5/5
TrustpilotStaff are always there to help with all…
Staff are always there to help with all questions.
Trusted Agent profile · Dorchester
ZeroC Places for People Dorchester reviews
★★★★★
1,736 reviews across 3 platforms
Halstock Street, Poundbury, Dorchester, DT1 3FW
ZeroC Places for People's office in Dorchester, at Halstock Street, is rated 3.0 out of 5 across 1,736 reviews on three platforms, including 19 Google reviews rated 2.4.
19
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1,715
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThis lady helped get through a very…
This lady helped get through a very difficult situation and definitely knows her stuff.she is a god send to help people who are in difficult situations regarding finances I really don't know what I would of done without this lady's help.thankyou so much great service for vulnerable people 😊
4/5
TrustpilotAlways helpful when ringing about…
Always helpful when ringing about something. Quick to attend problems.
4/5
TrustpilotI have had no bother with getting my…
I have had no bother with getting my repears done
5/5
TrustpilotLauren Robinson
very nice and helpful person , smiling and friendly to us .
Agent replied · 11 June 2024
Hello,Thank you for leaving such a kind and positive review. We will make sure this gets passed on.Many thanks - JW
1/5
TrustpilotNot good
Not good they don’t value peoples safety in there homes.
Agent replied · 11 June 2024
Hello,We are sorry to hear this, Please could you send details of your complaint to customerfocusteam@placesforpeople.co.uk so the team can look into this for you.Many thanks - JW
5/5
TrustpilotVery helpful people
Very helpful people , I was not happy the first flat and they offered me a second flat which I really pleased
Agent replied · 11 June 2024
Many thanks for your positive review Mustafa , it is much appreciated. Best wishes, Francesca from Customer Involvement
1/5
Trustpilotunhelpful liars
They do nothing about constant complaints about noisy neighbours and have even been accused of being racist when it sounds like neighbours are killing each other! They DO NOT manage complaints at allAlso when reported repairs online I hear nothing. Then I check the job reported on their website and it says job complete! liars!!
5/5
TrustpilotHad a really good experience so far…
Had a really good experience so far hopfully it will continue lauren was really polite and knew answers to questions we asked.
Agent replied · 11 June 2024
Hi Helen, Thank you for the positive review. I will pass on your comments to the team. Warm wishes, Francesca from the Customer Involvement team
5/5
TrustpilotGreat landlord for sure
Great landlord for sure. My main concern however is the lack of maintenance to newer properties as this leads to deterioration. We need walls painted maybe even every two years and pavements blasted with a pressure washer to remove weeds, dirt and moss. Other than that, absolutely great landlord with affordable rent.
5/5
TrustpilotLovely friendly staff very polite 😀
5/5
TrustpilotVery good
Very good. So happy in our new house had a couple of issues but dealt with straight away can't fault them.
Agent replied · 11 June 2024
Glad to hear you have settled in well Mrs Fiddes :) Please feel free to get in touch via your online account - https://homestorent.placesforpeople.co.uk/manage-your-home/ or via our 24 / 7 Customer Service Centre JD Customer Focus Team
2/5
TrustpilotThis is purely because of the fact that…
This is purely because of the fact that you install payment meters on the property. I have rented from PFP for 12yrs and had a DD with my energy supplier and my new property with PFP has a payment meter installed and it is an absolute joke trying to get rid of them
4/5
TrustpilotOn the Ball
Sorted the problem out in double quick time.
1/5
TrustpilotShocking
Shocking ! No help at all I’ve lived in the area all my life yet they give them to foreigners (no offence)
Agent replied · 11 June 2024
Thank you for taking the time to give your feedback. We are sorry that you feel this way. Please be assured that we are continually striving to improve our services for customers. If you would like information on customer involvement please visit www.placesforpeople.co.uk/get involved
1/5
TrustpilotI have contacted your team as you state…
I have contacted your team as you state and just as inconsiderate
Agent replied · 11 June 2024
Hello,We are sorry to hear this. Please send us your full complaint at customerfocusteam@placesforpeople.co.ukMany thanks - JW
4/5
TrustpilotMostly all good the is always room for…
Mostly all good the is always room for improvement.
4/5
TrustpilotThe staff were kind
The staff were kind, professional and helpful.
5/5
TrustpilotWelcoming
Their reception, care, courtesy, professionalism, and ethics.
5/5
TrustpilotListened to what I said
5/5
TrustpilotCan't believe how good they all were
Can't believe how good they all were. Helpful, honest, funny and certainly went out the way to help me x
Agent replied · 11 June 2024
This is brilliant to hear Ruth! Thank you for talking the time to provide such positive feedback :) JD Customer Focus Team
4/5
TrustpilotFound the whole process from start to…
Found the whole process from start to finish was simple and well explained I would recommend
Agent replied · 11 June 2024
Hi RichardThank you for taking the time to provide a fabulous review. All the best.JG
5/5
TrustpilotThey are brilliant at sorting things…
They are brilliant at sorting things out quickly
5/5
TrustpilotSo far they have been sufficient…
So far they have been sufficient informative and very helpful
Agent replied · 11 June 2024
Good Afternoon,We are so pleased to hear your positive experience with Places for People and thank you for taking the time to post this. Kind regards - JW
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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