Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleThe team at GTH Dorchester have been brilliant,not only securing a sale for us,when we had a deadline looming up.despite us being let down,they kept plugging away to make sure we made that property that we so desperately wanted.
Stephen Β· 11 October 2023
Agent replied Β· 19 June 2024
Dear Mr Hutton - Thank you for your kind review. We were delighted to have the opportunity of working with you and pleased to be able to secure you a purchaser. We hope you will be very happy with your new home. Best wishes ~ GTH
β
β
β
β
β
5/5
GoogleGTH are a very professional estate agents. Having been through about 10 house sale and purchase transactions they have been, from a buyers perspective, one of the best. Alwsys responsive to requests and very helpful when it came to keeping us informed on the legal process. I would highly recommend.
Steve Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Mr Birch - Thank you for leaving us such a glowing review. We are thrilled to hear that you have been pleased with our service and that you would recommend us to others. We are always here to help and hope to get the opportunity of working with you again in the future. With best wishes ~ GTH
β
β
β
β
β
5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were βjust another clientβ. If only more agents offered this kind of service. Thank you GTH!
Rory Β· 16 November 2022
β
β
β
β
β
1/5
TrustpilotMost branches of GTH Offer good serviceβ¦
Most branches of GTH Offer good service however the exception is Yeovil Unhelpful and non accommodating in my desire to view as a cash buyer. I found them arrogant and would only rate them 1 star however to put into context their Burnham Branch the complete opposite and good to deal with as were Chard so they can offer good service I suspect it is the management at Yeovil that is at fault
Owen Β· 14 June 2023
β
β
β
β
β
4/5
TrustpilotCouldn't do more.
A long, difficult process only brought to a successful conclusion because of the hard work of Lauren in the Yeovil office.
Phil Β· 19 September 2025
β
β
β
β
β
1/5
TrustpilotPoor communication
After an initial meeting with staff at Burnham on Sea office, where they came across as helpful and professional for a valuation our late Mother's bungalow, we put the property in their hands to sell. The photos were not good and communication very poor. We had viewings for which we received no feedback. Have since moved the property elsewhere.
Alicia Β· 26 March 2024
β
β
β
β
β
5/5
GoogleHighly recommend GTH, we bought a property through them and the team were professional and really went the extra mile to drive things to happen. The communication was brilliant too.
Emma Β· 11 October 2023
Agent replied Β· 19 June 2024
Dear Emma - Thank you so much for your kind review. We were delighted to be of assistance and wish you all the very best for the future ~ GTH
β
β
β
β
β
5/5
TrustpilotFriendly and helpful
The staff worked very hard on my behalf, I would use them again.
Paula Β· 23 August 2024
Agent replied Β· 29 August 2024
Dear Paula, thank you so much for your kind review. We were pleased to assist with your move and wish you well. - GTH
β
β
β
β
β
5/5
GoogleGreat, professional and responsive service by GTH π β¦
Julia Β· 16 October 2024
Agent replied Β· 22 October 2024
Dear Julia - Thank you for your kind words. We are delighted to hear you have been pleased with our service and we wish you all the best for your future plans ~ GTH
β
β
β
β
β
5/5
GoogleGTH provided a very professional service for the purchase of our new home with excellent communication throughout the process. Their welcome pack and the warmth of their congratulations on the successful completion was a very nice touch.
Anne Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Anne - Thank you for leaving us such a lovely review. We were delighted to be of assistance and we hope you will be very happy in your new home. With best wishes ~ GTH
β
β
β
β
β
1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
Roz Β· 22 December 2023
β
β
β
β
β
5/5
GoogleWe really appreciated the honesty of our agent James and his patience and care going above and beyond to help us with our purchase.
