Trusted Agent profile · Dorchester
★★★★★
213 reviews across 2 platforms
45 High West Street, Dorchester, DT1 1UT
Greenslade Taylor Hunt's office in Dorchester, at 45 High West Street, is rated 4.4 out of 5 across 213 reviews on two platforms, including 76 Google reviews rated 4.7.
Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
5/5
TrustpilotSold 2 houses and bought 2 houses with…
Sold 2 houses and bought 2 houses with James and Fiona at Greenslades in Chard. Very straight forward everytime, nothing is too much trouble and they always return emails and calls the same day. 5 stars 🌟 from me.
5/5
TrustpilotFriendly, professional & compassionate
We have just sold our late parents’ house through GTH and couldn’t be happier with the friendly, professional & compassionate service at what was quite an emotional time for us. Selling a house is always potentially stressful & the experience has the propensity for hiccups along the way but we always felt in safe hands and were kept fully informed by Tom Rawlings.
5/5
GoogleSo far I have to rate GTH really highly. We approached several agents and right from the start they came across as the most professional and organised. They did a great job of arranging a lot of viewings in a short space of time and made it really easy for us. I wouldn't hesitate to recommend them and if I needed an agent in the area again they would be my first choice.PositiveProfessionalism, Value
Dear Chris - Thank you so much for your kind words, they mean a lot to us. It's a real pleasure to help with the sale of your property and we wish you all the very best for the future ~ GTH
5/5
GoogleFast and efficient, polite and personable. I’m new to the area and having found a property to buy, GTH were very quick to provide me with names of both surveyors and solicitors to enable the process to get started. Getting my ID checked and proof of funds was a simple visit to the office where staff couldn’t have been more helpful.
Dear Sally - Thank you so much for leaving us a 5-star review. We are delighted to hear that you have been happy with our service so far and we look forward to supporting you throughout your purchase. With best wishes ~ GTH
5/5
TrustpilotFabulous agents
The team have been great at communicating, the entire transaction right from the initial phone call was professional. A great team who did an amazing job of selling my home. I will most definitely use them again and recommend them to anyone wanting to move home.
1/5
TrustpilotThe worst agent I have ever had to deal…
The worst agent I have ever had to deal with. I expressed an interest in viewing a property by message and e-mail, not one return phone call and not one return message. Would I use them for the sale of my property - most certainly not!
5/5
GoogleVery professional, approachable and excellent at communication at all times.The whole team were fantastic, keeping me up to date as much as they could every step of the way. Wouldn't hesitate to use them again if needed and have recommended them to friends. Thank you so much.
Dear Neil - Thank you for taking the time to leave us a review, we really appreciate it. We are delighted to hear you have been impressed by our service and we wish you all the best for your future plans ~ GTH
1/5
TrustpilotThe worst experience ever
The worst experience ever! We had the agent come to value our property and was told he would do the viewings and would advise better photos to help sell the property which we agreed to. The first viewing was done by a totally unprofessional person.. her first words to the client were, I was wondering where the parking was? Who says that to someone you are supposedly trying to sell the house to. She then said well I’ve not been here before. The office is just 5 minutes from the property surely you would get there 5 minutes earlier and see what you are trying to sell and have the facts that it’s a town house and doesn’t have parking but you can get residential permits. I wish I had left then as things didn’t get better. No one answers the phone, I had to do a viewing myself as they didn’t have enough staff which meant driving two hours there and back as we don’t live there. Then the person who said would do the viewings left the company! Obviously knew he wouldn’t be able to do the viewings as we were told. We have now instructed a professional company and left GTH but now being hounded to pay for photos we were told to get despite the extremely poor service giving us no option but to leave. Definitely would not recommend the Taunton office.
