Trusted Agent profile · Dorking

Cubitt & West Dorking reviews

4.7

★★★★★ Excellent

1,873 reviews across 2 platforms

179 High Street, Dorking, RH4 1RU, RH4 1RU

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Cubitt & West's office in Dorking, at 179 High Street, is rated 4.7 out of 5 across 1,873 reviews on two platforms, including 133 Google reviews rated 4.7.

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4.7 / 5

133

Reviews on Google

This office

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1,740

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Dorking office, from every platform, shown as written. First names only.

5/5

Google

I have delighted with the excellent service I have received from Millie Hitchcock at Cubitt & West, Dorking. She has been extremely professional, responsive to calls and emails, and patient with my many questions along the way. And once the offer was accepted, Millie regularly contacted me to keep me informed of progress. She also liaised with the conveyancer to help move things along. Thank you very much for all your help and support Millie. It has been much appreciated and has made this property purchase really smooth from start to finish.

Jane · 15 November 2025

Agent replied · 22 November 2025

Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience with Millie and that she was able to make the process run so smoothly for you. We’ll be sure to pass your kind comments on to Millie and the rest of the team. Best regards, Cubitt & West, Dorking

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Google

Great service from the Dorking team. Joanna was fantastic and offered a great deal of highly valuable support and advice. The other staff in the office (Milly etc) were also fantastic. It was clear and evident the amount of effort they put into marketing our property and also making sure the valuation was correct. Feedback was great. We will be using them again. Thankyou!

James · 10 October 2024

Agent replied · 24 October 2024

Hello James, Thank you for taking the time to leave such a detailed review. It's fantastic to hear how positive your experience with us has been. We're thrilled to know you're satisfied with our service. Thanks again, Cubitt & West Dorking Estate Agents

5/5

Trustpilot

Great job guys

we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.

Mr · 1 December 2023

Agent replied · 23 October 2024

Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.

5/5

Trustpilot

I wanted to extend my thanks to Sharon…

I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.

Emma · 2 June 2024

Agent replied · 23 October 2024

Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Google

I'd like to give a huge thanks to the team at Cubitt & West Dorking, with particular shout outs to Scott, Rhys and Millie. My sister and I had been in the process of selling our late father's property and were left feeling pretty dismayed by our experience with a previous agent, so we decided to move things over to C&W. I must say, the difference was night and day - the team are helpful, courteous and, above all, proactive! A big thanks once again, and I wouldn't hesitate to recommend them for anyone looking to buy, sell or rent a property in the area :)

John · 22 October 2025

Agent replied · 9 November 2025

Good afternoon, Thank you ever so much for your thoughtful review. We’re sorry to hear that your initial experience with another agent, was disappointing, but we’re delighted that the team at our Dorking branch. Especially Scott, Rhys and Millie, were able to turn things around and provide the level of service you deserved. It’s good to know that you found our team to be helpful, courteous and proactive during such an important and emotional time. Your kind words and recommendation mean a great deal to us, and we’ll be sure to pass your feedback on to everyone involved. Thank you once again for placing your trust in us. Warm regards, Cubitt & West - Dorking

5/5

Trustpilot

Quick and stress free sale

We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.

Marian · 11 November 2023

Agent replied · 23 October 2024

Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.

5/5

Google

Cubitt and West Dorking branch recently sold my late mum's house. From the start of the process to the end they have been so helpful and professional. Everything in the process has been explained and they were always there if we had questions. Due to their client list the house was sold really quickly, and for a higher price than we were expecting. I would recommend them to anyone buying/selling a property in the area. Thank you to Jo and all the team.

