Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
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5/5
TrustpilotRegan spenc
Regan spencThis women was amazing, gave me loads of advice and was always there when I needed someone, no matter if it was about my housing or even just general questions, she answered and texted me straight back when needed Just want to say a massive thank you
Tiffany Β· 10 November 2020
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4/5
TrustpilotAlways prompt at fixing any issues.
Always prompt at fixing any issues.Thank u
Ms Β· 25 September 2024
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5/5
TrustpilotEfficient freindly and repair carriedβ¦
Efficient freindly and repair carried out effectively
Scott Β· 25 September 2024
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5/5
TrustpilotThe first step to stability A* Service
I feel that I couldnβt be any more thankful to PlacesForPeople for the property that I have been accepted for. There customer support and process is simple, smooth and customer friendly.I felt like my situation was taken into consideration and for that I would recommend them to anyone.
Mr Β· 9 November 2020
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5/5
TrustpilotGreat place
Fantastic place and great staff
Mr Β· 24 October 2024
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5/5
TrustpilotToni, Lettings and Marketing manager deserves 5*
Toni the Lettings and Marketing manager, honestly made my experience with Places for People run super smoothly. Even after I have moved in she does not let her duty of care slip, she is super prompt and professional with emails. Places for people have fab asset to their company!
Chantelle Β· 6 July 2020
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5/5
TrustpilotMy new sign up for my apartment wasβ¦
My new sign up for my apartment was done very professionally and in a friendly and helpful manner
Christine Β· 21 February 2020
Agent replied Β· 11 June 2024
Thanks for taking the time to feed this back Christine! :) Please feel free to contact us on the link below via your online account or via our 24 /7 Customer Service centre https://homestorent.placesforpeople.co.uk/manage-your-home/ or via JD Customer Focus Team
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5/5
TrustpilotAgain an excellent response.
Allyn Β· 6 November 2024
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5/5
TrustpilotMy opinion
Friendly and professional service.
Miss Β· 3 November 2024
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5/5
TrustpilotPlaces for People and Jacky Braxton - 5 Stars
My stars are for attitude, service and quality. Many thanks!
Natalia Β· 7 December 2021
Agent replied Β· 11 June 2024
Hello,Thank you for taking your time to leave this review.We will pass this on.Many thanks - JW
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1/5
TrustpilotCommunication is shocking
Communication is shocking. Why they are called places for people is beyond me. Not professional at all. Not empathetic and like to pass the blame without updating you on whatβs going on. You have to be a mind reader when dealing with them! Absolute joke!
Catherine Β· 21 May 2021
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5/5
TrustpilotHad to phones places for people'sβ¦
Had to phones places for people's emergency repair number, needed a plumber fast toilet cistern died. Within an hour a lovely plumber had turned up at my flat here in the center of Norwich and fixed it, he has ordered a new cistern superhero plumber cape and all π.
Sasha Β· 26 April 2020
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5/5
TrustpilotHelpful friendly people who go out ofβ¦
Helpful friendly people who go out of there way to help.
Graham Β· 28 September 2021
Agent replied Β· 13 June 2024
Hello GrahamThank you for taking the time to leave your review, we are very pleased to hear of your positive experience with us.Kind regardsMS
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5/5
TrustpilotMy new house
I was pleased to get the keys to my new flat ur staff are very thorough thank you
Miss Β· 29 November 2019
Agent replied Β· 11 June 2024
Hi, Thanks for the feedback Miss Ridley. We are glad you are happy with our service. Warm Wishes, Francesca from Customer Involvement
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5/5
TrustpilotPlaces for people have helped to makeβ¦
Places for people have helped to make our dreams come true ..... Thankyou again... Jill & Graham Wolstencroft
Mrs Β· 15 November 2019
Agent replied Β· 11 June 2024
Hi Mrs Wolstencroft, thank you for your positive review. I am delighted that we were able to make your dreams come true. Best wishes, Francesca from Customer Involvement
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4/5
TrustpilotHelpful and patient staff.
Mr Β· 24 October 2024
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5/5
TrustpilotGood friendly members of staff
Mrs Β· 8 October 2024
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2/5
TrustpilotRude staff
Snooty staff who talk down to you
Christmas Β· 20 April 2022
Agent replied Β· 11 June 2024
Hello,We are sorry to have read this. If you would like to make a formal complaint, please email us at customerfocusteam@placesforpeople.co.uk and the team will investigate this for you. Many thanks - JW
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5/5
TrustpilotFantastic efficient really pleased withβ¦
Fantastic efficient really pleased with home service
Louise Β· 16 April 2022
Agent replied Β· 11 June 2024
Hello,Thank you so much for leaving such a positive review and we are so happy to hear you are pleased with the service provided. Kind regards - JW
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5/5
TrustpilotGood help and service
A Β· 21 October 2024
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1/5
TrustpilotNo point in writing reviews when nobodyβ¦
No point in writing reviews when nobody reads them or no action taken only interested in positive feedback
Malcolm Β· 9 September 2019
Agent replied Β· 11 June 2024
Thank you for your comments Malcom, we encourage all types feedback. One of the ways you can do this is through customer involvement. You should have recently received information recently about this. Please visit www.placesforpeople.co.uk/get involved or email getinvolved@placesforpeople.co.uk for more on customer involvement. Warm wishes, Emma from the Customer Involvement Team
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1/5
TrustpilotCrap company had a loan paid back fineβ¦
Crap company had a loan paid back fine well with confusion at the end now they refuse me
Ria Β· 16 August 2019
Agent replied Β· 11 June 2024
Thank you for taking the time to give your feedback. We are sorry that you feel this way. Please be assured that we are continually striving to improve our services for customers. Warm wishes, Emma from the Customer Involvement Team
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5/5
TrustpilotGreat company to rent with
Always polite and helpful workers
MISS Β· 1 October 2024
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1/5
TrustpilotDiabolical
Diabolical. Moved me, my husband and two babies into a home full of rising damp, floors crumbling, cupboards falling apart and freezing cold. Rang a repairs line I was given for the leak in the kitchen and was told βif itβs not flooding the house then thereβs nothing we can doβ
Louise Β· 29 December 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.