly and professional throughout. They were always honest with us about any issues but quick to provide solutions, and they really listened to our concerns and thoughts. Really good experience
Emma Β· 2 February 2024
Agent replied Β· 23 October 2024
Hi Emma,Thank you for leaving a review! It's great to hear how our agents, Marcus and Sophie, have supported you throughout your process and how positive your experience has been.Best wishes,Cubitt & West.
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5/5
TrustpilotValuation for insurance
Ellie was very professional even knowing we just needed a valuation for insurance purposes and not for selling. She was thorough with her research prior to the visit and even had the details from when I bought the house through them. Would highly recommend.
Lucy Β· 20 January 2026
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4/5
TrustpilotI felt in very safe hands with Julie
I felt in very safe hands with Julie - she was a great communicator, empathetic and supportive. When she went on leave I was thankful for her return! Thank you Julie for seeing me through the process.
Abi Β· 16 March 2026
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5/5
GoogleVery helpful with our property purchase recently - kept us posted and also helped with all our requests for trade visits.
Kept us posted and communicated well,
Thanks!
Miranda Β· 10 September 2026
Agent replied Β· 10 October 2026
We're so pleased to hear about your positive experience with us at Cubitt & West Dorking. Thank you for sharing your feedback with us Miranda!
Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
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5/5
GoogleCalled in earlier today to seek advice for first time home buyer, and Scott was extremely helpful and we ended up speaking on the phone for 30 minutes, values upon values. Really thankful for the team!
Moments Β· 15 May 2025
Agent replied Β· 8 June 2025
Good morning,
Thank you for taking the time to share your experience with us. We are delighted to hear that Scott was exceptionally helpful and provided valuable guidance on your first-time home-buying journey.
We will be sure to pass your feedback on to Scott.
Regards, Cubitt & West Dorking
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5/5
TrustpilotThe team at southsea were amazing
The team at southsea were amazing. The sale was far from straight forward, yet Maddison,Yasmin,Traey and Evie worked really hard to secure the sale , with much needed patience & good humour.
Claire Β· 12 August 2026
Agent replied Β· 22 September 2026
We are so pleased to hear about the exceptional service you received from our team at Cubitt & West Estate Agents. It's wonderful to know that their hard work, patience, and good humor made a difference during a challenging sale. We appreciate your kind words and are delighted they could support you through to completion.
Want to earn Β£100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
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5/5
TrustpilotA great job
From start to finish they were great. They responded quickly to all my questions, listened to what I wanted to achieve and got the house on the market on boxing day and completed on 13th February for the asking price. Professional, efficient and friendly. Great job; thanks Andy for listening to me; Samara for keeping me in the picture and Julie Bramble who pulled it all together and got a very fast completion. Thanks to all the team.
Elaine Β· 14 February 2023
Agent replied Β· 23 October 2024
Hi Elaine,Thank-you for your kind words about our Southsea team including Andy, Samara and our Sales Progressor, Julie! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
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4/5
TrustpilotJulie bramble
Julie bramble, was extremely helpful throughout a very difficult sale of our home. We had the worlds most difficult buyers but Julie was very patient with me calling regularly for updates and tried her best to get our buyers and their solicitors to complete things in a reasonable time frame.
Lauren Β· 10 November 2025
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5/5
TrustpilotFantastic Selling Experience
Fantastic Selling Experience - From the moment Sayde entered our home we knew he was the right agent for us, He was polite and professional and spoke with such passion about how he would be marketing our home and was really interested in listening to all the finer details so these could be passed onto any prospective buyers. We were kept informed throughout the whole process and felt confident we would have a smooth transaction. Sayde really is an asset to the company and I would not hesitate to use Cubitt and West and especially Sayde Chowdhury again in the future. Thanks again to the whole Team.
Tracie Β· 18 November 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
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5/5
TrustpilotC&W Fiveways - Angela and the team were alwaysβ¦
Angela and the team were always friendly, responsive and attentive. They kept me updated at all times and made no question feel silly. Special mention to Brandon who was always polite and easy to talk to at reception. Angela really put us at ease and excelled in communication, something vital in an estate agent! She even called us before our solicitors to let us know we had completed and was happy to attend the property as many times as we wanted before the sale!
Megan Β· 14 November 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
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5/5
TrustpilotThank you to all the team at Cubitt &β¦
Thank you to all the team at Cubitt & West - Iβve just completed on my property purchase & extremely happy with the service provided! A special thanks to Julie for all of your hard work & keeping us well informed at all stages, ensuring the sale progressed as efficiently as possible.
James Β· 16 October 2025
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5/5
TrustpilotCubitt & West
Cubitt & West! Wow! What a service! Massive thanks to Julie Bramble, our Sales Progressor. She was very organised and pushed all parties through to an exchange which was being delayed by solicitors in the chain beneath us. Quick response to any emails or calls. Keeping me fully updated. Sheβs a credit to your company and has certainly helped us with a stressful move from a house to a retirement flat. Thank you so much Julie Bramble for being so personable and understanding of our situation. Keep doing what youβre doing!
Natasha Β· 3 November 2022
Agent replied Β· 23 October 2024
Good afternoon Natasha,Thank-you for the kind words about our Senior Sales Progressor, Julie. I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
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5/5
GoogleWe were highly impressed with the service provided by Jo Green and her team in the Dorking Office, firstly acting for the vendor of the property that we wished to purchase. The 'Matterport' video tour of the property enabled us to have already visited the property virtually , before we viewed in person and also to continue to review and evaluate how we would live there in the future. Jo secured an offer greater than the asking price and we were sufficiently impressed to engage them for the sale of our own property. We were delighted with the speed, efficiency and professionalism with which Jo and her team , (including the indefatigable Pascal), set about preparing our property for sale and organising the initial 'Open House' viewing. Within six weeks we went from not having thought about moving to both securing a property that we wanted and having a firm offer on our own property. Unfortunately both transactions did not complete because the person that we were buying from decided not to move as a result of changed personal circumstances. The team at Cubitt and West , Dorking can most definitely sell houses and we would definitely use them again should we decide to sell in the future .
Phil Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Phil
Thank you so much for posting such a great review about Jo and the team at Dorking (especially Pascal!). We are truly sorry your transaction fell through, but will be more than happy to help you in the future. The team at Dorking prides itself in offering the highest service, whether buying or selling.
We wish you all the luck for the future and look forward to welcoming back to our Dorking branch.
Kind regards
Becky Jennings
Operations Director, Cubitt & West
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5/5
GoogleI've recently exchanged on a property marketed through Cubitt and West in Dorking.
I would like to thank Jo Green, the branch manager for her outstanding customer service, professionalism, knowledge and enthusiasm whilst dealing with and progressing the buying process.
Initial viewing of the property was made an absolute pleasure by Jemma's attentive, knowledgeable and friendly attitude.
I would also like to thank Grace for her invaluable help and advice over the past few weeks.
In conclusion, I would highly recommend Jo Green and the team at Cubitt and West in Dorking. Well done!
Roy Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Roy
Many thanks for taking the time to leave such a positive review about Jo and Grace at our Dorking branch. The whole team tirelessly works together to provide you with a professional service to help you reach your goals. Good luck for the future.
Best wishes
Becky Jennings
Operations Director, Cubitt & West
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