Julie Β· 11 October 2023
Agent replied Β· 19 June 2024
Dear Julie - Thank you so much for your kind review. We were delighted to help with your purchase and we hope you will be very happy with your new home. Happy new year and best wishes ~ GTH
β
β
β
β
β
1/5
GoogleEmailed about a property from Rightmove App and received no reply. I rang today and talked to the rudest, most dismissive and unhelpful reception staffer I have ever contacted. I cannot recommend GTH at all
Rob Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Mr Gregor - Thank you for your review and I am sorry to hear that you have had a less than positive experience with us. I understand that you have now spoken to a member of the team in relation to your enquiry and hope that we may be able to assist you further in the future. I wish you the very best with your search for a property. Kind regards, James Farran
β
β
β
β
β
1/5
TrustpilotAwful company with lies all over theirβ¦
Awful company with lies all over their websiteThey state that they are helpful and are the βtopβ letting and sales agents in the EX16 area, yet their staff canβt be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
Lee Β· 24 August 2022
β
β
β
β
β
5/5
GoogleWhat one would expect of a professional group of individuals. Polite, efficient and knowledgeable. Possibly the best I have ever dealt with'
Recommended to me and now by me.
Robert Green
Alex Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Robert - Thank you for your kind words, we are truly humbled. It was a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
β
β
β
β
β
1/5
TrustpilotJames Waterman
James Waterman, Chard office -
Fi Β· 18 August 2025
β
β
β
β
β
5/5
GoogleEfficient and attentive from from initial valuation to completion. Beth, Will and James looked after everything.
AML Β· 11 October 2023
Agent replied Β· 26 August 2024
Dear Anne-Marie - Thank you for taking the time to leave us a positive review, we really appreciate it. It was a pleasure working with you and we wish you every happiness for the future ~ GTH
β
β
β
β
β
1/5
TrustpilotDisappointed with lack of communication
Awful communication with James in the Chard Office.He was not interested at all. It took us 10 days of chasing (and a nudge from his secretary) to finally get a reply after putting in an offer. I would not recommend after my experience.
GLegg Β· 29 January 2024
β
β
β
β
β
5/5
GoogleJames and Will demonstrated integrity, commitment and patience in helping us secure our dream cottage.
Diane Β· 11 October 2023
Agent replied Β· 19 June 2024
Dear Diane - Thank you for taking the time to leave us a positive review, it means a lot to us. We are always delighted to be of assistance and we wish you many happy memories in your new home ~ GTH
β
β
β
β
β
5/5
GoogleFriendly, efficient and super helpful team throughout our house buying process! Thanks!
Lauren Β· 11 October 2023
Agent replied Β· 19 June 2024
Dear Lauren - Thank you for your kind words. We are pleased to hear that you've found our team friendly and helpful. It was a pleasure to be a part of your recent move and we hope you will be very happy with your new home ~ GTH
β
β
β
β
β
5/5
GoogleEfficient and attentive from from initial valuation to completion. Beth, Will and James looked after everything.
Anne-Marie Β· 20 June 2023
Agent replied Β· 19 June 2024
Dear Anne-Marie - Thank you for taking the time to leave us a positive review, we really appreciate it. It was a pleasure working with you and we wish you every happiness for the future ~ GTH
β
β
β
β
β
5/5
GoogleVery helpful staff and manager. Agreed a satisfactory price with our buyers. Time to exchange took a little longer than hoped but they kept chasing the buyers estate agent and solicitor. Would certainly use them again.
Jonathan Β· 20 June 2020
Agent replied Β· 19 June 2024
Dear Jonathan, thank you for your kind review, we were delighted to be of service. We wish you all the very best in your new home! ~ GTH
β
β
β
β
β
5/5
GoogleProfessional friendly service from the start. We have both purchased and sold through GTH and the experience was straightforward and competently handled.
Jenny Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Jenny - Thank you for your kind words. We were delighted to be of assistance and wish you all the very best for the future ~ GTH
β
β
β
β
β
5/5
GoogleGreenslade Taylor Hunt Dorchester are very professional and kept us the loop the whole time. We would definitely recommend them.
Amanda Β· 11 October 2022
Agent replied Β· 19 June 2024
Dear Amanda - Thank you so much for taking the time to leave us a positive review, we really appreciate it. It was a pleasure working with you and we wish you all the best for your future plans ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.