5/5
TrustpilotWell what can I say tina and trivia…
Well what can I say tina and trivia helped us all the way so happy to get the opportunity and understanding the position we were in quick reliable and pleasure to deal with this company recommend anyone to use them
Thank you, Sean, for your kind words which we'll pass onto Tina and Tricia. Delighted to have been of good service to you. ~ GTH
4/5
GoogleFrom day 1 deciding to purchase my house GTH were supportive and helpful. No question was too much to answer. Very pleased with professional service and thoughtful attitude of the Dorchester team.
Dear Pauline - Thank you for your lovely feedback. We’re so pleased to hear that the Dorchester team provided you with the support and professionalism you needed throughout your home purchase. We’ll be sure to share your kind words with them. Congratulations on your new home, and we wish you all the best for the future ~ GTH
1/5
TrustpilotI would give 0 stars if I could
I would give 0 stars if I could, Absolutely abysmal maintenance company, Came home after doing a 12hr night shift to find a drainage company digging a hole to put in a drainage tank. Not a letter, email or phone call to inform us this was happening. yet they expect you to do everything they ask for. If your landlord goes over to them then just move out, it would be the easier option.
5/5
GoogleQuick response and helpful staff both at viewing and on the phone. Knowledgeable about the property. Professional approach to final offers process and rapid announcement of the outcome. Continuous follow up during negotiations and polite but firm advocacy for seller. Completion process and handing over keys were well handled, with a bottle of champagne and gifts. I would certainly recommend gth to any seller and to buyers who want efficient and reliable service.PositiveResponsiveness, Professionalism
Thank you so much Chris, your feedback means a lot to us. Have a lovely Easter weekend ~ GTH
5/5
GoogleThe team at Greenslade Taylor Hunt have provided great service during the sale of my property in Dorchester. The team were able to secure a competitive price for my property and supported the buyer through the purchase. I would happily recommend GTH to others looking to buy or sell property in the Dorchester area.
Dear Andrew - Thank you so much for taking the time to leave our team in Dorchester a positive review, we really appreciate it. We are delighted to hear that your were happy with the way in which your sale was handled and that you would recommend us to others. It was a pleasure working with you and please don't hesitate to contact us if we can be of assistance in the future ~ GTH
4/5
GoogleI cannot thank Mariana and James enough for their thoughtfulness and help whilst selling our family home!
Dear Sarah - Thank you for taking the time to leave us a positive review. It was a pleasure helping with your sale and we wish you all the best for your future plans ~ GTH
5/5
GoogleVery helpful at all times. Friendly and professional approach to everything that was required. Would definitely recommend Greenslade Taylor Hunt.
Dear Mrs Ibbott - Thank you for taking the time to leave this lovely review. We are delighted to hear that you have been happy with our service and that you would recommend us. It's a pleasure to be of assistance and we wish you many happy memories in your new home ~ GTH
5/5
GoogleGreat agency! All the staff are friendly and totally professional
Dear Sheena - Thank you so much for your kind review. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
5/5
TrustpilotChard office, buyer's experience
Our experience with the staff at Chard was excellent. Prompt and diligent communications. Willingness to overcome any difficulties or concerns. We would recommend this agent without hesitation. *****
5/5
GoogleWe have recently sold our house with GTH Dorchester, who have been fantastic throughout. Our house sold very quickly for almost the full asking price. GTH were very professional, supportive and helpful, keeping us fully updated throughout the whole process. Would highly recommend the team at Dorchester GTH.
Dear John - Thank you for your kind words which we have passed onto our team in Dorchester. We are delighted to hear that our team successfully negotiated and sold your home for an acceptable figure and that you felt supported throughout the process. We hope you will be very happy in your new home and wish you well for your future plans ~ GTH
4/5
TrustpilotExcellent communication
Excellent communication. Great service.
Thank you for your great feedback, Charlie. We were pleased to be of service to you. Best wishes, GTH
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
5/5
GoogleGreat support and communication with regular updates and feedback, many thanks.
Dear Beverley - Thank you for your kind words. We are delighted to hear that you have been happy with our service. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
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