1/5
No communication
As a landlord these agents are almost impossible to get hold of. Emails go unanswered so problems drag on for weeks. The hotline is always busy and I gave up trying after several hours wasted. Avoid like the plague.
Trusted Agent profile · Doncaster
★★★★★
1,446 reviews across 2 platforms
38 High Street, Bawtry, Doncaster, DN10 6JE
William H Brown's office in Doncaster, at 38 High Street, is rated 2.6 out of 5 across 1,446 reviews on two platforms, including 265 Google reviews rated 4.9.
Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
1/5
No communication
As a landlord these agents are almost impossible to get hold of. Emails go unanswered so problems drag on for weeks. The hotline is always busy and I gave up trying after several hours wasted. Avoid like the plague.
5/5
Fantastic company to deal with
Fantastic company to deal with, Charly and Cameron are really helpful and always get our properties let quickly and find great tenants. Would recommend to anyone.
1/5
I tried to sell our house through…
I tried to sell our house through william h brown . They over valued and sent us viewers that had not even put there own house on the market and had no money to proceed. After selling through another agent I am finding them very unhelpful by not even allowing me to view houses on their books.
5/5
Fantastic service
Elliot gave us fantastic service as our mortgage broker. i cannot praise him enough. He communicated brilliantly and always helped and advised us on any questions we had, no matter how weird or wonderful.Our house move happened due to Elliot and all his hard work and we can't say thank you enough.
5/5
I had a good experience while taking my accommodation with WHB. The staff that handles my account responds to mail within few mins. Settling in was made easy for me.. Keep it up
1/5
Such poor service
Such poor service. Do not use. I wish I had asked around before appointing them. I’ve later been told of bad experiences from many people.
5/5
I've had a fantastic experience with William H Brown as we've been moving in a lockdown period. We've had very friendly, personable and accurate service complete with them being flexible on viewings and also doing their utmost to ensure we had everything we need. I'd highly recommend this branch!
5/5
Was contacted by brian about a flat and…
Was contacted by brian about a flat and offered as first person to go and view it. He did an amazing job. Was very friendly and polite, talkative and very professional. We accepted and he got things done so quick. Very happy with my first home experience. No stress.
5/5
The Framlingham branch team have been…
The Framlingham branch team have been great to work with. Jolly, responsive, great communication.
5/5
Fantastic service …
The team at William H brown harlow are absolutely fantastic and very efficient and friendly I've had a trouble free smooth experience And every little detail has been taken care of Having moved a few times in the past This has been by far the best service I've had I'd highly recommend
1/5
Avoid
My husband signed without me due to their 'special offer' - what rubbish and how useless they were 4 viewings NO one ever turned up to show house - i re-valued price in line with others then showed/sold it myself but their terms and conditions cover this so fees all stand - AVOID go to professionals instead.
5/5
W.H.Brown King's Lynn Letting Dept
W.H.Brown King's Lynn Letting Dept. team of Curtis and Amie, I found to be Excellent. Always on hand ....or never failed to phone back keeping me in the picture. Always there with Advice and ready to source it if they didn't know.
1/5
Emailing me property listings without…
Emailing me property listings without me opting in for such a thing. Was also for random properties that could not be considered relevant to my interests. Also spamming me at midnight so my phone kept waking me up with notifications. Extremely poor behavour from an estate agent who wants my business
1/5
apart from the fact they cannot list…
apart from the fact they cannot list inventory properly so you end up purchasing incorrect fixtures within a property when purchasing a house they also screw you over with money offered by vendors, stay clear of these people they are all about commission, Shocking
5/5
I've had a fantastic experience with William H Brown as we've been moving in a lockdown period. We've had very friendly, personable and accurate service complete with them being flexible on viewings and also doing their utmost to ensure we had everything we need. I'd highly recommend this branch!
1/5
Slow & evasive
I felt the agents were not straightforward and were evasive, slow, patronising, and, I felt, on the verge passive aggressive. I’d advise people to check out this agent’s policies thoroughly and get them in writing if you have proceed with them. I would not recommend them at all.
2/5
Not the best
Not only were they slow to get us viewers, they recommended a solicitor who turned out to be the worst ever in our opinion. The photos they took of our house made it look like Toy Town.
5/5
Amazing fast to the point service
I had a grate professional Service from Leselie & Davyd they worked fast and and at some points over and beyond with out drop of service. The best part of my experience with renting out my house was the honesty i received from Leselie that I did not find with other agents
5/5
Caz and Darcey have been amazing. So helpful and quick to respond everytime.PositiveResponsiveness, Professionalism
Hello Keith, thank you for the lovely review, we appreciate it :)
5/5
Jade came round from Crystal peaks…
Jade came round from Crystal peaks branch to value my home . She was very friendly helpful and professional . Followed all COVID Protocol . Was extremely helpful offering advice . Followed up with the valuation by email really quickly . Would recommend the service offered.
1/5
Overpriced liars
Overpriced liars. Giving false information at the point of sale, which includes lying about prospective buyers queuing at their door for the type of property through to how much the fees are by not clearly including the VAT in the price. Will never ever touch again and wouldn't recommend them on anyone.
1/5
W H Brown St Albans James Townshend
W H Brown St Albans They are the worst especially JAMES TOWNSHEND he is a liar, never tells the truth, does not passed messages on, never gives correct information to anyone concerned, always blames someone else STAY AWAY FROM THEM
5/5
Ever since contacting Browns last year all my enquiries were handled with professionalism and quickly. Caz Bennet the leggings manager and her staff are polite efficient and top class at what they do. I highly recommend using this agent for your new rental home. Thnx Caz and staff Best Peter and MariaMaria.
5/5
I don't know why so many people are…
I don't know why so many people are writing bad review.My experience with this company was brilliant because of Rob Jones, a mortgage advisor in Grays Branch. What a fantastic professional gentleman i came across with. Use him as for me he is the best broker i know so far.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Doncaster office has 1,446 reviews across two platforms: 265 on Google, 1,181 on Trustpilot (across the whole business).
William H Brown Doncaster is rated 2.6 out of 5 across all 1,446 reviews, and 4.9 out of 5 on Google from 265 reviews.
William H Brown Doncaster, 38 High Street, Bawtry, Doncaster, DN10 6JE.