BECKY · 16 October 2025

Agent replied · 9 November 2025

Hi Becky, Thank you for sharing your experience with our branch. We're delighted that Jo and the team provided professional support during this difficult time. Kind regards, Cubitt & West Dorking Estate Agents

5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

I have recently sold my home through Cubitt and West's Dorking office. Throughout the transactioin, from initial visit to offer, the team have been nothing but professional. Jo, Grace and the team have kept me informed at every step of the way; offered advice on how best to configure the house to appeal to buyers; managed the offer and BAFO process to a successful conclusion and followed through with a very competent sales progression process (many thanks Juliana). In a world where many organisatioinal pay lip service to communicating with clients, Jo and the Dorking C&W team actually walk the walk, providing pro-active communications at every step of the sales journey. They have my thanks for this and I would not hesitate to both recommend them to anyone and use them again. Many many thanks Jo.

Rob · 25 October 2023

Agent replied · 24 October 2024

Dear Rob Thank you very much for your kind review about Jo and the Dorking team. We know they will be pleased to read your high recommendation of them. Good luck for the future. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Execellent service at the redhill…

Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.

Wes · 20 January 2026

5/5

Google

Many thanks to Cubitt & West for such an efficient service in every way. Especially Scott & Millie, who successfully sold my house within two weeks of it going on the market. I would thoroughly recommend.

Steve · 1 September 2025

Agent replied · 22 September 2025

Good afternoon, We are thrilled to hear about your efficient experience with Scott and Millie. It's good to know that they were able to successfully sell your house so quickly. Their dedication and hard work clearly paid off. Thank you so much for taking the time to share your positive feedback and for recommending us. Kind regards Cubitt & West Dorking

5/5

Trustpilot

Cubitt and west east grinstead

I just wanted to say a huge thank you to Cailean and Brendan. From the initial visit they were so friendly and polite, always professional and full of advice and support. I really enjoyed working with them. When they found a buyer for my property they were always on hand for the buyer and myself to answer any queries. All the way through the sale, along with Claire and Tamsin they made the sale progress as smoothly as possible. There are always hiccups along the way but they all did their best to make sure everything was dealt with and resolved as quickly as possible. It was an absolute pleasure working with you all. Thank you all for making my dream come true. I would highly recommend them to anyone wanting to buy or sell in the local area. yvette whittaker

Customer · 14 October 2023

Agent replied · 23 October 2024

Dear YvetteThank you for leaving a review! It's great to hear how positive your experience with our agents at the East Grinstead branch have been and how friendly, supportive and full of advice you found them to be throughout your process.Best wishesBecky JenningsSenior Operations Director, Cubitt & West

5/5

Trustpilot

Abigale

Abi, from the property management team was extremely helpful in seeing our particular case to resolution, always doing her best and keeping us informed at all times! Well done and a huge thank you.

Abhisek · 30 September 2026

Agent replied · 10 October 2026

We are so pleased to hear about the excellent support you received from our team member at Cubitt & West. We truly appreciate your kind words and positive feedback regarding their dedication and communication. Thank you for sharing your experience! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Trustpilot

Can't thank John Charlotte and Emma…

Can't thank John Charlotte and Emma enough for their help during my buying process. Although they wasn't my estate agent they was my sellers they treated me with so much kindness and patience. Always able to speak to them nothing was to much to ask even when my buyer looked like they was going to pull out last minute they was trying there hardest to get this resolved. And even on day of exchange they went above and beyond. They are a great team who genuinely care and great estate agents and recommend them to anyone looking to buy or sell a property.Thanks again Daniel & Tricia

Georgia · 17 September 2023

Agent replied · 23 October 2024

Hi Georgia, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how kind and patient you've found them to be throughout. Best wishes, Cubitt & West.

5/5

Trustpilot

Great experience! Highly recommended!

The staff are great, especially Edward Gilmore, Zoey McGovern and Julie Bramble at the Southsea branch. Edward was my first point of contact and Julie has been holding my hands throughout the sale. They are both very professional, Julie is always, helpful, patience and been following up every step of the administrative side of the sale. I am very pleased with their kind support and am happy to recommend them to any potential seller or buyers.

E · 21 December 2023

Agent replied · 23 October 2024

Hi E Lee,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've supported you throughout your sale and we're delighted you would recommend the team to others.Best wishes,Cubitt & West.

5/5

Trustpilot

I had an absolutely great experience

I had an absolutely great experience. They conducted the sale of my property very professionally, kept me very informed, kept me up to date with every relevant change, and handled any nuances that appeared with absolute class.

Gurden · 27 August 2026

Agent replied · 22 September 2026

We are absolutely delighted to hear about your excellent experience with the sale of your property with us at Cubitt & West. It's wonderful to know that our team's professionalism and communication made such a positive impact. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

3/5

Trustpilot

5 stars to Julia Francis

If I was rating Julia Francis solely, I would award 5 stars. She has been a machine in pulling together a sale that she had not been involved with, that was dragging for months and in danger of falling through.

Reviewing · 7 August 2026

Agent replied · 22 September 2026

We are grateful for your wonderful feedback regarding one of our team members at Cubitt & West Sutton. It is fantastic to hear how instrumental she was in successfully navigating a complex sale. We pride ourselves on the dedication and professionalism of our staff, and your comments affirm our commitment to providing exceptional service. We appreciate you sharing your positive experience with us. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2

5/5

Google

The whole team are really enthusiastic and helpful, in particular thanks to Scott and Millie, always keeping us informed as to what was going on with our sale.

Caroline · 10 July 2026

5/5

Trustpilot

Great experience from start to finish

Great experience from start to finish ! From valuation ,photos ,open day and handling offers we found the team ,Zoey ,Michael ,Julie and all others involved really professional. We had never sold a property before and after being in the same house for 34 years it was a daunting prospect. The team made all steps as easy as possible and kept us informed very regularly at every stage. We ended up getting numerous offers in excess of the asking price and would definitely recommend Cubitts for any property moves to family and friends.

Carole · 29 June 2023

Agent replied · 23 October 2024

Good morning,Thank-you for your kind words about the Portsmouth office and in particular Zoey, Michael & Julie. I will be sure to pass your comments along.Kind regards,Cubitt & West

5/5

Trustpilot

Julie Bramble @ Cubitt and West

Julie Bramble (Cubitt and West Southsea) has been a real gem whilst our house has been in the process of being sold. She has been responsive by keeping us in the loop in a timely manner all the way through and has always been polite, friendly, clear and accessable (we called alot!!) to us. Would recommend Julie to everyone....thankyou for making this time as stess free as it possibly could be. Nick & Ali

Nick · 24 November 2023

Agent replied · 23 October 2024

Hi Nicholas,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how responsive she's been whilst also staying polite, friendly and accessible throughout, making the process as stress-free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

Excellent Service from Cubitt & West Southsea Office

Very impressed with the service from the Cubitt & West Southsea office and a big thank you for all your efforts in achieving a successful sale. Over the years we had put a lot of effort into lovingly restoring our period apartment and from the start this was understood by Samara and the team. We were impressed by the marketing of our property and the package provided (including 3D tour) did justice to the internal spaces. The level of communication both before and after viewings was excellent. The sale our property was complicated by The Building Safety Act, however, Julie went above and beyond to ensure this was as smooth as possible. We can’t thank Julie enough for her communication skills (and patience), which proved invaluable in negotiating unfamiliar territory, ensuring all parties were kept informed and up to date on progress, we couldn’t have done it without you!

Russell · 21 June 2023

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West

4/5

Google

I want to thank Grace Jackson for the way she guided me through my offer and subsequent loss of a house in Dorking after my buyer pulled out. She handled my situation with efficiency but also with patience, kindness and understanding. She is justifiably the manageress of the Dorking branch and i wholeheartedly recommend her to buyers and sellers alike for a professional but also a patient and helpful support through a very stressful experiance.

Ryl · 25 October 2023

Agent replied · 24 October 2024

Hello Ryl, Thank you for your kind review - we were delighted to be able to help you move forwards on your property journey! We're so glad to hear that you had such a positive experience with Grace and the Dorking team. Best wishes, Cubitt & West

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